Jobs in Canada

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Added 6 hours ago
Senior Graphic & Web Designer (Design Team Lead) - Contract, Maternity Leave Coverage (14 month contract)
YouPotential
Toronto, ON · Greater Toronto Area, Canada
Contract
Q Wealth Partners is not your typical financial firm. We’re a services-first company that’s changing the game in wealth management, and our marketing team reflects that. We don’t follow the…
Added 20 hours ago
Wealth Concierge
RBC
Vancouver, BC
Full-time
As the Wealth Concierge, you will be responsible for supporting a team of established Investment Counsellors and their valued clients with concierge level service and coordination. You will…
Added 23 hours ago
Wealth Concierge
Royal Bank of Canada
Vancouver, BC
Full-time
As the Wealth Concierge, you will be responsible for supporting a team of established Investment Counsellors and their valued clients with concierge level service and coordination. You will…
Added 23 hours ago
Investment Advisor Assistant
Hunter Mercantile
Toronto, ON · Etobicoke, ON
$60,000 to $70,000 CAD / year
Full-time
Join a Premier HNW Wealth Practice as a Dedicated Client Operations Associate | Hybrid | Etobicoke
Added 12 days ago
Client Experience & Wealth Associate
Royal Bank of Canada
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in downtown Vancouver is seeking a Client Experience & Wealth Associate to deliver concierge level service for a high performing Advisory Team.
Added 12 days ago
Client Experience & Wealth Associate
RBC Dominion Securities
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in downtown Vancouver is seeking a Client Experience & Wealth Associate to deliver concierge level service for a high performing Advisory Team.
Added 13 days ago
Client Experience & Wealth Associate
RBC
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in downtown Vancouver is seeking a Client Experience & Wealth Associate to deliver concierge level service for a high performing Advisory Team.
Added 14 days ago
Client Relationship & Experience Coordinator
Endeavour Group of Companies
Winnipeg, MB
Full-time
Qualify referral and concierge opportunities respectfully and schedule the right next conversation.
Added 14 days ago
Client Manager, Private Client Concierge Group
NFP, an Aon company (Canada)
Newmarket, ON
Full-time
…knowledge and expertise to provide front-line counselling to our Concierge clients about their personal insurance coverage. Concierge Service is a small, dedicated team of brokers who offer…
Added 16 days ago
Client Manager, Private Client Concierge Group
NFP Corp
Newmarket, ON
Full-time
…knowledge and expertise to provide front-line counselling to our Concierge clients about their personal insurance coverage. Concierge Service is a small, dedicated team of brokers who offer…
Added 1 month ago
Homeowner Concierge
GTA House Buyers
Toronto, ON · North York, ON
Full-time
We're not just offering a job - we're building a company with people who think like owners, take initiative, and want to build real wealth alongside it.
Added 1 month ago
Senior Graphic & Web Designer (Design Team Lead) - Contract, Maternity Leave Coverage (14 month contract)
Q Wealth Partners
Toronto, ON
Contract
Q Wealth Partners is not your typical financial firm. We’re a services-first company that’s changing the game in wealth management, and our marketing team reflects that. We don’t follow the…
Added 1 month ago
Personal Insurance Executive
HUB International
Chilliwack, BC · Abbotsford, BC
Full-time
…network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so…
Added 20 days ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in Vancouver is looking for an Associate to provide concierge level administrative support to a successful Advisory Team.
Added 3 months ago
Account Manager Specialist - Concierge team
Princeton Holdings Limited
Brantford, Ontario · Hamilton, Ontario · North Dumfries, Ontario · Woodstock, Ontario
Full-time
Cowan Insurance Group is looking for an Account Manager Specialist to join our Personal Insurance Concierge team! This successful candidate will be reporting to the Director, Personal…
Added 3 months ago
EHM Analyst
CAMP Systems International, Inc.
Montreal, Quebec
Full-time
…performance trends and shifts to understand their cause. They bring a concierge approach to customer care, with accelerated understanding for business data, database management and system…

No more jobs.

NFP, an Aon company (Canada)

Client Manager, Private Client Concierge Group

Newmarket, ON, Canada

Pay: Wage Transparency: The base salary range for this position is $65,000 to $75,000.
Job type: Full-time
Apply by: Oct 15, 2026
Experience: Typically, more than 5 years of personal lines experience.
Posting language: English
Posted: Sep 16, 2026

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Original job description

Posting Description

Business Line: Private Client Group / High Net Worth

Hours Per Week: 35 (Full-Time)

Location: Newmarket, Sudbury, London, Windsor & Uxbridge – Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Details: Full-Time, Permanent Position, Current Vacancy

Wage Transparency: The base salary range for this position is $65,000 to $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

About The Role

Regardless of their individual specialties, each personal lines team member has one thing in common: a personal responsibility for getting you the answers, support or services you need, when you need them.

About

We’re looking for an experienced Client Manager who will leverage their industry knowledge and expertise to provide front-line counselling to our Concierge clients about their personal insurance coverage. Concierge Service is a small, dedicated team of brokers who offer a unique value proposition to NFP VIP Clients including:

Clients with multiple lines of business with NFP
Emerging wealth clients
NFP Employee Files

What You’ll Do

Provide exceptional “One Stop Shop” customer service to clients including sales, service, and retention efforts to this group of clients.
Collaborate with our PCG, Commercial, and other lines of business teams to offer an exceptional experience with NFP clients.
Contribute to premium growth targets by upselling appropriate coverages and referring business to other lines where applicable
Stay up to date with insurer partner products, offerings, and market intelligence

What You Bring

Active RIBO is required, additional provincial licensing would be an asset
Typically, more than 5 years of personal lines experience.
Proven experience working managing a high volume of clients
Excellent computer skills expected including fluency in Broker management systems – EPIC & ARS fluency are an asset
Ability to drive strong customer retention by providing a world class customer experience
Exceptional quotation skills for cross-selling, upselling and remarketing
Ability to quickly learn the NFP business model and value proposition
Ability to work collaboratively with others, both in person and virtually
Strong oral and written communications skills
Ability to multi-task in a fast-paced & demanding environment while keeping customer service a priority
Ability to communicate clearly and explain complex concepts
Professional insurance designation is a plus (such as CAIB, CIP, CRM, etc.)

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company - a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

#NFPCANADA

2587735

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More about this job

Responsibilities

Provide exceptional one-stop-shop customer service, sales, and retention efforts for high-net-worth concierge clients. Collaborate with internal business lines to drive premium growth through upselling and referring business.

Requirements

Requires an active RIBO license and typically more than 5 years of personal lines insurance experience. Candidates should possess strong communication skills and proficiency in broker management systems like EPIC or ARS.

Skills

Personal Lines Insurance
Cross-selling
Upselling
Remarketing
Customer Retention
EPIC
ARS
RIBO Licensing
Oral Communication
Written Communication
Multi-tasking
Quotation Skills
Broker Management Systems

Benefits

Annual Bonus Plan
Matching RRSP Plan (5%)
Referral Commission Plan
Health Care Spending Account
Continuing Education Support
License Fee Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

RIBO
CAIB
CIP
CRM
Personal Lines
High Net Worth
Insurance Brokerage
EPIC
ARS
Client Management
Premium Growth
Risk Management
Wealth Management
Concierge Service

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