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Added 14 days ago
UO
Hiring Success Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Provide a level of co-worker support through mentorship and supporting CEE process knowledge. May also participate in the onboarding and training of new staff and co-op students.
Added 14 days ago
PH
Mobile Outreach Worker
Pacifica Housing
Nanaimo, BC
- Full-time
First Aid Certification is required
Added 14 days ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Current Basic Cardiac Life Support (BCLS) certification required
Added 14 days ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 14 days ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
Added 14 days ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 14 days ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 14 days ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 14 days ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Current Basic Cardiac Life Support (BCLS) certification required
Added 14 days ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 14 days ago
PH
Mobile Outreach Worker
Pacifica Housing
Nanaimo, BC
- Full-time
The Mobile Outreach Worker provides individualized, person-centered support to tenants of Pacifica Housing across multiple sites and within the community. This role is designed to meet…
Added 15 days ago
A
Dietary Aide
AgeCare
Mississauga, ON
- Full-time
Must possess a Food Handler's Certificate · Must possess or be enrolled in Food Service Worker Training Program
Added 15 days ago
TC
Disability Service Worker (complex needs), Full-Time
Taproot Community Support Services
Slave Lake, AB
- Full-time
The high quality, personalized care Taproot Community Support Services provides through this program helps those we serve to overcome their challenges and develop their strengths. We ensure…
Added 15 days ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 15 days ago
NF
Transitional Support Worker - FT
Nisa Foundation
Canada
- Full-time
The Transitional Support Worker provides trauma-informed, resident-centred support to women and families residing within the transitional housing program.
Added 15 days ago
IH
Social Worker | Primary Care
Interior Health Authority
Trail, BC
- Part-time
…within a collaborative healthcare environment. As a Social Worker, you will support patients and families through illness, trauma, grief, bereavement, and life transitions while helping…
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
IH
Environmental Service Worker | Cleaner
Interior Health Authority
Merritt, BC
- Internship
Interior Health is seeking Environmental Service Workers to join our Support Services Team at Gillis House in Merritt, BC. If you are a reliable, flexible and motivated individual…
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Campbell River, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Part-time
Must have current Occupational First Aid Level 1 Certificate
Added 15 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate

Nisa Foundation

Transitional Support Worker - FT

Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Transitional Support Worker - Relief - Job Description

Job Title:Transitional Support WorkerJob Status:Full Time

Shifts: 2:30-10:30 PM 5 days/weekReposts to:Home ManagerLocation:Nisa Homes Vancouver (In Person)

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency

The Transitional Support Worker provides trauma-informed, resident-centred support to women and families residing within the transitional housing program.

Support Workers are responsible for supporting residents in achieving housing stability, safety, independence, and overall wellbeing while contributing to a safe, supportive, and welcoming residential environment.

The role combines resident support, housing stabilization, crisis intervention, family support, house operations, documentation, advocacy, and community resource navigation.

What you’ll do:

Resident Support & Advocacy

Apply a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients. 
Build positive, respectful, and professional relationships with residents. 
Conduct resident check-ins and wellness assessments. 
Provide emotional support, encouragement, coaching, and practical assistance. 
Support residents in identifying, developing, and achieving personal, family, and housing-related goals. 
Advocate for residents and assist them in navigating service systems. 
Support resident engagement in programming, community activities, and life-skills development. 
Facilitate resident meetings, workshops, groups, and recreational activities as required.

Intake, Orientation & Housing Stabilization

Conduct resident intakes, assessments, and orientations.

Support resident admissions, move-ins, room transfers, and move-outs. 
Assist residents in securing and maintaining housing. 
Support residents in completing applications, referrals, and service documentation. 
Connect residents with housing, employment, educational, legal, health, financial, and community resources. 
Assist residents in overcoming barriers to independence and stability. 
Support residents in navigating community systems and accessing available services.

