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Added 3 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 3 mins ago
HC
Assistant, Night Operations - Campus Services - RPT
Humber College
Toronto, ON
- Part-time
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new…
Added 3 mins ago
MS
Van Outreach Support Worker (0.4 Evenings, Term till March 31, 2027)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
Added 3 mins ago
S
Administration & Systems - Clerk Department Second Administration
Sobeys
St. John's, NL
- Full-time
Open availability - including early morning starts and occasional over night shifts
Added 4 mins ago
PD
C213 - Program Assistant - (Part Time)
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Part-time
Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information
Added 4 mins ago
S
Manager, Lifecycle Marketing
SAXX
Vancouver, BC
- Full-time
SAXX Underwear Co. is looking for a Manager, Lifecycle Marketing to join the team based at our Vancouver office location. This is your opportunity to be part of a globally growing brand in…
Added 4 mins ago
FH
Registered Nurse, Transition Line (Specialty Nursing) - Ridge Meadows - Emergency
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Join our team at Ridge Meadows Hospital in beautiful Maple Ridge, B.C. - where your work truly matters and your community feels like home.
Added 4 mins ago
FH
Registered Nurse, Rehabilitation - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Join our team at Ridge Meadows Hospital in beautiful Maple Ridge, B.C. - where your work truly matters and your community feels like home.
Added 4 mins ago
TT
Justice Worker
Tk̓emlúps te Secwépemc
Kamloops, BC
- Full-time
Liaise with Justice System and community agencies to include information workshops and cross-cultural training sessions with staff of government agencies and to provide training for…
Added 4 mins ago
L
Manager, Pattern Engineer - Men's
lululemon
Vancouver, BC
- Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 4 mins ago
UO
Senior Internal Auditor, University Audit Services
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Internal Audit, the Senior Internal Auditor plays a key role in delivering the University's risk-based internal audit program. The position is responsible for…
Added 4 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
LJ
#2026-CCM4-Clinical Case Manager
Life's Journey Inc.
Winnipeg, MB
- Full-time
The Clinical Case Manager provides leadership/supervision, coaching/guidance, support plans, feedback and coordination on staff performance and participant issues, and management/hypothesis…
Added 4 mins ago
MS
Van Outreach Support Worker (1.0 Days, Term Till March 31, 2027)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
Added 4 mins ago
GV
Events and Community Engagement Manager
Greater Vancouver Food Bank
Burnaby, BC
- Full-time
Events and Community Engagement Manager – We are growing our team!
Added 4 mins ago
Kinesiologist
Bayshore
Mississauga, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 4 mins ago
PM
Personal Lines Property and Casualty Underwriting Supervisor
Portage Mutual Insurance
AB · Hybrid - Edmonton
- Full-time
…a trusted national property and casualty insurer - we’re a community of passionate individuals dedicated to serving our policyholders since 1884. Owned by our policyholders, we proudly…
Added 19 mins ago
B-
Assistant Site Manager
BEST - For A Cleaner World
Sudbury, ON
- $52,000 to $55,000 CAD / year
- Full-time
Employee recognition and appreciation programs
Added 19 mins ago
NH
Home Manager - NH Calgary
Nisa Helpline
Calgary, AB
- Full-time
As Home Manager, you manage relationships with all stakeholders including clients, community partners, donors, staff, management, and senior leaders to champion the mission and vision of…
Added 19 mins ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- Full-time
…Saskatoon in Saskatchewan. All locations offer a different range of programs and services to serve our most vulnerable community…
Added 19 mins ago
BE
Manager, Community Engagement - 18-Month Term
BC Energy Regulator
Victoria, BC
- Full-time
The Manager, Community Engagement (Manager) leads community and stakeholder engagement initiatives involving parties affected by the energy industry. The Manager provides advice and…
Added 19 mins ago
CT
Coordinator, Women’s Services - Warming Spaces
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $32.24 to $39.6 CAD / hour
- Full-time
Professionally liaises with community partners regarding programs; providing information and updates
Added 19 mins ago
Assistant, Night Operations - Campus Services - RPT
Humber College
Toronto, ON
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new…
Added 19 mins ago
Assistant, Night Operations - Campus Services - FT Support
Humber College
Toronto, ON
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new…
Added 19 mins ago
UO
Systems Support/Data Analyst
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…training in over 75 Royal College and Family Medicine training programs. These programs span multiple training sites and are distributed to clinical academic campuses and affiliated…

