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Added 3 days ago
IC
Support Worker - Casual
ISLAND CRISIS CARE SOCIETY
Nanaimo, BC
- $27.53 to $31.57 CAD / hour
…serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one…
Added 3 days ago
TP
ACT Team Supervisor
The Pod Group
ON · Peel Region, Ontario
- Full-time
A growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region. They are a leading organization recognized in the community for its…
Added 3 days ago
NW
Community Counsellor
Native Womens Centre
Hamilton, ON
- Full-time
The Community Counsellor, under the direction of the Manager of IPV/GBV/VAW Programs and Services, will provide VAW Counselling to women residing in our services and programs as well as to…
Added 3 days ago
CS
Case Management Counsellor
Catholic Social Services Alberta
Red Deer, AB
- Full-time
Catholic Social Services is currently recruiting for a (37.5 hours/week) Case Management Counsellor in Red Deer to join our Immigration team that is fluent in Arabic language.
Added 5 days ago
NH
Transitional Support Worker - Relief
Nisa Helpline
Vancouver, BC
- Contract
…approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and…
Added 5 days ago
IC
Support Worker -RFT - HNP-09 (40 hours)
ISLAND CRISIS CARE SOCIETY
Nanaimo, BC
- $27.53 to $31.57 CAD / hour
- Full-time
…serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one…
Added 6 days ago
NF
Transitional Support Worker - Relief
Nisa Foundation
Vancouver, BC
- Up to $25.5 CAD / hour
- Contract
…approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and…
Added 6 days ago
TS
Day Camp Counsellor
The Salvation Army in Canada
Surrey, BC
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 6 days ago
TS
Day Camp Counsellor
The Salvation Army Canada and Bermuda Territory
Surrey, BC
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 6 days ago
TS
Counsellor I
The Salvation Army in Canada
Victoria, BC
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 6 days ago
TS
Counsellor I
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 6 days ago
IC
Support Worker -RFT - HNP-09 (40 hours)
Island Crisis Care Society
Nanaimo, BC
- $27.53 to $31.57 CAD / hour
- Full-time
…serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one…
Added 6 days ago
NF
Transitional Support Worker - Relief
Nisa Foundation
Canada
- Full-time
…approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and…
Added 8 days ago
YS
Bilingual Youth and Family Counsellor, Mental Health
Youth Services Bureau of Ottawa
Ottawa, ON
- Full-time
- Temporary
…provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and…
Added 9 days ago
TP
ACT Team Supervisor
The Pod Group
ON · Peel Region, Ontario
- $58,000 to $65,000 CAD / year
- Full-time
A growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region. They are a leading organization recognized in the community for its…
Added 10 days ago
UG
Recovery Coach, Men's Recovery (Permanent, Full-Time)
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
You will work in collaboration with the participant’s counsellor and/or other members of the Men’s Recovery team. Ideally, you have personal lived experience with recovery from substance…
Added 10 days ago
TS
Residential Counsellor
The Salvation Army in Canada
Hamilton, ON
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 10 days ago
TS
Residential Counsellor, Behaviour Specialist - Hwy 56 Location
The Salvation Army in Canada
Hamilton, ON
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 10 days ago
TS
Money Management Case Worker
The Salvation Army in Canada
Saskatoon, SK
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 11 days ago
ACT Team Supervisor
Our Place Peel
Mississauga, ON
Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth in the Peel…
Added 12 days ago
IC
Support Worker - RFT - OSH-06 (40 hours)
ISLAND CRISIS CARE SOCIETY
Parksville, BC
- $27.53 to $31.57 CAD / hour
- Full-time
…serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one…
Added 12 days ago
IC
Support Worker - RFT - OSH-06 (40 hours)
Island Crisis Care Society
Parksville, BC
- $27.53 to $31.57 CAD / hour
- Full-time
…serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one…
Added 12 days ago
F
Community Service Counsellor
FearIsNotLove
Calgary, AB
- Full-time
Join our Client Services Program as a Community Service Counsellor and make a meaningful impact in the lives of those we serve. We're currently looking for a compassionate and dedicated…
Added 15 days ago
TS
Residential Counsellor
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…
Added 15 days ago
TS
Residential Counsellor, Behaviour Specialist - Hwy 56 Location
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Full-time
…million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and…

Nisa Foundation

Transitional Support Worker - Relief

Vancouver, BC, Canada

Up to $25.5 CAD / hour · Contract

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Job details

Pay: Up to $25.5 CAD / hour
Job type: Contract
Posting language: English
Posted: Oct 19, 2026

Original job description

Transitional Support Worker - Relief - Job Description

Job Title:	Transitional Support Worker - Relief	Job Status:	One guaranteed shift per week + Availability for a mix of day and overnight shifts as required
Reposts to:	Regional Lead	Location:	Nisa Homes Vancouver

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency

The Transitional Support Worker - Relief provides trauma-informed, resident-centred support to women and families residing within the transitional housing program.