Crisis Intervention, Safety & Risk Management

Respond appropriately to crises, emergencies, conflicts, and resident concerns. 
Utilize trauma-informed and de-escalation practices. 
Assist residents in developing and implementing safety plans. 
Conduct risk assessments and identify emerging concerns. 
Monitor resident wellbeing and building safety. 
Contact emergency services when required. 
Escalate significant concerns in accordance with organizational policies and procedures. 
Complete incident reporting and follow-up documentation.

Family & Child Support

Promote family wellbeing and healthy family functioning. 
Support women, children, and families residing in the program.

Collaborate with the Child & Youth Worker and Mental Health Counsellor as appropriate. 
Assist families in accessing parenting, child, youth, and family support services. 
Encourage participation in child and family programming and activities.

House Operations & Program Support

Contribute to the creation and maintenance of a safe, clean, and welcoming residential environment. 
Conduct routine health, safety, and security checks. 
Monitor common areas and shared spaces. 
Report maintenance, safety, and facility concerns. 
Assist with inventory management and distribution of supplies. 
Support donation management and organization. 
Assist with transportation coordination, appointments, and operational logistics as required. 
Support the day-to-day operations of the program and residence.

Documentation, Communication & Reporting

Maintain accurate and timely resident records. 
Complete shift notes, case notes, communication logs, and reports. 
Document resident interactions, referrals, progress, concerns, and follow-up actions. 
Complete incident reports and required program documentation. 
Participate in shift handovers and communication processes.

Ensure documentation is objective, professional, and completed within required timelines. 
Maintain confidentiality in accordance with organizational policies and legislation. 
Track and compile monthly KPI reports.

Team Collaboration & Professional Development

Participate in mandatory bi-weekly team meetings. 
Engage in ongoing training and professional development. 
Collaborate with fellow Support Workers, the Home Manager, Child & Youth Worker, Mental Health Counsellor, volunteers, and community partners. 
Contribute to a positive team culture and shared accountability model. 
Support continuity of care by ensuring effective communication across shifts.

What you’ll bring to the team:

Communication skills and active listening
Passion for uplifting and supporting women
Resilience
Positive Attitude
Reliability
Emotional Intelligence
Conflict resolution

Strong critical thinking skills

What we're looking for

Degree or Diploma in a related human/social service field such as Social work or Social service work OR Child and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
Social perception to work with individuals who have difficulty expressing their needs.
Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
Knowledge of crisis-intervention methodologies.
Ability to compromise, negotiate, and work well with others.
Current First Aid/CPR Certificate is an asset.
Access to a reliable vehicle is an asset.
Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.

Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide trauma-informed, resident-centered support to women and families, including advocacy, housing stabilization, crisis response, safety planning, and connections to community resources. Maintain a safe residential environment, complete accurate records and reports, support daily program operations, and collaborate with colleagues and community partners.

Requirements

Requires a degree or diploma in a related human or social services field, such as social work, social service work, or child and youth care, plus one year of recent related experience, or an equivalent combination of training, education, and experience. Candidates should have case management, assessment, intervention, documentation, advocacy, conflict resolution, de-escalation, and crisis-management skills; First Aid/CPR and access to a reliable vehicle are assets, and a satisfactory Vulnerable Sector Check is required.

Skills

Active Listening
Trauma-Informed Support
Resident Advocacy
Case Management
Assessment and Intervention
Crisis Intervention
De-Escalation
Conflict Resolution
Safety Planning
Housing Stabilization
Documentation and Reporting
Resource Navigation
Family Support
Communication
Critical Thinking
Emotional Intelligence

Visa sponsorship

Not detected in the job text

Keywords

Trauma-Informed Care
Survivor-Centered Support
Transitional Housing
Housing Stability
Resident Advocacy
Case Management
Resident Assessments
Crisis Intervention
De-Escalation
Non-Violent Crisis Management
Safety Planning
Risk Assessment
Conflict Resolution
Mediation
Intake and Orientation
Community Resource Navigation
Family Support
Child and Youth Support
Case Notes
Incident Reporting
Confidentiality
First Aid/CPR
Vulnerable Sector Check
Life-Skills Development
Program Operations

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Work requirements

Jobs in Canada