Jobs in Canada

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Added 12 mins ago
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Proactive Support User Administrator - Operations
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…include packaging and deployment of applications, continuous development and enhancing eHealth infrastructure to meet service and operational standards and…
Added 12 mins ago
NS
Proactive Support User Administrator - Operations
NHS Scotland
Saskatoon, SK
- Full-time
…include packaging and deployment of applications, continuous development and enhancing eHealth infrastructure to meet service and operational standards and…
Added 12 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 27 mins ago
TM
Project Manager
The Miller Group
Toronto, ON · Etobicoke, ON
- Full-time
As the Project Manager, you will oversee the day-to-day delivery of an MTO Area Maintenance Contract, ensuring operational performance targets are met safely, efficiently, and profitably.…
Added 57 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Calgary, AB
- Full-time
Participate in determining client financing needs in collaboration with the Commercial Account Manager
Added 1 hour ago
AH
Manager
Alberta Health Services
Lethbridge, AB
- Temporary
The Manager of Clinical Delivery and Operations, working in close partnership with their Director, is accountable for the delivery of high quality, accessible, sustainable, patient and…
Added 1 hour ago
AC
NAC Sales - SaaS Product
Azeus Convene
Remote, Canada
- $2,000 to $5,000 CAD / year
- Full-time
- Remote
Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for…
Added 2 hours ago
W
Director, Partner Sales
Wagepoint
Remote, Canada
- $145,000 to $162,000 CAD / year
- Full-time
- Remote
You'll lead the Account Executives responsible for bringing new accounting and bookkeeping firms on board, as well as the Account Managers focused on growing and strengthening our existing…
Added 4 hours ago
EC
Outside Sales Representative
Eaton Corporation
Delta, BC
- Full-time
You are comfortable balancing account management with new business development and working with contractors, distributors and channel partners.
Added 5 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 6 hours ago
HN
Banquet - Events Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
We are looking for a talented Events Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest…
Added 6 hours ago
J
Key Account Manager
Jobgether
Canada
- Full-time
As a Key Account Manager, you will play a key role in developing and growing a portfolio of retail travel agency partners across Eastern Canada. You will drive commercial performance,…
Added 7 hours ago
Sales Support Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver's license and be insurable under our auto insurance policy
Added 7 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network,…
Added 7 hours ago
LA
Human Resources Business Partner
Legal Aid Ontario
Toronto, ON
- Full-time
Reporting to the Manager, HR Advisory Services and Recruitment and working as a member of a cohesive team, the Human Resources Business Partner will act as a consultant and strategic…
Added 7 hours ago
BG
Project Manager (Construction)
BTY Group
Vancouver, BC
- $75,000 to $115,000 CAD / year
- Full-time
…comprehensive solutions for real estate and infrastructure planning, development, operations, and transactions. With a project portfolio valued at over $100 billion, our experience spans…
Added 8 hours ago
EB
Directeur Régional, Origination Bilingue / Bilingual Regional Director, Origination
EQ Bank
Montreal, QC
- Full-time
…loan proposals, inspecting properties and providing limited account management support to the underwriting group. This position involves cross-functional challenges and is integral to the…
Added 8 hours ago
EE
Wind Turbine Solutions Manager (Canada)
Envision Energy
ON · Ontario, Canada
- Full-time
…teams and customer-facing functions to support opportunity development and project acquisition, and contribute to business targets assigned by the…
Added 8 hours ago
EE
Senior Account Manager – BESS (Canada)
Envision Energy
Toronto, ON
- Full-time
Own end-to-end customer development and project-based sales for wind/storage (incl. BESS) projects in Canada; achieve annual signing, collection, and key-customer coverage targets. Build…
Added 8 hours ago
HP
Pharmacy Manager - Mental Health & Addictions
Heart Pharmacy Group
Campbell River, BC
- $80 to $90 CAD / hour
- Full-time
We are seeking a Pharmacy Manager to lead our team in Campbell River, BC. This is an exciting opportunity for an experienced pharmacist ready to step into a leadership role while supporting…
Added 8 hours ago
3
Territory Manager – Montreal area
360.Agency
Montreal, QC
- Full-time
…professionalism and passion. This position combines field sales and account development and offers a base salary with a commission…
Added 9 hours ago
E
Test manager
Ericsson
Ottawa, ON
- Full-time
…drive issues as well as taking part in all aspects of the Test Manager role. We also expect you to live by Ericsson core values professionalism, respect, perseverance and integrity. We…
Added 10 hours ago
RC
Strategic Business Alliances Business Development Director - ServiceNow (Canada)
RSM Canada
Toronto, ON
- Full-time
RSM is seeking a Strategic Business Alliances Business Development Director to join our Enterprise Sales team in Canada. This role is responsible for sales and revenue growth through the…
Added 10 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
Elsa, YT
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off
Added 10 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
Prince George, BC
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off

NHS Ayrshire & Arran

Proactive Support User Administrator - Operations

Saskatoon, SK, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Working hours: 36 hours per week
Posting language: English
Posted: Nov 13, 2026

Original job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen to join the Proactive Support Team within Digital Services, Operations, NHSGGC as we seek to recruit to this post of User Administrator.

