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Added 4 mins ago
RC
Project Manager - Bedford NS
rcs Construction
NS · Bedford, Nova Scotia
- Full-time
Our Projects team is growing here at rcs construction. We are on the lookout for a Project Manager to join our team based in our Bedford office. Are you seeking to gain experience in a fun,…
Added 4 mins ago
FL
Experienced Associate, Audit
Fuller Landau
Toronto, ON
- Full-time
Identify accounting issues and collaborate with Senior Associate or Manager to develop work plans
Added 4 mins ago
CA
Assistant Resident Manager (Part-Time)
Centurion Asset Management Inc.
Huntsville, ON
- Part-time
Reporting to the Senior Property Manager, the Assistant Resident Manager is responsible for the professional management, administration and leasing of a Centurion apartment community.
Added 4 mins ago
EA
Operations Manager, Below the Wing
Executive Aviation
Halifax, NS
- Full-time
Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable…
Added 4 mins ago
I
Full-Time Front Office Manager
IHG
Toronto, ON
- Full-time
…Toronto Centre currently has an opening for a Front Office Manager. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a…
Added 4 mins ago
IF
Director Marketing Technology Analytics & Digital Platforms
Intact FC
Montreal, QC
- Full-time
As the Director, Marketing Technology, Analytics and Digital Platforms, you will lead the development and implementation of Intact’s MarTech, Digital Platforms and Marketing Analytics…
Added 4 mins ago
HI
Insurance Advisor, Mobile Auto
HUB International
Richmond, BC
- Full-time
…administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients…
Added 19 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the unit manager of these units, you will be accountable for facilitating clinical excellence, leadership, and management leading to the delivery of patient centred, quality acute care.…
Added 19 mins ago
IR
Public Health Nurse
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Reporting to the Clinical Team Manager – Public Health, the Public Health Nurse applies public health sciences and nursing theory to promote, protect and preserve the health of populations.…
Added 19 mins ago
CO
IT Business Analyst
City of St. Albert
St. Albert, AB
- $86,055.32 to $105,914.9 CAD / year
- Temporary
…team that aims to deliver outstanding service to our vibrant community. We pride ourselves on employing a diverse group of employees who each bring unique skills and contribute to…
Added 19 mins ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 19 mins ago
IR
Public Health Nurse
Interlake-Eastern Regional Health Authority
Arborg, MB
- Internship
Reporting to the Clinical Team Manager – Public Health, the Public Health Nurse applies public health sciences and nursing theory to promote, protect and preserve the health of populations.…
Added 19 mins ago
CO
Traffic Signal Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Under the general supervision of the Manager of Traffic and Transportation, this position is responsible to manage and optimize the City of Greater Sudbury’s (City) traffic signal and…
Added 19 mins ago
PH
Nutrition Manager
ParaMed Home Health Care
Toronto, ON · Greater Toronto Area, Canada
- Full-time
processes and development of quality improvement plans
Added 19 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 19 mins ago
CO
Road Safety Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Under the general supervision of the Manager of Traffic and Transportation, this position is responsible to develop, implement and evaluate roadway safety programs, policies and initiatives…
Added 19 mins ago
Fairmont Gold Supervisor, Part-Time
Fairmont Hotels & Resorts
Vancouver, BC
…Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop…
Added 19 mins ago
PH
PSW Clinical Educator
ParaMed Home Health Care
Kitchener, ON
- Full-time
As the Clinical Educator for Personal Support Services, reporting to the Care and Service Manager, you will be accountable for the training and education of Home Support Worker and Personal…
Added 19 mins ago
SH
Acute Pain Service Nurse (N3) - Anesthesia Program - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of and in collaboration with the Director, Acute Pain Service, Adult Anesthesia and the Manager Health Services, Pain Clinic, the incumbent is responsible for…
Added 19 mins ago
SH
Crisis Clinician (N3) - Crisis Services - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Internship
…collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the…
Added 19 mins ago
AE
Manager, Power and Automation
Associated Engineering
Markham, ON
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking a Group Manager, Power & Automation to join our team in our Ontario Operation. >span class="NormalTextRun…
Added 19 mins ago
SH
General Duty Nurse (N2) - Women's Float Team - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 19 mins ago
BC
Senior Manager, Canadian Tax Services
BDO Canada
Barrie, ON
- Full-time
BDO Canada is looking for a Senior Manager to join our Canadian Tax practice in Barrie. This is for an existing vacancy and the successful candidate will own the following responsibilities:
Added 19 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Toronto, ON · Scarborough, ON
- Full-time
…Ottawa and surrounding areas) focused on the endocrinology community. In this role, you will be responsible for building and expanding the territory while promoting our portfolio of…
Added 19 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

