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Nike

Retail Supervisor - Nike Mirabel

Mirabel, QC, Canada
NFS CA MIRABEL, Canada

Job type: Full-time
Posting language: English · French
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

English section of this bilingual listing.

Pour plus d'informations, consultez la page Equal Employment Opportunity is The Law

Location & Store Type: Nike Factory Store

Address: Nike Mirabel Store

Hours: Full Time Permanent 40 hours per week, including nights and weekends

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Rewarded for a Job Well Done

Health, Wellness and Dental Benefits Insurance
The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
Discounts for you and your family

Putting Your Best Foot Forward

1 year of retail or consumer service experience preferred
Flexibility to work nights, weekends and holidays based on store needs
Use customer service authentically to ensure customers feel seen and understood in our stores
Ability to learn and train on the latest products and technologies
Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
Bringing your positive attitude and passion to your teammates and customers every day
Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
Showing up for your teammates by attending store events

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

Read the full bilingual original

Lieu et type de magasin : Nike Factory Store - Mirabel

Adresse : Nike Mirabel Store

Horaires : 40 heures par semaine, soirs et week-ends compris

Notre devise ? If you have a body, you are an athlete. Voilà pourquoi nos Retail Supervisors portent le titre de Specialist. L'aventure vous tente ? Allons-y.

Devenez Retail Supervisor Nike

En tant que Retail Supervisor Nike, vous êtes le visage de NIKE. Si vous aimez les volumes d'activités élevés et les rythmes intenses, ce poste est fait pour vous. Vos expériences et points de vue guideront nos client·e·s et les aideront à prendre les meilleures décisions. Vous travaillerez avec votre équipe pour améliorer le service client et offrir une expérience de qualité.

On forme une grande équipe. On travaille ensemble pour atteindre nos objectifs. On vous soutient dans la mise en place de vos initiatives. Chaque jour, vous avez un impact sur l'expérience de nos client·e·s. Votre travail ne se limite pas à la vente de produits. Vous jouez un rôle clé pour aider une personne à trouver la paire de chaussures de ses rêves. Ces moments forts font partie de notre culture. Adoptez l'attitude Just Do It pour qu'ensemble, on fasse la différence.

Des récompenses pour un travail bien fait

Assurance santé, bien-être et soins dentaires

Programme de remboursement des frais de scolarité, programme d'aide aux employé·e·s, participation au plan d'épargne-retraite

Congés payés accumulés et jours fériés payés

Possibilité d'acheter des actions Nike à prix réduit grâce à notre Programme d'achat d'actions pour les employé·e·s (ESPP)

Réductions sur les produits Nike pour vous et votre famille

Partez du bon pied

Une année d'expérience en vente au détail ou en service à la clientèle, de préférence

Possibilité de travailler en soirée, les week-ends et les jours fériés, selon les besoins du magasin

Aptitude à servir les client·e·s de manière authentique pour que chaque personne ait le sentiment d'être prise en compte et comprise dans nos magasins

Aptitude à apprendre et à se former aux derniers produits et technologies

Capacités physiques : pouvoir se pencher, s'accroupir, tendre les bras en l'air, monter une échelle et se tenir debout pendant des périodes prolongées, avec ou sans aménagements raisonnables.

Vos responsabilités

Avoir une personnalité enthousiaste et passionnée, bien connaître les produits et services NIKE, afin de répondre au mieux aux besoins des client·e·s

Adopter chaque jour une attitude positive et partager votre passion avec vos collègues et client·e·s

Donner l'exemple en mettant en pratique les principes liés au service Nike pour améliorer le parcours clientèle.

Faire en sorte que chaque personne se sente bien accueillie, lui montrer que vous êtes à l'écoute de ses désirs et de ses besoins, et surpasser ses attentes à chaque étape de son parcours

Respecter les règles et se comporter de manière professionnelle, en faisant preuve d'intégrité, de fiabilité et de gentillesse

Tenir une caisse enregistreuse, effectuer des tâches d'expédition et de réception des marchandises, gérer les stocks de produits, se charger de l'entretien et monter des présentoirs avec ou sans aménagements

Soutenir les autres membres de l'équipe en assistant aux évènements du magasin

NIKE, Inc. s'engage à recruter des personnes d'origines diverses. Les candidatures seront prises en considération sans distinction d'origine ethnique, de couleur de peau, de religion, de sexe, de nationalité, d'âge, d'orientation sexuelle, d'identité de genre, d'expression de genre, de statut de vétéran ou de handicap.

Pour plus d'informations, consultez la page Equal Employment Opportunity is The Law

Location & Store Type: Nike Factory Store

Address: Nike Mirabel Store

Hours: Full Time Permanent 40 hours per week, including nights and weekends

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Supervisor

Rewarded for a Job Well Done

Health, Wellness and Dental Benefits Insurance
Tuition Reimbursement program, Employee Assistance program, Retirement Savings Plan Match
Accrued Paid Time Off and Holiday Pay
The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
Discounts for you and your family

Putting Your Best Foot Forward

1 year of retail or consumer service experience preferred
Flexibility to work nights, weekends and holidays based on store needs
Use customer service authentically to ensure customers feel seen and understood in our stores
Ability to learn and train on the latest products and technologies
Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
Bringing your positive attitude and passion to your teammates and customers every day
Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
Showing up for your teammates by attending store events

Nous offrons plusieurs mesures d’adaptation pour faciliter notre processus d’entrevue, notamment des lecteurs d’écran, des interprètes en langue des signes, un lieu accessible et unique pour les entrevues en personne, le sous-titrage, ainsi que d’autres ajustements raisonnables au besoin. Si, au cours de votre navigation dans notre processus de candidature, vous constatez que vous avez besoin d’aide ou d’une mesure d’adaptation en raison d’un handicap, veuillez remplir le formulaire de demande d’adaptation pour les candidats.

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More about this job

Responsibilities

The Retail Supervisor acts as the face of the brand, providing exceptional customer service and guiding customers through their shopping journey. They are also responsible for operational tasks such as managing inventory, operating cash registers, and maintaining visual displays.

Requirements

Candidates should have at least one year of retail or customer service experience and the ability to work flexible hours, including nights, weekends, and holidays. Physical stamina is required to perform tasks such as standing for extended periods, lifting, and climbing ladders.

Skills

Customer service
Retail operations
Cash handling
Inventory management
Visual merchandising
Communication
Teamwork
Problem solving
Product knowledge
Adaptability

Benefits

Health insurance
Wellness benefits
Dental benefits
Tuition reimbursement program
Employee assistance program
Retirement savings plan
Paid time off
Holiday pay
Employee stock purchase plan
Product discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Nike
Sales
Inventory Management
Visual Merchandising
Cash Register
Shipping
Receiving
Retail Supervisor
Specialist
Full Time
Fast-paced environment

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