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Added 9 days ago
Job ID #32228: Housing Support Worker
City of Hamilton
Hamilton, ON
Full-time · Temporary
Reporting to the Supervisor and/or Program Manager, Housing Services Division, works directly with households experiencing homelessness or a housing crisis to provide enhanced assessment of…
Added 3 days ago
Housing Follow-Up Support Worker
Christie Ossington Neighborhood Centre
Toronto, ON
Up to $30.7 CAD / hour
This position is assigned to a housing program located at 1011 Lansdowne Avenue. Unlike some Follow-Up Housing Support Worker positions that operate on a community-based model, this role is…
Added 4 days ago
Housing Services Support Worker (Part-time, Permanent)
Main Street Project Inc.
Winnipeg, MB
Part-time
In accordance with Main Street Project’s mission, goals, policies and procedures, the Housing Support Worker functions as a member of a team in providing services designed to assist…
Added 1 month ago
Support Worker - Transitional Housing Evergreen
The Salvation Army in Canada
Vancouver, BC
Part-time
The Residential Casual Support Worker (On-Call) supports residents of Grace Mansion in their personal development, life skills, and overall well-being within a transitional housing…
Added 1 month ago
Housing Support Worker - Victoria
Pacifica Housing
Victoria, BC
Full-time
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community.…
Added 1 month ago
Emergency Housing Support Worker - Part Time
SOAR Community Services
Brantford, ON
$24.74 to $27.13 CAD / hour
Part-time
We’re Hiring: Full Time Emergency Housing Support Worker!
Added 18 days ago
Part Time Emergency Housing Support Worker
SOAR Community Services
Brantford, ON
Part-time
We are recruiting for a Part Time Emergency Housing Support Worker. This role is a vital part of our Housing program, supporting individuals in securing emergency accommodations, a warming…
Added 20 days ago
Transitional Housing Support Worker
Nisa Helpline
Vancouver, BC
Contract
Transitional Housing Support Worker Job Description
Added 17 days ago
Housing Support Worker - Victoria
Pacifica Housing
Victoria, BC
Other
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community.…
Added 18 days ago
Indigenous Cultural Support Worker – Supportive Housing
Connective
Vancouver, BC
This Cultural Support Worker will provide a proactive approach to bridging Indigenous residents and their culture by consulting with Indigenous residents to provide/connect them with a…
Added 24 days ago
Personal Support Worker (PSW) Rockland Supportive Housing- Part Time FTE 0.4, 3 months term
Carefor Health & Community Services
Rockland, ON
Part-time
The Personal/Home Support Worker provides personal support and homemaking services to individuals and families in the home within the framework of Carefor policies, procedures, standards…
Added 20 days ago
Transitional Housing Support Worker
Nisa Foundation
Vancouver, BC
Up to $26 CAD / hour
Contract
Transitional Housing Support Worker Job Description
Added 24 days ago
Housing Support Worker
Neighbours Community Homes
Canada
Full-time
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 24 days ago
Housing Support Worker
Neighbours Community Homes
Toronto, ON
Full-time
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 1 month ago
Housing Follow-Up Support Worker
Christie Ossington Neighbourhood Centre
Toronto, ON
$30.7 CAD / hour
Full-time
This position is assigned to a housing program located at 1011 Lansdowne Avenue. Unlike some Follow-Up Housing Support Worker positions that operate on a community-based model, this role is…
Added 11 days ago
Second Stage Housing Support Worker
NSDP
Smithers, BC
Part-time
Northern Society for Domestic Peace (NSDP) is seeking a compassionate and dependable Second Stage Housing Support Worker to join our On Her Way Second Stage Housing program. This position…
Added 1 month ago
Housing Follow-Up Support Worker
Christie Ossington Neighborhood Centre
Toronto, ON
Up to $30.7 CAD / hour
Full-time
This position is assigned to a housing program located at 1011 Lansdowne Avenue. Unlike some Follow-Up Housing Support Worker positions that operate on a community-based model, this role is…
Added 3 months ago
Community Housing Support Worker - Penticton
John Howard Society of Okanagan & Kootenay
Penticton, British Columbia
Full-time
As a Community Housing Support Worker, you’ll support individuals in our Community Living Services programs who live with neurodevelopmental disabilities and unique neurobehavioural needs.…
Added 1 month ago
Housing Support Worker
Ontario Native Women's Association
Thunder Bay, ON
Full-time
…and supports their traditional roles within our culture. The Housing worker provides advocacy and support in the areas of housing, maintaining existing housing and finding affordable…
Added 2 months ago
Housing Services Support Worker (Part-time, Permanent)
Main Street Project Inc.
Winnipeg, Manitoba
Part-time
In accordance with Main Street Project’s mission, goals, policies and procedures, the Housing Support Worker functions as a member of a team in providing services designed to assist…
Added 2 months ago
Housing Support Worker - Nikao
Pacifica Housing
Nanaimo, British Columbia
Full-time
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community.…
Added 3 months ago
Housing Support Worker - Uplands Walk
Pacifica Housing
Nanaimo, British Columbia
Full-time
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community.…
Added 1 month ago
Housing Support Worker (FT Contract)
Ontario Native Women's Association
Thunder Bay, ON
Full-time · Contract
…and supports their traditional roles within our culture. The Housing worker provides advocacy and support in the areas of housing, maintaining existing housing and finding affordable…
Added 2 months ago
Housing Support Worker
Neighbours Community Homes
Toronto, ON
Temporary
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 9 days ago
Transitional Housing Support Worker
Thunder Bay Indigenous Friendship Centre
Thunder Bay, ON
Full-time
The Transitional Housing Support Worker’s primary responsibility is to support urban Indigenous youth and young adults (ages 18-29) experiencing homelessness or at risk of insecure housing,…

Nisa Helpline

Transitional Housing Support Worker

Vancouver, BC, Canada

Job type: Contract
Apply by: Sep 30, 2026
Posting language: English
Posted: Aug 31, 2026

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Original job description

Transitional Housing Support Worker Job Description

Job Title: Support Worker Job Status: Relief Shifts (scheduled as needed)

Reposts to: Program Director Location: Nisa Homes Vancouver

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency

The Transitional Housing Support Worker provides trauma-informed, resident-centred support to women and families residing within the transitional housing program. 

