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Added 20 mins ago
NH
Transitional Housing Support Worker - FT
Nisa Helpline
Vancouver, BC
- Full-time
Reports to: Home Manager Location: Nisa Homes Vancouver (In Person)
Added 20 mins ago
TS
Assistant Store Manager
The Salvation Army in Canada
Calgary, AB
- Full-time
Handle customer concerns or complaints in a timely and courteous manner
Added 1 hour ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
Quality Assurance Supervisor
Ice River Sustainable Solutions
Feversham, ON
…manufacturing operations. Working closely with the Quality Assurance Manager and plant leadership, you will oversee day-to-day quality assurance activities, support regulatory compliance,…
Added 1 hour ago
SC
chef de quart - Store# 75082, 1950 WILFRID-HAMEL
Starbucks Coffee Company
Quebec, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
K
Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Respond immediately to any customer or staff concerns regarding supply replacement or cleanliness of the facilities.
Added 2 hours ago
Porter
Kandor
Abbotsford, BC
Respond immediately to any customer or staff concerns regarding supply replacement or cleanliness of the facilities.
Added 2 hours ago
S
Center Supervisor- FT- Windsor
Serco
Windsor, ON
- Full-time
To Be Successful In This Role, You Must Have
Added 3 hours ago
PG
Service Manager
Plan Group Inc.
Vaughan, ON
- Full-time
Manage service team fleet, including vehicle maintenance, repairs, replacements, and safety concerns.
Added 3 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
WC
(CAN) Manager, Business Operations eCommerce
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Manager, Business Operations eCommerce drives strategy, execution, and growth of omni-channel programs. Responsibilities include vendor management, operational…
Added 3 hours ago
T
Resident Manager
Townline
Victoria, BC
- Full-time
Reporting to the Property Manager, the Resident Manager is responsible for supporting the day-to-day operations of Townline’s Victoria residential portfolio and serving as a key point of…
Added 3 hours ago
WM
Office Manager
WellOne Medical Centre
Toronto, ON
- Full-time
Customer Service skills to provide a positive experience and handle inquiries and concerns effectively.
Added 3 hours ago
AA
Product Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Toronto, ON · Scarborough, ON
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 4 hours ago
WC
Senior Manager, Specialty Compliance and Ethics - Health Privacy
Walmart Canada
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 4 hours ago
Associate Manager, New Concepts (Product Development)
HelloFresh
Toronto, ON
This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week
Added 4 hours ago
CC
Assistant Store Manager
Canna Cabana
Ancaster, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Must have proficiency in Microsoft Office
Added 4 hours ago
CL
Resident Advisor
Campus Living Centres
Welland, ON
- Full-time
Must possess superior verbal communication skills · Must possess above average customer service skills
Added 4 hours ago
W
Senior Manager, Specialty Compliance and Ethics - Health Privacy
Walmart
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 4 hours ago
T
AJISS - Junior Systems Engineer
Thales
Victoria, BC
- Full-time
Generate, describe, and recommend solutions to customer concerns as part of the option analysis process.
Added 4 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
VS
Cook/Server (2026-10907)
Verve Senior Living
Toronto, ON
- Full-time
Must have a valid regional safe food handler’s certificate and alcohol serving certificate
Added 4 hours ago
AA
Product Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Cambridge, ON
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 4 hours ago
AA
Product Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Burnaby, BC
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 4 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
Identify business and model risks and raise concerns proactively.

Nisa Helpline

Transitional Housing Support Worker - FT

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Transitional Housing Support Worker - Job Description

Job Title: Transitional Housing Support Worker Job Status: Full Time

Shifts: 2:30-10:30 PM 5 days/week

Reports to: Home Manager Location: Nisa Homes Vancouver (In Person)

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency

The Transitional Housing Support Worker provides trauma-informed, resident-centred support to women and families residing within the transitional housing program. 

Support Workers are responsible for supporting residents in achieving housing stability, safety, independence, and overall wellbeing while contributing to a safe, supportive, and welcoming residential environment. 

The role combines resident support, housing stabilization, crisis intervention, family support, house operations, documentation, advocacy, and community resource navigation.

What You’ll Do

Resident Support & Advocacy

Apply a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.  
Build positive, respectful, and professional relationships with residents.  
Conduct resident check-ins and wellness assessments. 
Provide emotional support, encouragement, coaching, and practical assistance. 
Support residents in identifying, developing, and achieving personal, family, and housing-related goals. 
Advocate for residents and assist them in navigating service systems. 
Support resident engagement in programming, community activities, and life-skills development. 
Facilitate resident meetings, workshops, groups, and recreational activities as required.