Nisa Helpline

Home Manager - NH Calgary

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 3–5 years of progressively responsible experience in program operations, housing, shelter services, community services, or nonprofit leadership.
Posting language: English
Posted: Nov 13, 2026

Original job description

Home Manager Job Description

Job Title

Home Manager

Job Status

Full time (Mon - Fri)

Reports to

Regional Director - AB & BC Location

Nisa Homes Calgary (In person)

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency

What You’ll Do

As Home Manager, you manage relationships with all stakeholders including clients, community partners, donors, staff, management, and senior leaders to champion the mission and vision of Nisa Homes.

Team Management

Report directly to the Regional Director and work in close coordination on day-to-day operations.
Act as the primary point of contact for on-location team members, providing leadership and oversight to ensure effective service delivery and team coordination.
Manage day-to-day operations and team matters, including daily huddles and weekly case management meetings to review KPIs and strengthen team cohesion.
Provide direct supervision, coaching, and support to direct reports
Work with all stakeholders to develop trust, learn, and embed their knowledge into successful client transitions.
Monitor team performance and lead team-building initiatives.
Resolve conflicts and maintain a positive work culture.
Collaborate with Programs Specialist team for guidance on complex cases and program-related questions.
Escalate issues to the Regional Director when matters exceed authority, risk, or complexity thresholds.
Assist the HR department with recruitment, onboarding, training, and performance management.
Provide regular supervision, coaching, and professional development support to team members.

Program Delivery

Coordinate day-to-day casework ensuring timely follow-ups, documentation, and communication.
Organize in-house activities and support client needs in collaboration with relevant stakeholders.
Procure, supervise, and train volunteers and/or placement students.
Coordinate casework management with referrals and advocacy services.
Track monthly expenses and manage the annual budget while identifying opportunities to optimize resources and leverage funding.
Respond promptly to client, donor, and community inquiries.
Support implementation of program standards in collaboration with Regional Leadership and Programs Specialist team.
Ensure contractual obligations, program deliverables, and reporting requirements are met.
Monitor service quality, identify areas for improvement, and implement solutions that support effective program delivery.

Administrative & Reporting

Support financial tracking and KPI reporting, ensuring accurate data collection and timely updates.
Responsible for implementation of all contractual agreements and reporting requirements related to staff, volunteers, and funded initiatives.
Submit monthly financial, operational, outreach, and KPI reports within established deadlines.
Attend employment-related training and meetings on a regular basis.
Maintain accurate records, documentation, and files in accordance with organizational standards.

Community Partnerships, Outreach & Fund Development

Build and maintain strategic relationships with community organizations, service providers, faith institutions, government representatives, donors, sponsors, and referral partners.
Represent Nisa Homes and Nisa Foundation at community committees, stakeholder meetings, networking events, conferences, presentations, and public engagement opportunities.
Strengthen Nisa Foundation's visibility and presence throughout the Calgary region through strategic outreach, partnership development, and community engagement initiatives.
Oversee regional outreach activities and provide leadership and direction to the Regional Development Officer to ensure outreach, fundraising, and engagement objectives are achieved.
Lead the planning, coordination, and execution of community events, fundraising initiatives, awareness campaigns, donor cultivation events, information booths, open houses, and community engagement activities.
Support the development and implementation of regional fundraising strategies in collaboration with the Regional Director.
Identify opportunities for community partnerships, sponsorships, donor engagement, grants, and collaborative initiatives that advance organizational goals.
Support stewardship and relationship management of donors, sponsors, grantors, funders, volunteers, and other key stakeholders.
Represent the organization at evening and weekend events as required to support outreach, fundraising, and community engagement objectives.
Facilitate networking opportunities and collaborate with external partners on advocacy, research, partnership development, and service delivery initiatives.
Stay informed on issues affecting women and families, including abuse, violence, housing insecurity, and emerging community needs and trends.
Monitor outreach and fundraising activities and provide regular updates, reports, and recommendations to Regional Leadership.

