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Added 8 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Nisku, AB
- Full-time
The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as well as providing after sales support to new and existing customers.
Added 8 mins ago
PG
Manager, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted,…
Added 8 mins ago
SG
Mining Engineering Co-op
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting directly to the Technical Services Manager, the Mining Engineering Co-op Student is responsible for assisting Skeena’s Technical Services team by contributing to day-to-day…
Added 8 mins ago
F
Billing Coordinator (Contract Employment)
Fasken
AB · Calgary, AB
- Full-time
Law firm or professional services experience would be considered an asset.
Added 8 mins ago
VE
Proposal Procurement Lead (North America)
Veolia Environnement SA
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 8 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 8 mins ago
UH
Personal Support Worker - Cardiovascular Surgery & Cardiac Short Stay
University Health Network
Toronto, ON
- Contract
Added 8 mins ago
UH
Ward Clerk
University Health Network
Toronto, ON
- Part-time
Added 8 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Oakville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
RF
Compositing Supervisor
Rodeo FX
Montreal, QC
- Full-time
…Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and…
Added 8 mins ago
W
(CAN) Customer Service Manager (Part Time)
Walmart
London, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 8 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Trois-Rivières, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 8 mins ago
A
Director, Energy Advisory
AECOM
Calgary, AB
- Full-time
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 8 mins ago
SC
Installer
STERIS Canada Sales ULC (Canada Sales)
Halifax, NS
- Full-time
In this field-based role, you will work under the direction of the Installation Project Manager to deliver complete equipment installations from delivery through final commissioning.…
Added 8 mins ago
E
Purchasing Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
…heavy civil contractor. PME offers a comprehensive range of services, such as Earthworks and Undergrounds, Pipeline, and Railways, and is committed to upholding EllisDon's values of…
Added 8 mins ago
CI
Senior Analyst, Procurement
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Working closely with the Manager and Associate, Procurement, you will enhance visibility into enterprise vendor relationships, support vendor performance management and translate complex…
Added 8 mins ago
S
Director, Compliance
Sagard
Toronto, ON · Montreal, QC
- Full-time
have excellent judgment, developed from experience in-house at a global multi-strategy alternative asset manager and/or at a top-tier law firm;
Added 8 mins ago
B
QA Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
·Experience in banking, financial services, or fintech environments preferred.
Added 8 mins ago
D
Cleaning Supervisor
Dexterra
Halifax, NS
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…
Added 8 mins ago
TH
Caissier(ère) (temps plein)
The Home Depot
Canada
- Full-time
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Added 23 mins ago
BG
Représentant·e pièces et service | Heavy Equipment Parts & Service Advisor (CSA)
Brandt Group of Companies
Laval, QC
- Full-time
Le·la représentant·e pièces et service est responsable de promouvoir et de vendre des pièces et des services, ainsi que de fournir un soutien après-vente aux clients nouveaux et actuels.
Added 23 mins ago
BG
Représentant·e des ventes- Produits souterrains et entretien des arbres | Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Laval, QC
- Full-time
Collaborer avec le comptoir de service, les services des pièces et du financement pour offrir des solutions intégrées qui répondent efficacement et effectivement aux besoins des clients.
Added 23 mins ago
BG
Représentant·e des ventes - Produits souterrains et entretien des arbres | Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Brossard, QC
- Full-time
Collaborer avec le comptoir de service, les services des pièces et du financement pour offrir des solutions intégrées qui répondent efficacement et effectivement aux besoins des clients.
Added 23 mins ago
D
Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 23 mins ago
TU
Community-Engaged Research and Partnerships Specialist
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This position reports to the CMS Senior Manager and works closely with the CMS Co-Directors and Faculty Community Liaison. This position requires collaboration with a wide range of partners…

Nisa Helpline

Transitional Support Worker - FT

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Transitional Support Worker - Relief - Job Description

Job Title: Transitional Support Worker Job Status: Full Time

Shifts: 2:30-10:30 PM 5 days/week

Reposts to: Home Manager Location: Nisa Homes Vancouver (In Person)

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency

The Transitional Support Worker provides trauma-informed, resident-centred support to women and families residing within the transitional housing program. 

Support Workers are responsible for supporting residents in achieving housing stability, safety, independence, and overall wellbeing while contributing to a safe, supportive, and welcoming residential environment. 

The role combines resident support, housing stabilization, crisis intervention, family support, house operations, documentation, advocacy, and community resource navigation.

What You’ll Do

Resident Support & Advocacy

Apply a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.  
Build positive, respectful, and professional relationships with residents.  
Conduct resident check-ins and wellness assessments. 
Provide emotional support, encouragement, coaching, and practical assistance. 
Support residents in identifying, developing, and achieving personal, family, and housing-related goals. 
Advocate for residents and assist them in navigating service systems. 
Support resident engagement in programming, community activities, and life-skills development. 
Facilitate resident meetings, workshops, groups, and recreational activities as required.

