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Added 7 mins ago
FM
Automation Lead
Farm Mutual Re
Cambridge, ON
- Full-time
Reporting to the Manager, Automation & Process Improvement, the Automation Lead designs, develops, and leads the end-to-end delivery of scalable automation solutions, from technical…
Added 7 mins ago
D
Global Head of Architecture
Datatonic
Remote, Canada
- Full-time
- Remote
As Architecture Lead, you will be a hands-on Cloud Architect who also leads Datatonic's team of architects. You will design and build cloud, data and application estates yourself, while…
Added 22 mins ago
A
Data & Analytics Solutions Architect || Toronto, ON - Onsite
AceStack
Toronto, ON
- Full-time
The role requires hands-on knowledge of Hadoop, HDFS, YARN, Spark, PySpark, Hive, Kafka, and distributed data processing, combined with the ability to define end-to-end architecture, lead…
Added 22 mins ago
A
OT Security Sales Specialist
Accenture
Toronto, ON
- Full-time
Lead commercial negotiations, contracting discussions, and deal structuring in partnership with legal, pricing, and delivery stakeholders
Added 23 mins ago
C
Sr. Engineer - Automation, Falcon Complete
CrowdStrike
Canada
- Full-time
As a Senior Engineer - Automation on our Falcon Complete Managed Detection & Response (MDR) team, you will lead the design and implementation of complex security automation services that…
Added 23 mins ago
U
Implementation Consultant
Upshop
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and operational requirements into solution configurations, data requirements, integration designs, testing plans, training, and deployment activities. This role combines consultative…
Added 23 mins ago
K
Business Information Security Officer, Audit & Assurance
KPMG
Vaughan, ON · Vancouver, BC · ON · Toronto, Ontario
- Full-time
…with technology risk and controls expertise, supporting Audit delivery and transformation, including the secure adoption of AI-enabled solutions. KPMG Canada’s Digital Security Group is…
Added 38 mins ago
JC
Life Safety Systems Representative
Johnson Controls
Winnipeg, MB · CAN MB Winnipeg Century Street
- Full-time
…resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher…
Added 53 mins ago
RI
Senior Digital Marketing Manager
RedRhino Inc.
London, ON
- Full-time
Lead weekly and monthly performance reviews (as required by agency/client), interpreting data to surface actionable insights. Participating in client meetings as required.
Added 53 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Apply DevOps practices to configuration management, CI/CD workflows, infrastructure delivery, and operational automation.
Added 53 mins ago
DI
Quality Engineering Lead
Definity Insurance Company
Toronto, ON
- Full-time
…environment. As a member of the Enterprise QE team, you will lead quality engineering activities and drive testing priorities throughout the release lifecycle by working hand-in-hand with…
Added 1 hour ago
CB
Head of Platform Engineering
Canadian Bank Note Company
Ottawa, ON
- Full-time
You will lead platform teams, translate CBN's vision into the platform roadmap, own technical direction, and stay close to implementation through design reviews, infrastructure-code reviews…
Added 1 hour ago
CB
Head of Platform Engineering
Canadian Bank Note Company, Limited
Ottawa, ON
- Full-time
You will lead platform teams, translate CBN's vision into the platform roadmap, own technical direction, and stay close to implementation through design reviews, infrastructure-code reviews…
Added 1 hour ago
Associate VP
DEPT®
Toronto, ON
…the most ambitious enterprise clients, solving their content delivery challenges through implementing complex processes powered by industry leading proprietary…
Added 1 hour ago
M
MCC Quality and Training Lead
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
The MCC Quality and Training Lead (QTL) position is integral to the function and success of the Medical Communications Centre (MCC) quality and training program. Reporting to the MCC…
Added 1 hour ago
JI
Scheduler
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Maintain key project structures: WBS, OBS, RBS, Control Accounts, and the Subcontractor Data Requirements List (SDRL).
Added 1 hour ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
…post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion…
Added 1 hour ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
This is a unique opportunity to lead a team of project controls professionals supporting more than 600 capital projects while helping shape the future of project delivery through the…
Added 1 hour ago
P
Junior Solutions Engineer
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Solutions Lead
Added 1 hour ago
P
Supply Chain Director
Pontosense
Toronto, ON
- Full-time
Lead the supply chain at a fast-growing senior care technology company shipping hardware to 24 countries, from the factory floor to the second life of every sensor.
Added 1 hour ago
P
Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
We are scaling. One of the largest deals in our history is in delivery, our consumer product launches in January, and the team doubles over the next year. Every one of those needs sensors…
Added 1 hour ago
TT
Project Manager, Renewable Energy Programs (14011)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Department: Renewable Energy Programs (20001213) - Renewable Energy Program Delivery (30000565)
Added 1 hour ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
Lead the product that home care organizations and partners use to keep older adults safe, at a fast-growing senior care technology company in 24 countries.
Added 1 hour ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
Lead the planning, maintenance, lifecycle management, and replacement of Region-owned fleet assets, equipment, facilities, and inventory to ensure safe, reliable, and cost-effective service…
Added 2 hours ago
T
Head of Engineering
Talently
Toronto, ON
- Full-time
…management systems, internal workflow tools, publishing channels, data integrations, and IT infrastructure. You will partner closely with executive leadership to deploy AI-native workflows…