Support Workers are responsible for supporting residents in achieving housing stability, safety, independence, and overall wellbeing while contributing to a safe, supportive, and welcoming residential environment. 

The role combines resident support, housing stabilization, crisis intervention, family support, house operations, documentation, advocacy, and community resource navigation.

What You’ll Do

Resident Support & Advocacy

Apply a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.  
Build positive, respectful, and professional relationships with residents.  
Conduct resident check-ins and wellness assessments. 
Provide emotional support, encouragement, coaching, and practical assistance. 
Support residents in identifying, developing, and achieving personal, family, and housing-related goals. 
Advocate for residents and assist them in navigating service systems. 
Support resident engagement in programming, community activities, and life-skills development. 
Facilitate resident meetings, workshops, groups, and recreational activities as required.

Intake, Orientation & Housing Stabilization 

Conduct resident intakes, assessments, and orientations. 
Support resident admissions, move-ins, room transfers, and move-outs. 
Assist residents in securing and maintaining housing. 
Support residents in completing applications, referrals, and service documentation. 
Connect residents with housing, employment, educational, legal, health, financial, and community resources. 
Assist residents in overcoming barriers to independence and stability. 
Support residents in navigating community systems and accessing available services.

Crisis Intervention, Safety & Risk Management

Respond appropriately to crises, emergencies, conflicts, and resident concerns. 
Utilize trauma-informed and de-escalation practices. 
Assist residents in developing and implementing safety plans. 
Conduct risk assessments and identify emerging concerns. 
Monitor resident wellbeing and building safety. 
Contact emergency services when required. 
Escalate significant concerns in accordance with organizational policies and procedures. 
Complete incident reporting and follow-up documentation.

Family & Child Support

Promote family wellbeing and healthy family functioning. 
Support women, children, and families residing in the program. 
Collaborate with the Child & Youth Worker and Mental Health Counsellor as appropriate. 
Assist families in accessing parenting, child, youth, and family support services. 
Encourage participation in child and family programming and activities.

House Operations & Program Support

Contribute to the creation and maintenance of a safe, clean, and welcoming residential environment. 
Conduct routine health, safety, and security checks. 
Monitor common areas and shared spaces. 
Report maintenance, safety, and facility concerns. 
Assist with inventory management and distribution of supplies. 
Support donation management and organization. 
Assist with transportation coordination, appointments, and operational logistics as required. 
Support the day-to-day operations of the program and residence.

Documentation, Communication & Reporting

Maintain accurate and timely resident records. 
Complete shift notes, case notes, communication logs, and reports. 
Document resident interactions, referrals, progress, concerns, and follow-up actions. 
Complete incident reports and required program documentation. 
Participate in shift handovers and communication processes. 
Ensure documentation is objective, professional, and completed within required timelines. 
Maintain confidentiality in accordance with organizational policies and legislation. 
Track and compile monthly KPI reports.

Team Collaboration & Professional Development

Participate in mandatory bi-weekly team meetings. 
Engage in ongoing training and professional development. 
Collaborate with fellow Support Workers, the Home Manager, Child & Youth Worker, Mental Health Counsellor, volunteers, and community partners. 
Contribute to a positive team culture and shared accountability model. 
Support continuity of care by ensuring effective communication across shifts.

What You’ll Bring To The Team

Communication skills and active listening
Passion for uplifting and supporting women
Resilience
Positive Attitude
Reliability
Emotional Intelligence
Conflict resolution
Strong critical thinking skills

What we're looking for

Degree or Diploma in a related human/social service field such as Social work or Social service work OR Child and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
Social perception to work with individuals who have difficulty expressing their needs.
Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
Knowledge of crisis-intervention methodologies.
Ability to compromise, negotiate, and work well with others.
Current First Aid/CPR Certificate is an asset.
Access to a reliable vehicle is an asset.
Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.

Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

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More about this job

Responsibilities

Provide trauma-informed support to women and families in transitional housing to help them achieve housing stability and independence. Manage resident intakes, crisis interventions, and daily house operations while maintaining detailed documentation.

Requirements

Requires a degree or diploma in social work, social service work, or child and youth care with one year of related experience. Must possess strong case management skills and provide a satisfactory Vulnerable Sector Check.

Skills

Trauma-Informed Care
Crisis Intervention
Case Management
De-escalation
Advocacy
Conflict Resolution
Resident Support
Housing Stabilization
Risk Assessment
Active Listening
Emotional Intelligence
Critical Thinking
Mediation
Non-violent Crisis Management
Communication
Resource Navigation

Visa sponsorship

Not detected in the job text

Keywords

Trauma-Informed
Survivor-Centered
Transitional Housing
Social Work
Case Notes
Vulnerable Sector Check
First Aid/CPR
KPI Reports
Housing Stability
Crisis Intervention
De-escalation
Non-profit
Social Services
Resident Advocacy
Mental Health Support

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