Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
AS
Project Consultant
Apex Systems
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Lead and coordinate release management activities, including scheduled releases, patches, emergency releases, and mandatory vendor upgrades.
Added 3 mins ago
E
Certified Wastewater Treatment Operator
EPCOR
Canmore, AB
- Full-time
…Certified Wastewater Treatment Operator to join our Operations team in Canmore, Alberta. Reporting to the Lead Hand Operator, you will operate, monitor, troubleshoot, and optimize…
Added 3 mins ago
P
Practice Lead, Natural Sciences & Forestry
Proven
Calgary, AB
- Full-time
As Practice Lead, Natural Sciences & Forestry, you will own the technical excellence, quality, and capability of two closely related natural-resource science disciplines: our biology,…
Added 3 mins ago
PE
Practice Lead, Natural Sciences & Forestry
PRI Engineering
Calgary, AB
- Full-time
As Practice Lead, Natural Sciences & Forestry, you will own the technical excellence, quality, and capability of two closely related natural-resource science disciplines: our biology,…
Added 3 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proficiency with CRM systems, including accurate data entry and organized sales records
Added 3 mins ago
SR
Maintenance Systems & Reliability Lead
Stellar Recruitment Inc.
Coquitlam, BC
- $85,000 to $105,000 CAD / year
- Full-time
Take ownership of the CMMS, overseeing system administration, optimization, asset data, preventive maintenance schedules, work orders, and overall system effectiveness across multiple…
Added 3 mins ago
AP
Graphics Coordinator
Atlantic Packaging Products Ltd.
Toronto, ON
- Full-time
…local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real…
Added 3 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proficiency with CRM systems, including accurate data entry and organized sales records
Added 3 mins ago
OM
Directeur de compte média
Omnicom Media
Montreal, QC
- Full-time
Added 3 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proficiency with CRM systems, including accurate data entry and organized sales records
Added 3 mins ago
LM
Outside Sales & Rentals Representative
Leavitt Machinery
Brampton, ON
- Full-time
Leavitt Machinery is looking for a driven Outside Sales & Rentals Representative to join our team in Brampton, Ontario. In this role, you will be responsible for leading the industrial…
Added 3 mins ago
RH
Information Technology Team Lead
Robert Half
Burlington, ON
- $90,000 to $100,000 CAD / year
- Full-time
Robert Half are exclusively supporting an Ontario based NFP with their search for an IT Team Lead. This is an opportunity to join an organisation who are having a positive impact on the…
Added 3 mins ago
Senior Data Engineer
Passion Dental Group Inc.
Calgary, AB
We’re looking for a Data Engineer to own the pipelines that bring data from our clinics’ practice management, finance and HR systems into our Snowflake warehouse. You’ll be the second…
Added 3 mins ago
BC
Project Administrator
Bird Construction
Regina, SK · Saskatoon, SK · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
Data Entry for Onboarding of new project team member and maintaining employee data records
Added 3 mins ago
L
Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)
LifeLabs
Toronto, ON · Burnaby, BC
- $79,900 to $101,800 CAD / year
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 3 mins ago
FT
Program Lead, Enterprise CRM (Higher Education)
Fanshawe Toronto@ILAC
London, ON
- Full-time
Reporting to the Director, Enterprise Applications and Data Solutions, the Program Lead, Enterprise CRM (Higher Education) leads business analysis, process mapping, journey mapping,…
Added 3 mins ago
M
Senior Customer Development Leader
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
Strong analytical skillset, experience working with syndicated data platforms such as Nielsen.
Added 18 mins ago
JI
Project Coordinator
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
…effectively, deliverables are tracked and distributed, and project data is maintained accurately within approved systems and tools. You'll also assist with identifying schedule risks,…
Added 33 mins ago
JS
Safety Specialist (Contract)
JFE Shoji Power Canada Inc.
Burlington, ON
- $80,000 to $90,000 CAD / year
- Temporary
…electric vehicle motors and charging station infrastructure, data centres, audio equipment, and other industrial…
Added 33 mins ago
UO
Manager, Founder & Venture Initiatives
University of Calgary
Calgary, AB
- Full-time
…understanding of the entrepreneurial journey. The manager will lead a team of staff, interns, and coaches/mentors/advisors, and will be responsible for streamlining processes to reduce…
Added 33 mins ago
B
Reliability & Continuous Improvement Superintendent
Baffinland
Clyde River, NU
- Full-time
Lead new systems/improvements by developing, tracking and monitoring operational plans, managing resources and activities, ensuring thorough analysis of data and environment is conducted,…
Added 33 mins ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…entrepreneurial bet in Quebec has grown into an 850+ person team with production plants across Canada and the United States, and a proud Canada’s Best Managed Companies award…
Added 33 mins ago
IS
Production Norms Engineering Student/Co-op- Winter 2027
Irving Shipbuilding
Halifax, NS
- Full-time
Support NC data team with nesting of plates and profiles, completing material / geometry take-offs from drawings, and testing machine cutting accuracy.
Added 33 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 33 mins ago
IS
Associate Materials Management Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…

NFI Parts Inc

Customer Service Representative

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

NFI Parts™ is North America's most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at www.nfi.parts.