Support Workers are responsible for supporting residents in achieving housing stability, safety, independence, and overall wellbeing while contributing to a safe, supportive, and welcoming residential environment.

The role combines resident support, housing stabilization, crisis intervention, family support, house operations, documentation, advocacy, and community resource navigation.

What you’ll do:

Resident Support & Advocacy

Apply a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients. 
Build positive, respectful, and professional relationships with residents. 
Conduct resident check-ins and wellness assessments. 
Provide emotional support, encouragement, coaching, and practical assistance. 
Support residents in identifying, developing, and achieving personal, family, and housing-related goals. 
Advocate for residents and assist them in navigating service systems. 
Support resident engagement in programming, community activities, and life-skills development. 
Facilitate resident meetings, workshops, groups, and recreational activities as required.

Intake, Orientation & Housing Stabilization

Conduct resident intakes, assessments, and orientations.

Support resident admissions, move-ins, room transfers, and move-outs. 
Assist residents in securing and maintaining housing. 
Support residents in completing applications, referrals, and service documentation. 
Connect residents with housing, employment, educational, legal, health, financial, and community resources. 
Assist residents in overcoming barriers to independence and stability. 
Support residents in navigating community systems and accessing available services.

Crisis Intervention, Safety & Risk Management

Respond appropriately to crises, emergencies, conflicts, and resident concerns. 
Utilize trauma-informed and de-escalation practices. 
Assist residents in developing and implementing safety plans. 
Conduct risk assessments and identify emerging concerns. 
Monitor resident wellbeing and building safety. 
Contact emergency services when required. 
Escalate significant concerns in accordance with organizational policies and procedures. 
Complete incident reporting and follow-up documentation.

Family & Child Support

Promote family wellbeing and healthy family functioning. 
Support women, children, and families residing in the program.

Collaborate with the Child & Youth Worker and Mental Health Counsellor as appropriate. 
Assist families in accessing parenting, child, youth, and family support services. 
Encourage participation in child and family programming and activities.

House Operations & Program Support

Contribute to the creation and maintenance of a safe, clean, and welcoming residential environment. 
Conduct routine health, safety, and security checks. 
Monitor common areas and shared spaces. 
Report maintenance, safety, and facility concerns. 
Assist with inventory management and distribution of supplies. 
Support donation management and organization. 
Assist with transportation coordination, appointments, and operational logistics as required. 
Support the day-to-day operations of the program and residence.

Documentation, Communication & Reporting

Maintain accurate and timely resident records. 
Complete shift notes, case notes, communication logs, and reports. 
Document resident interactions, referrals, progress, concerns, and follow-up actions. 
Complete incident reports and required program documentation. 
Participate in shift handovers and communication processes.

Ensure documentation is objective, professional, and completed within required timelines. 
Maintain confidentiality in accordance with organizational policies and legislation. 
Track and compile monthly KPI reports.

Team Collaboration & Professional Development

Participate in mandatory bi-weekly team meetings. 
Engage in ongoing training and professional development. 
Collaborate with fellow Support Workers, the Home Manager, Child & Youth Worker, Mental Health Counsellor, volunteers, and community partners. 
Contribute to a positive team culture and shared accountability model. 
Support continuity of care by ensuring effective communication across shifts.

What you’ll bring to the team:

Communication skills and active listening
Passion for uplifting and supporting women
Resilience
Positive Attitude
Reliability
Emotional Intelligence
Conflict resolution

Strong critical thinking skills

What we're looking for

Degree or Diploma in a related human/social service field such as Social work or Social service work OR Child and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
Social perception to work with individuals who have difficulty expressing their needs.
Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
Knowledge of crisis-intervention methodologies.
Ability to compromise, negotiate, and work well with others.
Current First Aid/CPR Certificate is an asset.
Access to a reliable vehicle is an asset.
Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.

Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

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More about this job

Responsibilities

The Transitional Support Worker provides trauma-informed, resident-centered support to women and families in a transitional housing program. Responsibilities include crisis intervention, housing stabilization, advocacy, and maintaining a safe and welcoming residential environment.

Requirements

Candidates must possess a degree or diploma in a human or social service field, such as Social Work or Child and Youth Care, along with one year of recent related experience. Proficiency in case management, conflict resolution, and crisis intervention methodologies is required.

Skills

Trauma-informed care
Crisis intervention
Case management
Conflict resolution
Advocacy
De-escalation
Risk assessment
Emotional intelligence
Active listening
Documentation
Community resource navigation
Safety planning
Communication
Critical thinking
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Transitional housing
Social work
Child and youth care
Trauma-informed
Crisis intervention
Case management
Advocacy
De-escalation
Risk assessment
Safety planning
Vulnerable sector check
First aid
CPR
KPI reporting
Resident support
Community resources
Human services
Social services
Conflict resolution
Mediation

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