Customer service manager - retail
- North York, ON, M9M 2H2, Canada
On-site
From $50 CAD / hour · Full-time
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Job details
- Pay
- From $50 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location North York, ONM9M 2H2
- Work location On site
- Salary$50.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3674890
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail service establishment
- Vape shop
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff
- Ensure compliance with government regulations
- Record customers' orders
- Greet customers
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Point of sale system
- Word processing software
- MS Outlook
- WordPress
Additional information
Work conditions and physical capabilities
- Combination of sitting, standing, walking
Benefits
Other benefits
- Other benefits
- Paid time off (volunteering or personal days)