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Added 7 mins ago
RB
Relationship Manager Commercial Accounts
Royal Bank of Canada
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 7 mins ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Added 23 mins ago
DR
Systems Support Coordinator
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Reporting to the Supervisor, Service Delivery The System Support Coordinator will:
Added 1 hour ago
B
Mortgage Specialist
BMO
Victoria, BC
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 1 hour ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 1 hour ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…
Added 1 hour ago
CO
Laundry Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 1 hour ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 2 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Director of Public Works, the Manager of Engineering is responsible for the leadership, planning, coordination, and delivery of municipal engineering services and…
Added 2 hours ago
CO
Housekeeping Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 2 hours ago
TS
Client Delivery Manager
Turnberry Solutions
Saint-Paul, NB · St.-Paul, NB
- Full-time
Overview: We are seeking a highly motivated, intellectually curious, and people-oriented Client Delivery Manager to support a large, strategic enterprise account within our consulting…
Added 2 hours ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 2 hours ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
In accordance with the established vision and values of the organization, reporting to the Manager, Health & Outreach, and supporting the Director, Community Prevention, the Project Lead…
Added 2 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 2 hours ago
XT
Night Dispatcher (4 ON-4 OFF)
XTL TRANSPORT INC.
Balzac, AB
- Full-time
- Complete yard checks, load security, heated load and in-active trailers are monitored and reported on when necessary to maintenance and/or terminal manager
Added 2 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 2 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 2 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Facilities Operations is accountable for leading the day-to-day delivery, performance, and continuous improvement of Facilities Management operations across IGM’s…
Added 2 hours ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
Reports to: Section Manager, Bruce Site Engineering Projects
Added 2 hours ago
NP
Technician, Niagara Takes Flight
Niagara Parks Commission
Niagara Falls, ON
- $27.44 to $33.74 CAD / hour
- Full-time
Under the supervision of the Site Manager and within established policies, procedures and guidelines, the Technician - Niagara Takes Flight, is responsible for ensuring the smooth and safe…
Added 2 hours ago
T
Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
The Municipal Government Client of TEKsystems is seeking a Senior Project Manager to lead the implementation and expansion of customer-facing transit technology solutions involving…
Added 2 hours ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…while translating business strategy into architectural and delivery…
Added 3 hours ago
SI
Manager, Underwriting Member & Co-operative Business
Sovereign Insurance
Toronto, ON
- Full-time
The Manager, Underwriting Member & Co-operative Business leads the underwriting function for a specialized portfolio, ensuring profitable growth, sound risk management, and exceptional…
Added 3 hours ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Associate Customer Success Manager will own consumption and adoption outcomes across a portfolio of mid-complexity customers, operating with judgment and autonomy within your portfolio…
Added 3 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…

NHS Scotland

Administration/Waiting List Manager - General Surgery

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

As an Administration/Waiting List Manager within NHS Greater Glasgow and Clyde, you will play a pivotal role in ensuring patients receive timely, high-quality care by effectively managing waiting lists and administrative services. This is an exciting opportunity to lead, innovate and make a meaningful impact within one of the UK’s largest health boards. You will work closely with clinical and operational teams, helping to deliver national waiting time targets while supporting a patient-centred approach. NHSGGC offers a supportive, forward-thinking environment where your expertise and leadership will be valued and developed. If you are motivated, organised and passionate about improving services, this role offers both challenge and reward in equal measure.

Duration, Location, and Working Pattern:

Queen Elizabeth University Hospital
The shift pattern for this role is Mon-Fri 08:00-16:00, 08:30-16:30 or 09:00-17:00
Full-time, permanent

Key Responsibilities

Lead the day-to-day management of speciality waiting lists ensuring compliance with Treatment Time Guarantees and national targets
Monitor and analyse waiting list data, proactively identifying risks and implementing solutions to maintain performance
Manage clinic and theatre capacity, ensuring effective use of resources to meet clinical priorities
Line manage administrative, clerical and waiting list staff, supporting performance, development and service delivery
Prepare and present reports on waiting times, patient activity and service performance to senior stakeholders
Coordinate internal and external waiting list initiatives including patient scheduling and service improvements
Promote a culture of continuous improvement ensuring high standards of patient care, compliance and administrative practice

Knowledge, training, qualifications and/or experience required to do the job:

Significant administration management experience within an NHS acute setting with knowledge of patient administration processes
Proven experience managing waiting lists and delivering Treatment Time Guarantee targets
Experience of supervising and developing administrative or clerical teams potentially across multiple sites
Excellent communication and interpersonal skills with the ability to influence and build relationships with clinical and non-clinical staff
Strong organisational skills with the ability to prioritise competing demands and meet deadlines under pressure
Proficient IT skills including experience of NHS systems and data management with a sound understanding of GDPR
Self-motivated with the ability to work independently and collaboratively while maintaining a high level of accuracy and professionalism

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Samantha Zecanovsky, Clinical Service Manager, 0141 452 6736, Sam.Zecanovsky@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply About employer

More about this job

Responsibilities

Lead specialty waiting list and administrative operations, monitoring performance against Treatment Time Guarantees and national targets while managing clinic and theatre capacity. Supervise administrative staff, report on service performance, coordinate waiting list initiatives, and promote continuous improvement and high standards of patient care.

Requirements

Requires significant NHS acute administration management experience, including proven waiting list management and delivery of Treatment Time Guarantee targets. Candidates should have experience supervising administrative teams, strong communication and organisational skills, proficiency with NHS systems and data management, and a sound understanding of GDPR.

Skills

Waiting List Management
NHS Patient Administration
Waiting Time Data Analysis
Capacity Management
Staff Supervision And Development
Performance Reporting
Patient Scheduling
Service Improvement
Team Leadership
Communication
Relationship Building
Organisation And Prioritisation
NHS Systems
Data Management
GDPR Compliance

Benefits

Employee Assistance Programme
Cycle To Work Scheme
Bursary Scheme
Annual Leave
Public Holidays
NHS Pension Scheme
Life Insurance
Salary Sacrifice Car Benefit Scheme
Learning And Development Opportunities
Enhanced Pay For Public Holidays
NHS Discounts
Confidential Employee Support
Counselling And Psychological Therapies

Visa sponsorship

Not detected in the job text

Hiring contact

Samantha Zecanovsky

Hiring contact email

Sam.Zecanovsky@nhs.scot

Keywords

NHS
Acute Healthcare
Patient Administration
Waiting List Management
Treatment Time Guarantees
National Waiting Time Targets
Waiting List Data
Clinic Capacity
Theatre Capacity
Patient Scheduling
Administrative Services
Staff Line Management
Performance Reporting
Patient Activity
Service Improvement
Clinical Operations
NHS Systems
Data Management
GDPR
Continuous Improvement
Patient-Centred Care

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