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NHS Scotland

Business Support Assistant - Pharmacy Services

Grande Prairie, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen to join the Glasgow City HSCP Northeast Pharmacy Team as a Business Support Assistant. This varied and rewarding role provides essential administrative and business support to a multidisciplinary team delivering community-based clinical services. You will play a key part in ensuring the smooth day-to-day operation of services, supporting patients, healthcare professionals, and colleagues across the wider organisation. Working within NHS Greater Glasgow and Clyde offers the opportunity to contribute to improving patient care while developing your skills within one of the largest healthcare organisations in the UK. If you are organised, motivated, and enjoy working in a busy team environment, we would love to hear from you.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Rowan Park Business Centre
Monday to Friday
Permanent, part-time
Please note the salary is Pro Rata for part-time hours

Key Responsibilities

Provide a comprehensive administrative and business support service to the multidisciplinary pharmacy team
Manage telephone, email and face-to-face enquiries, ensuring requests are prioritised and directed appropriately
Arrange patient appointments, maintain diaries and support the operation of the team's single point of access service
Prepare, process and maintain accurate records, databases, reports and documentation using electronic systems
Coordinate meetings, training activities, rotas and events, including preparation and circulation of associated materials
Support procurement processes, stock control activities and general office administration functions
Deliver a professional, confidential and customer-focused service to patients, staff, external partners and members of the public

Knowledge, training, qualifications and/or experience required to do the job:

Demonstrable experience using a range of computer systems and Microsoft Office applications, supported by relevant experience or a qualification such as ECDL
Previous experience working within an office, administrative or secretarial environment
Strong keyboard, data entry and document production skills with a high level of accuracy and attention to detail
Excellent verbal and written communication skills with the ability to engage professionally with a wide range of people
Good organisational and time management skills with the ability to prioritise competing demands and manage workloads effectively
Ability to work independently using initiative while also contributing positively as part of a team
Commitment to ongoing learning and development, with a willingness to undertake training to enhance knowledge and skills

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Lead Pharmacist, Jennifer Allardyce, jennifer.allardyce3@nhs.scot, 07971 038117

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply About employer

More about this job

Responsibilities

Provide administrative and business support to the multidisciplinary pharmacy team, including managing enquiries, arranging patient appointments, maintaining records, and supporting the team's access service. Coordinate meetings, training, rotas, procurement, stock control, and office administration while delivering a professional, confidential service.

Requirements

Applicants should have experience in an office, administrative, or secretarial environment and be confident using computer systems and Microsoft Office. Strong accuracy, communication, organisation, prioritisation, independent working, and teamwork skills are required; relevant experience or a qualification such as ECDL is cited.

Skills

Administrative Support
Business Support
Microsoft Office
Computer Systems
Keyboarding
Data Entry
Document Production
Record Keeping
Database Management
Communication
Organisation
Time Management
Prioritisation
Customer Service
Confidentiality
Teamwork

Benefits

Employee Assistance Programme
Cycle To Work Scheme
Bursary Scheme
Annual Leave
Public Holidays
NHS Pension Scheme
Life Insurance
Salary Sacrifice Car Benefit Scheme
Learning And Development Opportunities
Enhanced Pay For Working Public Holidays
NHS Discounts
Counselling And Psychological Therapies

Visa sponsorship

Not detected in the job text

Hiring contact

Jennifer Allardyce

Hiring contact email

jennifer.allardyce3@nhs.scot

Keywords

NHS
Pharmacy Services
Community Healthcare
Administrative Support
Business Support
Microsoft Office
ECDL
Computer Systems
Patient Appointments
Single Point Of Access
Telephone Enquiries
Email Enquiries
Face-To-Face Enquiries
Diary Management
Record Keeping
Databases
Reports
Document Production
Meeting Coordination
Training Coordination
Rotas
Procurement
Stock Control
Office Administration
Confidentiality
Customer Service
PVG Scheme

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