Academic Office Administrator

Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Applications are invited for the position of Academic Office Administrator in the School of Media, located at the Welland Campus. The starting hourly rate is $32.74/hr (Pay Band F - $32.74/hr to $37.78/hr) for a 35-hour work week. Additional hours may be required as necessary.

Reporting to the Associate Dean, School of Media, the successful candidate provides academic administrative support to the Associate Dean ensuring smooth daily operations of the school as well as planning for future semester requirements. The Academic Office Administrator is the first point of contact for staff, students, other college departments and members of the public seeking to engage with the school.

Responsibilities include, but are not limited to:

• Review student and faculty schedules, gather feedback from program coordinators and provide a summary to the Associate Dean for consideration and submission to the Scheduling department
• Analyze the organization of work assignments, scheduling requirements in collaboration with departments and the Associate Dean
• Input, draft and analyze electronic workload reports based on program loading system information and Associate Dean direction, ensuring program delivery and Collective Bargaining Agreement requirements are accurate and consistent, flagging concerns to the Associate Dean
• Update academic documentation required for program changes, course outline modifications, delivery mode adjustments, textbook updates, etc
• Compile and generate information reports arising from the daily academic operation, which may include absence reports, part-time payroll reports, overtime reports, Standard Workload Forms (SWF) overtime reports, and liaise with various college depts if discrepancies occur
• Manage Associate Dean’s calendar and electronically schedule meetings and events
• Coordinate activities related to Program Quality Assurance cycles, including minute-taking, meeting coordination, agenda preparation, room bookings and other tasks in collaboration with Centre for Academic Excellence staff
• Provide support to faculty and support staff by addressing routine inquiries/requests

Qualifications:  

• Two (2) year diploma in any field of study 
• Minimum three (3) years' experience in office administration within an educational, government or large business environment 
• Excellent communication skills, both verbal and written 
• Strong knowledge of Microsoft Suites

This position is open to internal employees and external applicants. External applicants will not be reviewed until all eligible internal employees have been considered. The first consideration for internal employees shall be five (5) business days from the opening date.

Niagara College is a place-based organization, and all positions are primarily based on campus. On-campus work allows for close collaboration and a strong team culture. While most work will be done in the office, we offer the flexibility for some remote work, as the job allows.

Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who believe they can contribute to further enhancing campus diversity and equity efforts. If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.

Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.

While we thank all applicants, only those selected for an interview will be contacted.