The primary objective of the Proactive Support team is to deliver a customer focused digital support service to all desktop and end user devices Board-wide. Additional objectives include packaging and deployment of applications, continuous development and enhancing eHealth infrastructure to meet service and operational standards and requirements.

This is an entry-level post providing 1st line customer triage support for incidents and requests, using Active Directory and Azure, communicating with users via phone, email, live chat and in-person. We are seeking a suitable candidate to join this established team with demonstrable customer engagement skills, relevant technical skills and experience/qualification within the specialist area.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

This is a permanent, full-time post of 36 hours per week.

The location is Queen Elizabeth (QEUH), 1345 Govan Road, Glasgow, G51 4TF.

The shift pattern is Monday to Friday, 9am-5pm.

Key Responsibilities

Ensure all account administration is undertaken in compliance with eHealth policies and procedures and audit guidelines.
Undertake the administration and maintenance of all eHealth user accounts including:
Setting up users with appropriate security profiles
Processing all leavers, ensuring accounts are removed and data archived
Processing all authorised changes to accounts
Ensuring users and line managers are kept appropriately informed
Assist other eHealth staff to ensure all user account facilities are in place to support planned system rollouts and projects.
Undertake system and user audits (where requested/approved).
Utilise and support online user requesting and provisioning tools.

Service management and support

Ensure that customers’ issues are addressed timeously and identify opportunities for improvement in service delivery, keeping abreast of industry best practice.
Implement key performance indicators for the measurement of accurate and prompt processing of requests.
Provide application support services to end users where required, and under the guidance of IT support team staff.
Undertake other system administration activities (such as code table builds, drug tables, reference files).
Work in conjunction with Incident, Change and Service Level Management to ensure that the team are adhering to ITIL best practice to aid swift resolution of issues, identify root causes, implement preventative measures and work towards continuous service improvement.

Knowledge, training, qualifications and/or experience required to do the job:

Essential

Educated to HNC level with specific IT content or equivalent professional qualification, or has proven comparable knowledge via experience is essential.
High level of IT keyboard skills & experience of varied IT equipment & systems is essential.
Previous experience in IT, with a high level of knowledge of legislation, best practices and procedures.
Good communication skills and the ability to diplomatically deal with customers at all levels within the Organisation.
Proven approach to organisation, administration, documentation and workload prioritisation with demonstrable proactive initiative

Desirable

Qualified in, ITIL IT Service Management (International standard for Best Practice in IT Service Management) – if not qualified to at least foundation level will be required to undertake this as part of personal development plan.
Exposure to the Health Service

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Stewart McGookin, Support Team Manager, 07855100174, Stewart.McGookin@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Administer and maintain eHealth user accounts, including account setup, authorized changes, leaver processing, audits, and support for system rollouts. Provide first-line customer triage and application support, manage requests promptly, and contribute to ITIL-aligned incident resolution and continuous service improvement.

Requirements

Applicants need HNC-level education with specific IT content or an equivalent professional qualification, or comparable knowledge gained through experience, along with strong IT skills and previous IT experience. They should demonstrate customer communication, organization, administration, documentation, prioritization, and initiative; ITIL Foundation qualification and healthcare experience are desirable.

Skills

Customer Support
IT Troubleshooting
User Account Administration
Active Directory
Azure
Incident Triage
Application Support
System Administration
IT Service Management
Communication
Organization
Workload Prioritization
Documentation
User Auditing
Service Improvement

Benefits

Employee Assistance Programme
Cycle To Work Scheme
Bursary Scheme
Annual Leave
NHS Pension Scheme
Life Insurance
Salary Sacrifice Car Benefit Scheme
Learning And Development Opportunities
Enhanced Public Holiday Pay
Employee Discounts
Counselling And Psychological Therapies

Visa sponsorship

Not detected in the job text

Hiring contact

Stewart McGookin

Hiring contact email

Stewart.McGookin@nhs.scot

Keywords

Digital Services
eHealth
Active Directory
Azure
User Account Administration
Security Profiles
Account Provisioning
User Audits
Application Support
System Administration
First-Line Support
Incident Triage
Service Requests
ITIL
Incident Management
Change Management
Service Level Management
Key Performance Indicators
Root Cause Analysis
Application Deployment
Code Tables
Drug Tables
Reference Files
Healthcare
Customer Service

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Work requirements

Jobs in Canada