NFP Corp

Client Manager, Personal Insurance

Hamilton, ON, Canada
London, ON, Canada
Markdale, ON, Canada
125 Commerce Valley Dr W, Markham, ON, L3T 7W4, Canada
Mississauga, ON, Canada
Oshawa, ON, Canada
Ottawa, ON, Canada
Sudbury, ON, Canada
Timmins, ON, Canada
Windsor, ON, Canada

Wage Transparency: The base salary range for this position is $50,000 to $70,000. · Full-time

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Job details

Pay: Wage Transparency: The base salary range for this position is $50,000 to $70,000.
Job type: Full-time
Apply by: Nov 1, 2027
Experience: Typically, more than 3 years of industry and/or personal lines experience – preferably with broad market portal experience (Aviva, Economical, Intact, etc.)
Posting language: English
Posted: Nov 2, 2026

Original job description

Posting Description

Business Line: Personal Lines Insurance

Hours Per Week: 35 (Full-Time)

Location: Ontario – Any Location, Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Details: Full-Time, Permanent Position, Current Vacancy

Wage Transparency: The base salary range for this position is $50,000 to $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

About the Role

Regardless of their individual specialties, each personal lines team member has one thing in common: a personal responsibility for getting you the answers, support or services you need, when you need them. We’re looking for a Client Manager who will leverage their industry knowledge and expertise to provide front-line counselling to our clients about their personal insurance coverage that is geared to their unique needs and exposures.

What You’ll Do

Provide exceptional day-to-day customer service to clients while handling the client file activities to maintain retention targets
Issue policies and changes on various insurer online portals; maintaining professional and collaborative relationships with key underwriters
Review and process renewals, endorsements and midterm changes; rewriting/remarketing where necessary to enhance the client experience
Contributing to premium growth targets by upselling appropriate coverages and referring business to other lines where applicable
Stay up to date with insurer partner products, offerings, and market intelligence

What You Bring

RIBO (Registered Insurance Brokers of Ontario) in good standing required
Typically, more than 3 years of industry and/or personal lines experience – preferably with broad market portal experience (Aviva, Economical, Intact, etc.)
Proven experience working managing a high volume of clients (alpha split and/or one & done)
Previous experience in a Contact Centre environment is an asset
Excellent computer skills expected including fluency in Broker management systems – EPIC & ARS fluency are an asset
Ability to drive strong customer retention by providing a world class customer experience
Exceptional quotation skills for cross-selling, upselling and remarketing
Ability to quickly learn the NFP business model and value proposition
Ability to work collaboratively with others, both in person and virtually
Strong oral and written communications skills
Ability to multi-task in a fast-paced & demanding environment while keeping customer service a priority
Ability to communicate clearly and explain complex concepts in both official languages (French and English) is an asset
Professional insurance designation is a plus (such as CAIB, CIP, CRM, etc.)

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company - a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

#NFPCANADALI-JS3

#NFP

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More about this job

Responsibilities

Provide front-line advice to personal insurance clients, manage client files, and deliver day-to-day service that supports retention. Process policies, renewals, endorsements, and midterm changes; remarket coverage when appropriate, identify cross-selling and upselling opportunities, and maintain relationships with insurer underwriters.

Requirements

A RIBO license in good standing and typically more than three years of industry or personal lines experience are required, along with experience managing a high volume of clients. Candidates should have strong customer service, quotation, communication, and computer skills; familiarity with insurer portals and broker management systems is expected, while EPIC/ARS experience, French-English communication, and a professional insurance designation are assets.

Skills

Personal Insurance
Customer Service
Policy Administration
Renewals Processing
Endorsements
Midterm Changes
Cross-Selling
Upselling
Remarketing
Quotation
Client Retention
Insurance Portals
Broker Management Systems
Communication
Multitasking

Benefits

Annual Bonus Plan
Matching RRSP Plan
Health Care Spending Account
Continuing Education Support
Career Development Opportunities
License Fee Reimbursement
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Insurance
RIBO
Client Management
Client Retention
Customer Service
Policy Administration
Renewals
Endorsements
Midterm Changes
Remarketing
Cross-Selling
Upselling
Insurance Quotation
Insurer Portals
Aviva
Economical
Intact
Broker Management Systems
EPIC
ARS
Contact Centre
Underwriter Relationships
CAIB
CIP
CRM
Premium Growth

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