Intake, Orientation & Housing Stabilization 

Conduct resident intakes, assessments, and orientations. 
Support resident admissions, move-ins, room transfers, and move-outs. 
Assist residents in securing and maintaining housing. 
Support residents in completing applications, referrals, and service documentation. 
Connect residents with housing, employment, educational, legal, health, financial, and community resources. 
Assist residents in overcoming barriers to independence and stability. 
Support residents in navigating community systems and accessing available services.

Crisis Intervention, Safety & Risk Management

Respond appropriately to crises, emergencies, conflicts, and resident concerns. 
Utilize trauma-informed and de-escalation practices. 
Assist residents in developing and implementing safety plans. 
Conduct risk assessments and identify emerging concerns. 
Monitor resident wellbeing and building safety. 
Contact emergency services when required. 
Escalate significant concerns in accordance with organizational policies and procedures. 
Complete incident reporting and follow-up documentation.

Family & Child Support

Promote family wellbeing and healthy family functioning. 
Support women, children, and families residing in the program. 
Collaborate with the Child & Youth Worker and Mental Health Counsellor as appropriate. 
Assist families in accessing parenting, child, youth, and family support services. 
Encourage participation in child and family programming and activities.

House Operations & Program Support

Contribute to the creation and maintenance of a safe, clean, and welcoming residential environment. 
Conduct routine health, safety, and security checks. 
Monitor common areas and shared spaces. 
Report maintenance, safety, and facility concerns. 
Assist with inventory management and distribution of supplies. 
Support donation management and organization. 
Assist with transportation coordination, appointments, and operational logistics as required. 
Support the day-to-day operations of the program and residence.

Documentation, Communication & Reporting

Maintain accurate and timely resident records. 
Complete shift notes, case notes, communication logs, and reports. 
Document resident interactions, referrals, progress, concerns, and follow-up actions. 
Complete incident reports and required program documentation. 
Participate in shift handovers and communication processes. 
Ensure documentation is objective, professional, and completed within required timelines. 
Maintain confidentiality in accordance with organizational policies and legislation. 
Track and compile monthly KPI reports.

Team Collaboration & Professional Development

Participate in mandatory bi-weekly team meetings. 
Engage in ongoing training and professional development. 
Collaborate with fellow Support Workers, the Home Manager, Child & Youth Worker, Mental Health Counsellor, volunteers, and community partners. 
Contribute to a positive team culture and shared accountability model. 
Support continuity of care by ensuring effective communication across shifts.

What You’ll Bring To The Team

Communication skills and active listening
Passion for uplifting and supporting women
Resilience
Positive Attitude
Reliability
Emotional Intelligence
Conflict resolution
Strong critical thinking skills

What we're looking for

Degree or Diploma in a related human/social service field such as Social work or Social service work OR Child and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
Social perception to work with individuals who have difficulty expressing their needs.
Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
Knowledge of crisis-intervention methodologies.
Ability to compromise, negotiate, and work well with others.
Current First Aid/CPR Certificate is an asset.
Access to a reliable vehicle is an asset.
Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.

Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Apply About employer

More about this job

Responsibilities

Provide trauma-informed, resident-centred support to women and families, including advocacy, housing stabilization, crisis response, safety planning, and connections to community resources. Maintain a safe residential environment, complete accurate records and reports, support daily program operations, and collaborate with the team.

Requirements

A degree or diploma in a related human or social services field, such as social work or child and youth care, plus one year of recent related experience is required, or an equivalent combination of training, education, and experience. Candidates should have case management, assessment, intervention, documentation, advocacy, conflict resolution, de-escalation, and crisis-intervention knowledge; First Aid/CPR and access to a reliable vehicle are assets, and a satisfactory Vulnerable Sector Check is required.

Skills

Active Listening
Resident Support
Case Management
Assessment
Crisis Intervention
De-escalation
Conflict Resolution
Advocacy
Safety Planning
Documentation
Housing Stabilization
Emotional Support
Family Support
Resource Navigation
Communication
Critical Thinking

Visa sponsorship

Not detected in the job text

Keywords

Trauma-Informed Care
Survivor-Centred Support
Transitional Housing
Housing Stabilization
Case Management
Resident Intake
Wellness Assessments
Crisis Intervention
De-escalation
Non-Violent Crisis Management
Safety Planning
Risk Assessment
Advocacy
Conflict Resolution
Mediation
Community Resource Navigation
Family Support
Child and Youth Support
Case Notes
Incident Reporting
Confidentiality
KPI Reporting
First Aid
CPR
Vulnerable Sector Check

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