Student Accessibility Services Assistant

Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Applications are invited for the position of Student Accessibility Services Assistant in the Inclusive Learning Division, located at the Daniel J. Patterson Campus. The starting hourly rate is $30.43/hr (Pay Band E - $30.43/hr to $35.11/hr) for a 35-hour work week. Additional hours may be required as necessary. This is an Appendix D, temporary position as per Article 17.3.1 of the Support Staff Collective Agreement and is set to commence immediately and will conclude in January 2027. It may be subject to an extension by mutual agreement of the parties.

Reporting to the Director, Inclusive Learning, the successful candidate provides clerical and administrative support to the Student Accessibility Services (SAS) team and to the Director, Inclusive Learning. The successful candidate supports intake of students with disabilities to SAS, organizes American Sign Language (ASL) Interpreter services, events and workshops. The successful candidate ensures data collection and reporting, including financial reports, employee contracts and attendance.

Responsibilities include, but are not limited to: 

• Provides assistance to the Director, which includes scheduling of and preparing for meetings, processing and tracking requests (financial and other), filing, and creating reports
• Performs duties which help the day-to-day operations of the department, including managing calendars
• Produces written letters, reports and maintains unit database information as required
• Processes office supply orders, procures and maintains all office resources at adequate levels
• Maintains confidential records and ensures that files, records, documents and medical documentation are complete and readily available for the staff, following FIPPA legislation
• Responds to general inquiries regarding services and supports, referring to appropriate departments 
• Provides information to students, clients and others with respect to programs and services offered by the College
• Monitors budget and tracks expenditures and deposits for departmental office supplies and materials

Qualifications:  

• Two (2) year diploma or similar in any field of study
• Minimum three (3) years’ experience in administration or reception, preferably in a high traffic educational or disability-centered human service environment to have gained broad knowledge base of diverse human conditions and situations
• Proficient in the use of computer applications, including Microsoft Office Suite and other business software
• Demonstrated experience working with individuals with disabilities, along with a commitment to inclusive and compassionate customer service
• Excellent communication skills, both written and verbal

Niagara College is a place-based organization, and all positions are primarily based on campus. On-campus work allows for close collaboration and a strong team culture. While most work will be done in the office, we offer the flexibility for some remote work, as the job allows.

Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who believe they can contribute to further enhancing campus diversity and equity efforts. If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.

Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.

While we thank all applicants, only those selected for an interview will be contacted.