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NHS Scotland

Business Support Assistant - CAMHS

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The post forms part of the Specialist Children’s Services (SCS) Business Support Team, providing comprehensive secretarial and administrative support to the In-Reach and Specialist Children’s Services teams. The role involves working independently for much of the time, requiring a strong understanding of the services supported, while contributing to a wide range of administrative and secretarial functions.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

Permanent, full-time

Shift Pattern - 9 am- 5 pm Monday - Friday and 8 am- 4 pm Monday- Friday available

Base location - Queen Elizabeth University Hospital

Key Responsibilities

Provide comprehensive secretarial and administrative support.
Process referrals and maintain accurate records.
Manage telephone calls, enquiries, and emails.
Undertake audio typing and minute-taking.
Collate and update micro-strategy data using electronic patient management systems.
Carry out ad hoc administrative duties to support service delivery.
Work closely with Senior Business Support Assistants, providing updates and progressing operational tasks.
Prioritise workload effectively to meet service demands.
Contribute as an effective member of the wider business support team.

Knowledge, training, qualifications and/or experience required to do the job:

Competent in the use of a range of computer packages, demonstrated through experience or qualifications such as ECDL.
Holds a recognised Administration qualification, such as:
- HNC in Secretarial Studies or Business Administration, or
- SVQ Level 3 in Administration, or
- Significant relevant equivalent practical experience.
Good knowledge of office procedures and administrative systems.
Previous experience in a secretarial or administrative role.
Strong organisational, communication, and workload management skills.
Full induction and on-site training will be provided.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Kirsteen McGowan, Assistant Business Support Manager - Kirsteen.mcgowan@nhs.scot - 0141 452 4535

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of responses. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply About employer

More about this job

Responsibilities

Provide secretarial and administrative support to the In-Reach and Specialist Children’s Services teams, including processing referrals, maintaining records, managing enquiries, audio typing, and taking minutes. Update service data in electronic patient management systems, prioritise operational tasks, and work with senior colleagues and the wider business support team.

Requirements

Applicants should have experience in a secretarial or administrative role, good knowledge of office procedures, and strong organisational, communication, and workload management skills. They should be competent with computer packages and hold a recognised administration qualification, such as an HNC or SVQ Level 3, or have significant equivalent practical experience.

Skills

Secretarial Support
Administrative Support
Referral Processing
Record Keeping
Telephone And Email Management
Audio Typing
Minute-Taking
Data Collation
Office Procedures
Workload Prioritisation
Organisation
Communication
Computer Skills
Teamwork

Benefits

Employee Assistance Programme
Cycle To Work Scheme
Bursary Scheme
Learning And Development Opportunities
Annual Leave
Public Holidays
NHS Pension Scheme
Life Insurance
Salary Sacrifice Car Benefit Scheme
Enhanced Public Holiday Pay
NHS Discounts
Confidential Employee Support
Counselling And Psychological Therapies

Visa sponsorship

Detected

Hiring contact

Kirsteen McGowan

Hiring contact email

Kirsteen.mcgowan@nhs.scot

Keywords

NHS
Specialist Children’s Services
Child And Adolescent Mental Health Services
Business Support
Secretarial Support
Administrative Support
Referral Processing
Records Management
Telephone Enquiries
Email Management
Audio Typing
Minute-Taking
Micro-Strategy Data
Office Procedures
ECDL
HNC Secretarial Studies
HNC Business Administration
SVQ Level 3 Administration
Workload Management
Visa Sponsorship
Skilled Worker Visa
Health And Care Worker Visa

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