NHS Scotland

Administration/Waiting List Manager - General Surgery

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

As an Administration/Waiting List Manager within NHS Greater Glasgow and Clyde, you will play a pivotal role in ensuring patients receive timely, high-quality care by effectively managing waiting lists and administrative services. This is an exciting opportunity to lead, innovate and make a meaningful impact within one of the UK’s largest health boards. You will work closely with clinical and operational teams, helping to deliver national waiting time targets while supporting a patient-centred approach. NHSGGC offers a supportive, forward-thinking environment where your expertise and leadership will be valued and developed. If you are motivated, organised and passionate about improving services, this role offers both challenge and reward in equal measure.

Duration, Location, and Working Pattern:

Queen Elizabeth University Hospital
The shift pattern for this role is Mon-Fri 08:00-16:00, 08:30-16:30 or 09:00-17:00
Full-time, permanent

Key Responsibilities

Lead the day-to-day management of speciality waiting lists ensuring compliance with Treatment Time Guarantees and national targets
Monitor and analyse waiting list data, proactively identifying risks and implementing solutions to maintain performance
Manage clinic and theatre capacity, ensuring effective use of resources to meet clinical priorities
Line manage administrative, clerical and waiting list staff, supporting performance, development and service delivery
Prepare and present reports on waiting times, patient activity and service performance to senior stakeholders
Coordinate internal and external waiting list initiatives including patient scheduling and service improvements
Promote a culture of continuous improvement ensuring high standards of patient care, compliance and administrative practice

Knowledge, training, qualifications and/or experience required to do the job:

Significant administration management experience within an NHS acute setting with knowledge of patient administration processes
Proven experience managing waiting lists and delivering Treatment Time Guarantee targets
Experience of supervising and developing administrative or clerical teams potentially across multiple sites
Excellent communication and interpersonal skills with the ability to influence and build relationships with clinical and non-clinical staff
Strong organisational skills with the ability to prioritise competing demands and meet deadlines under pressure
Proficient IT skills including experience of NHS systems and data management with a sound understanding of GDPR
Self-motivated with the ability to work independently and collaboratively while maintaining a high level of accuracy and professionalism

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Samantha Zecanovsky, Clinical Service Manager, 0141 452 6736, Sam.Zecanovsky@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply About employer

More about this job

Responsibilities

Lead specialty waiting list and administrative operations, monitoring performance against Treatment Time Guarantees and national targets while managing clinic and theatre capacity. Supervise administrative staff, report on service performance, coordinate waiting list initiatives, and promote continuous improvement and high standards of patient care.

Requirements

Requires significant NHS acute administration management experience, including proven waiting list management and delivery of Treatment Time Guarantee targets. Candidates should have experience supervising administrative teams, strong communication and organisational skills, proficiency with NHS systems and data management, and a sound understanding of GDPR.

Skills

Waiting List Management
NHS Patient Administration
Waiting Time Data Analysis
Capacity Management
Staff Supervision And Development
Performance Reporting
Patient Scheduling
Service Improvement
Team Leadership
Communication
Relationship Building
Organisation And Prioritisation
NHS Systems
Data Management
GDPR Compliance

Benefits

Employee Assistance Programme
Cycle To Work Scheme
Bursary Scheme
Annual Leave
Public Holidays
NHS Pension Scheme
Life Insurance
Salary Sacrifice Car Benefit Scheme
Learning And Development Opportunities
Enhanced Pay For Public Holidays
NHS Discounts
Confidential Employee Support
Counselling And Psychological Therapies

Visa sponsorship

Not detected in the job text

Hiring contact

Samantha Zecanovsky

Hiring contact email

Sam.Zecanovsky@nhs.scot

Keywords

NHS
Acute Healthcare
Patient Administration
Waiting List Management
Treatment Time Guarantees
National Waiting Time Targets
Waiting List Data
Clinic Capacity
Theatre Capacity
Patient Scheduling
Administrative Services
Staff Line Management
Performance Reporting
Patient Activity
Service Improvement
Clinical Operations
NHS Systems
Data Management
GDPR
Continuous Improvement
Patient-Centred Care

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