Supplies, Inventory & Donation Management

Manage and maintain inventory of donations, groceries, and household items on an ongoing basis.
Coordinate with donors and ensure appropriateness of donations in a professional manner.
Organize, label, store, and inventory donated items on a weekly and monthly basis.

Facility Maintenance & Emergency Response

Coordinate emergency responses using established emergency management protocols.
Ensure the safe operation of the home on an ongoing basis.
Coordinate maintenance requests and liaise with external contractors as needed.
Maintain a list of service providers for maintenance work.
Serve as the primary escalation point for significant client, safety, property, and operational emergencies.
Be available to respond to after-hours emergencies involving clients, the home, or critical operational matters.
Ensure appropriate follow-up, documentation, communication, and corrective action following emergency situations.

Ad Hoc

Participate in additional meetings and undertake related responsibilities as reasonably assigned, including special projects, cross-departmental initiatives, and other tasks necessary to support the effective operation of the organization.

What You'll Bring to the Team

Communication skills and active listening.
Passion for uplifting and supporting women.
Respect for clients' values, beliefs, culture, and choices.
Relationship-building and stakeholder engagement skills.
Leadership and team development capabilities.
Resilience, flexibility, and adaptability.
Emotional intelligence and conflict-resolution skills.
Strong critical thinking and problem-solving skills.

What We're Looking For

Degree or diploma in a human services, social services, nonprofit, community development, or related field.
3–5 years of progressively responsible experience in program operations, housing, shelter services, community services, or nonprofit leadership.
Experience supervising staff, volunteers, and community partners.
Experience building and maintaining community partnerships and stakeholder relationships.
Experience supporting outreach initiatives, fundraising activities, donor relations, or community engagement efforts.
Experience collaborating with external agencies and community partners.
Experience managing budgets, contracts, and reporting requirements.
Access to a reliable vehicle is required.
Ability to attend occasional evening and weekend community events and respond to after-hours emergencies as needed.
Self-awareness and commitment to personal wellness.
Empathy and a client-centered approach with an understanding of abuse dynamics and power and control.
Knowledge of social issues affecting women and families.
Strong computer literacy, including Microsoft Office and database systems.

Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage the Calgary home’s daily operations, staff, casework, client services, budgets, reporting, and emergency response while ensuring program standards and contractual obligations are met. Build community partnerships and lead regional outreach, fundraising, donor engagement, and events in coordination with organizational leadership.

Requirements

Requires a degree or diploma in human services, social services, nonprofit work, community development, or a related field, plus 3–5 years of progressively responsible experience in program operations, housing, shelter, community services, or nonprofit leadership. Candidates should have staff and volunteer supervision, partnership-building, outreach or fundraising, budget and reporting experience, a reliable vehicle, strong computer literacy, and the ability to attend occasional evening and weekend events and respond to after-hours emergencies.

Skills

Team Leadership
Staff Supervision and Coaching
Program Operations
Case Management
Client-Centered Support
Community Partnership Development
Stakeholder Engagement
Fundraising and Donor Relations
Budget Management
Financial and KPI Reporting
Conflict Resolution
Emergency Response
Outreach and Event Coordination
Volunteer Management
Critical Thinking and Problem-Solving
Microsoft Office and Database Systems

Visa sponsorship

Not detected in the job text

Keywords

Transitional Shelter
Program Operations
Case Management
Client Advocacy
Staff Supervision
Volunteer Management
Community Partnerships
Stakeholder Engagement
Outreach
Fundraising
Donor Relations
Grant Funding
Budget Management
Contract Management
KPI Reporting
Financial Tracking
Program Standards
Service Quality
Emergency Management
Crisis Response
Inventory Management
Event Coordination
Microsoft Office
Database Systems
Women and Families
Housing Insecurity
Abuse and Violence

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Work requirements

Jobs in Canada