Intake, Orientation & Housing Stabilization 

Conduct resident intakes, assessments, and orientations. 
Support resident admissions, move-ins, room transfers, and move-outs. 
Assist residents in securing and maintaining housing. 
Support residents in completing applications, referrals, and service documentation. 
Connect residents with housing, employment, educational, legal, health, financial, and community resources. 
Assist residents in overcoming barriers to independence and stability. 
Support residents in navigating community systems and accessing available services.

Crisis Intervention, Safety & Risk Management

Respond appropriately to crises, emergencies, conflicts, and resident concerns. 
Utilize trauma-informed and de-escalation practices. 
Assist residents in developing and implementing safety plans. 
Conduct risk assessments and identify emerging concerns. 
Monitor resident wellbeing and building safety. 
Contact emergency services when required. 
Escalate significant concerns in accordance with organizational policies and procedures. 
Complete incident reporting and follow-up documentation.

Family & Child Support

Promote family wellbeing and healthy family functioning. 
Support women, children, and families residing in the program. 
Collaborate with the Child & Youth Worker and Mental Health Counsellor as appropriate. 
Assist families in accessing parenting, child, youth, and family support services. 
Encourage participation in child and family programming and activities.

House Operations & Program Support

Contribute to the creation and maintenance of a safe, clean, and welcoming residential environment. 
Conduct routine health, safety, and security checks. 
Monitor common areas and shared spaces. 
Report maintenance, safety, and facility concerns. 
Assist with inventory management and distribution of supplies. 
Support donation management and organization. 
Assist with transportation coordination, appointments, and operational logistics as required. 
Support the day-to-day operations of the program and residence.

Documentation, Communication & Reporting

Maintain accurate and timely resident records. 
Complete shift notes, case notes, communication logs, and reports. 
Document resident interactions, referrals, progress, concerns, and follow-up actions. 
Complete incident reports and required program documentation. 
Participate in shift handovers and communication processes. 
Ensure documentation is objective, professional, and completed within required timelines. 
Maintain confidentiality in accordance with organizational policies and legislation. 
Track and compile monthly KPI reports.

Team Collaboration & Professional Development

Participate in mandatory bi-weekly team meetings. 
Engage in ongoing training and professional development. 
Collaborate with fellow Support Workers, the Home Manager, Child & Youth Worker, Mental Health Counsellor, volunteers, and community partners. 
Contribute to a positive team culture and shared accountability model. 
Support continuity of care by ensuring effective communication across shifts.

What You’ll Bring To The Team

Communication skills and active listening
Passion for uplifting and supporting women
Resilience
Positive Attitude
Reliability
Emotional Intelligence
Conflict resolution
Strong critical thinking skills

What we're looking for

Degree or Diploma in a related human/social service field such as Social work or Social service work OR Child and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
Social perception to work with individuals who have difficulty expressing their needs.
Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
Knowledge of crisis-intervention methodologies.
Ability to compromise, negotiate, and work well with others.
Current First Aid/CPR Certificate is an asset.
Access to a reliable vehicle is an asset.
Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.

Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide trauma-informed, resident-centred support to women and families, including advocacy, housing stabilization, crisis response, safety planning, and connections to community resources. Maintain a safe residential environment, complete accurate records and reports, support daily program operations, and collaborate with the team and community partners.

Requirements

A degree or diploma in a related human or social services field, such as social work or child and youth care, plus one year of recent related experience is required, or an equivalent combination of training, education, and experience. Candidates should have case management, assessment, intervention, documentation, advocacy, conflict resolution, de-escalation, and crisis-intervention knowledge; First Aid/CPR and access to a reliable vehicle are assets, and a satisfactory Vulnerable Sector Check is required.

Skills

Active Listening
Trauma-Informed Support
Case Management
Assessment and Intervention
Advocacy
Crisis Intervention
De-Escalation
Conflict Resolution
Safety Planning
Documentation
Communication
Emotional Intelligence
Critical Thinking
Resource Navigation
Family Support
Risk Assessment

Visa sponsorship

Not detected in the job text

Keywords

Transitional Housing
Social Services
Trauma-Informed Care
Survivor-Centred Support
Resident Support
Housing Stabilization
Case Management
Intake and Assessment
Crisis Intervention
De-Escalation
Non-Violent Crisis Management
Safety Planning
Risk Assessment
Advocacy
Community Resource Navigation
Family Support
Child and Youth Support
Conflict Resolution
Mediation
Documentation
Incident Reporting
Confidentiality
First Aid
CPR
Vulnerable Sector Check
Life Skills Development
Resident-Centred Care
Housing Applications
Program Operations

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Work requirements

Jobs in Canada