Position Summary

The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical requests), as well as provide input and feedback to customer strategies, revenue/margin budgets and other customer/team related initiatives.

WHAT YOU WILL DO:

Communicate with customers on all required correspondence on quotes, purchase orders, contracts, Return Material Authorization (RMA), and technical requests
Develop and recommend customer sales and margin strategies that encompass our business goals and objectives such as offering alternate products to customer (if applicable), and request for cross reference information. Establish specific customer targets and actions with the customer team and ensure support from CSM and TSR. Quarterly review with the CSM on all customer related initiatives. Monthly review and update of Profitability Files
Provide pricing and availability on all daily quotes. Metro CSR's will execute contracts received from customers. All other CSRs will collaborate with Contracts Specialist who will execute customer contracts
Provide customer support when a Coach Down situation is identified; ensure parts are expedited and that all avenues are explored so that the customer receives parts as soon as possible
Provide customer with technical assistance as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel, Engineering, New Product Development, Parts)
Obtain daily quote and contract approvals and award information from customers
Review open sales order reports weekly and review upcoming orders and all past due orders; expediting orders with purchasing/manufacturing that are past due
Reconcile all sales order discrepancies with customer such as price discrepancy, incorrect quantity, lead time, etc
Negotiate, enter, and coordinate returns of parts as requested by customers. Investigate and arrange carrier call tags for parts to be returned from the customer. Reconcile and follow up all RMA's that are past due
Work with Traffic department on delivery issues with customers. If proof-of-delivery required use online tracking or carrier tracking system
Creating and monitoring until final approval New Load Requests, Data Change Requests and Pricing Requests
Metro CSR to review contract language and requirements in collaboration with the Metro Specialist/CSM, create bid worksheet, outlining all bid requirements including terms and conditions, bid submission requirements (due date, copies, how to bind, etc.). All other CSRs to review contract requirements in collaboration with the Contract Specialist. All CSRs will obtain pre-approval from CSM and get required approvals on bids from CSM/CSD, VP or President
Metro CSRs to coordinate insurance and bid bonds for customer RFP's when required. All other CSRs will execute in collaboration with the Contracts Specialist
Metro CSRs to monitor and manage customer contract items and escalations in conjunction with Metro Specialist/CSMs.
Metro CSRs to collaborate with Business Development on complex bids
Work directly with the customer to gather and understand their business objectives, funding and operating budgets, buying trends and item usage to be able to support internal stocking strategies and inventory planning by customer
Proactive selling of all products, from knowledge obtained from customers and the transit industry
Participate in major projects or programs in collaboration with the Contracts/Program Specialist, as required
Assist Accounts Receivable with collections when required
Request additional reports from Analyst as required
Review/create Contact Reports identify action items and coordinate any tactical responses required
Attend tradeshows as required

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

High School Grad /Business Admin. Certificate
Superior knowledge in the use of Microsoft Office with advanced Excel skills
Ability to converse in a professional manner in both written and verbal communication
Advanced problem solving, organizational and analytical skills
Motivated self-starter, comfortable in a fast- paced environment
Experience of Oracle systems and process would be considered an asset
Working knowledge of bill of materials is an asset
Experience in the automotive or transit industry is an asset.
Travel is required for this position*

Benefits

WHY JOIN OUR TEAM:

Competitive Wages.
A continuous learning environment.
Ability to advance your career with a growing company.
NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
Ongoing employee development through a variety of in-house training initiatives

How To Apply

If you would like to apply for this position or know someone who would, please submit a resume.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.

Apply About employer

More about this job

Responsibilities

Manage customer quotations, purchase orders, contracts, returns, technical requests, and order issues while providing timely support and expediting urgent parts. Develop customer sales and margin strategies, support bids and inventory planning, coordinate with internal teams, and proactively identify opportunities to sell products.

Requirements

A high school graduate or business administration certificate holder is sought, with strong Microsoft Office knowledge and advanced Excel skills. Candidates should have professional communication, problem-solving, organizational, and analytical abilities; Oracle experience, bill-of-materials knowledge, and automotive or transit industry experience are assets.

Skills

Customer Service
Written and Verbal Communication
Microsoft Office
Advanced Excel
Problem Solving
Organization
Analytical Skills
Sales and Margin Strategy
Pricing and Quotation
Contract Administration
Order Management
Returns and RMA Coordination
Technical Assistance
Negotiation
Inventory Planning
Oracle Systems

Benefits

Competitive Wages
Career Advancement Opportunities
Employee Social Events
Employee Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Quotations
Purchase Orders
Contracts
Return Material Authorization
Technical Requests
Microsoft Office
Advanced Excel
Oracle Systems
Bill Of Materials
Pricing
Sales Strategy
Margin Strategy
Customer Support
Order Management
Parts Expediting
Returns Coordination
Bid Management
Request For Proposal
Insurance
Bid Bonds
Inventory Planning
Accounts Receivable
Transit Industry
Automotive Industry
Supplier Relationships
Technical Publications
Parts Manuals
Engineering Drawings

Report this job