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Added 27 mins ago
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NFP Corp

Client Assistant, Commercial Insurance

9835 - 101st Ave, Grande Prairie, AB, T8V 5V4, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Posting Description

Business Line: Commercial Lines

Hours Per Week: 35 (Full-Time)

Location: Grande Prairie, Alberta – Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent, Current Vacancy

About the Role

We’re looking for a Client Assistant/Account Administrator to serve as an integral member of the Commercial Lines Mid-Market Team. With this role, you will open the door to an exciting career path opportunity with NFP and be a valued member and key partner in ensuring client satisfaction.

What You’ll Do

Prepare binders, motor vehicle liability cards and certificates of insurance
Prepare client premium proposals and pre-renewal information packages
Process invoices, finance contracts and accompanying client letters
Report claims where required

What You Bring

Some customer service and/or admin experience is an asset – preferably in an insurance environment
Strong ability to work collaboratively
Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
Quick learner and comfortable in an uncertain/changing environment

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company - a growing, inclusive team of individuals supporting each other’s passions and engaging with the community. Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country. Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

#NFPCanada

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More about this job

Responsibilities

The Client Assistant will prepare insurance binders, certificates, and premium proposals while processing invoices and finance contracts. They will also act as a key partner in ensuring client satisfaction and reporting claims as required.

Requirements

Candidates should have some customer service or administrative experience, preferably within an insurance environment. Strong organizational skills and the ability to work collaboratively in a fast-paced team are essential.

Skills

Customer service
Administrative support
Insurance documentation
Time management
Organizational skills
Collaboration
Data entry
Communication
Problem solving

Benefits

Annual bonus plan
Matching RRSP plan
Referral commission plan
Health care spending account
Continuing education support
Reimbursement of license fees

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Account Administrator
Client Assistant
Insurance Binders
Liability Cards
Certificates Of Insurance
Premium Proposals
Invoices
Finance Contracts
Claims Reporting
Mid-Market Team
Customer Service
Administrative
Hybrid
RRSP
Insurance

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