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Niagara Parks Commission

Technician, Niagara Takes Flight

Niagara Falls, ON, Canada

$27.44 to $33.74 CAD / hour · Full-time

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Job details

Pay: $27.44 to $33.74 CAD / hour
Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job ID: 2026-54

Job Type: Full-time

Job Status: Open Vacancy

Location: Niagara Falls, ON (On-site)

Compensation Range: $27.44 per hour to $33.74 per hour

Application Deadline: November 11, 2026

Join the Team Behind One of the World’s Most Iconic Destinations

At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.

Our vision is ambitious: to become one of the most spectacular parks in the world. And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.

What You’ll Do

Under the supervision of the Site Manager and within established policies, procedures and guidelines, the Technician - Niagara Takes Flight, is responsible for ensuring the smooth and safe daily operation of the attraction within the Table Rock Complex. This includes ensuring the safe operations of the attraction and identification and small ride adjustments to identify operational deficiencies and troubleshooting to ensure safe and continuous operation of the attraction.

The Technician, Niagara Takes Flight Will

Technician Duties:

Troubleshoot, inspect or modify systems with operational deficiencies by applying manufacturer acceptance criteria
Safely running equipment, monitoring and consulting with OEM, engineer and employer to determine whether the fault requires repair or replacement to be done.
Identifying when standards and regulations are to be consulted.
Interpret Operating Policies and Procedures making the appropriate interpretation required by the conditions.
Performance test, repair, replacement or modification by returning amusement device to operational state with Coordinator Maintenance and Projects
Recording acceptance of amusement device performance and preparing amusement device for public operation so that the test meets all applicable codes and standards.
Conduct inspections of ride components for proper operations
Working knowledge of basic hydraulics and pneumatics to troubleshoot problems.
Identify safety implications and act on trouble calls by responding to the amusement device malfunction call
Carry out pre-operational checks by preparing and maintaining accurate records on amusement device installations
Perform amusement device testing by operating the ride.

Operator Duties

Operate the Niagara Takes Flight attraction in accordance with vendor-provided training and operational schedules.
Ensure strict adherence to safety protocols for both guests and staff
Participate in the pre-show and the interpretive delivery, as required.
Monitoring guest behaviour and ride performance throughout the experience
Facilitate the smooth flow of guests entering and exiting the attraction, ensuring a positive and welcoming experience.
Deliver clear and engaging safety instructions and preshow briefings and ensure guests are seated and secured properly
Offer operational guidance to Niagara Takes Flight staff as needed.
Notifies, supports and provides information to management and emergency services in the event of an emergency, show disruption or delay.

Performs Other Related Duties

Perform additional related duties as assigned to support the attraction and overall guest experience.
Provides quality customer service that meets NPC standards.
Promotes a positive image of the Niagara Parks Commission.
Provides guests with information regarding all Niagara Parks Attractions.
Other requirements as assigned

What You’ll Bring

Education:

Secondary School Diploma and/or equivalent knowledge and experience in tourism and hospitality; Technical aptitude and/ or Audio-Visual experience is considered an asset.
Willing to participate in training and courses related to the Amusement Device Mechanic, Amusement Ride (ADM-AR) certification (Ontario Regulation 187/03, TSSA, 2000).

Experience

Minimum one (1) year experience in customer service, amusement park operations and/or related fields.
Experience in audio-visual or entertainment productions preferred.
Mechanical ability/aptitude and ability to work from plans, schematics, and drawings.
Ability to perform the manual tasks associated with the position and ability to follow written and verbal instructions.
Ability to adapt to changing scenarios and work well under pressure.
Availability for varied shifts including evenings, weekends, and holidays to support a seven-day operation.

Why You’ll Love Working Here

We offer a comprehensive total rewards package to support your health, wellbeing, and financial security including:

Employer‑matched Defined Benefit Pension Plan
Extended health, dental, and vision coverage
Life and disability insurance
Vacation entitlements and paid time off
Employee Family Assistance Program (EFAP)
Professional development and growth opportunities
Discounts at Niagara Parks retail, culinary, and golf locations
Complimentary passes to Niagara Parks attractions to share with family and friends
Free entry at Niagara Parks attractions
Access to the Attractions Ontario Reciprocal Program
Exclusive Perkopolis discounts
Free transportation on the WEGO Green Line and Falls Incline Railway

Our Commitment to Accessibility & Inclusion

Since 1885, Niagara Parks has been dedicated to preserving and enhancing the natural and cultural beauty of the Niagara River corridor for future generations. We are proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility.

We provide a transparent, inclusive and barrier free hiring process consistent with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation to address specific needs related to Code protected grounds, please contact us.

For questions about the collection or use of your personal information, or to request an alternate application format, contact us at 905‑295‑4377 ext. 0 or employment@ niagaraparks.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Niagara Parks Commission uses AI-assisted tools to help organize and screen resumes based on limited factors such as keywords and role related terms. AI results are only a preliminary aid. Final decisions are made by human reviewers to ensure fair and accurate hiring decisions.

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More about this job

Responsibilities

Maintain, inspect, troubleshoot, test, and adjust the Niagara Takes Flight attraction’s equipment to support safe, continuous operation and compliance with applicable codes and standards. Operate the attraction, deliver safety briefings, assist guests and staff, monitor ride performance, and support management and emergency services during disruptions or emergencies.

Requirements

Applicants need a secondary school diploma or equivalent knowledge and experience in tourism and hospitality, with technical aptitude or audio-visual experience considered an asset. The role requires at least one year of customer service, amusement park operations, or related experience, mechanical aptitude, the ability to follow instructions and work from technical drawings, and availability for varied shifts; willingness to pursue ADM-AR training is expected.

Skills

Troubleshooting
Ride Inspection
Mechanical Aptitude
Hydraulics
Pneumatics
Amusement Ride Operation
Safety Protocols
Equipment Testing
Equipment Repair
Reading Schematics and Drawings
Customer Service
Guest Communication
Emergency Response
Recordkeeping
Audio-Visual Operations
Working Under Pressure

Benefits

Employer-Matched Defined Benefit Pension Plan
Extended Health Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Insurance
Vacation Entitlements
Paid Time Off
Employee Family Assistance Program
Professional Development Opportunities
Employee Discounts
Free Attraction Entry
Attractions Ontario Reciprocal Program Access
Perkopolis Discounts
Free Transportation on the WEGO Green Line and Falls Incline Railway

Visa sponsorship

Not detected in the job text

Keywords

Niagara Takes Flight
Amusement Device Mechanic
Amusement Ride
ADM-AR Certification
Ontario Regulation 187/03
Technical Safety and Standards Authority
Troubleshooting
Operational Deficiencies
Manufacturer Acceptance Criteria
Operating Policies and Procedures
Performance Testing
Ride Component Inspections
Hydraulics
Pneumatics
Pre-Operational Checks
Amusement Device Testing
Equipment Repair
Equipment Replacement
Equipment Modification
Safety Protocols
Audio-Visual
Entertainment Productions
Customer Service
Guest Experience
Emergency Response
Schematics
Technical Drawings
Recordkeeping
Attraction Operations

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