Guest services agent - hotel
- 2131 Lake Placid Road, Whistler, BC, V8E 0B2, Canada
On-site
From $22 CAD / hour · Full-time
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Job details
- Pay
- From $22 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 32 to 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location 2131 Lake Placid RoadWhistler, BCV8E 0B2
- Work location On site
- Salary$22.00HOUR hourly / 32 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3625259
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Personal suitability
- Client focus
Benefits
Health benefits
- Dental plan
- Health care plan
Other benefits
- Other benefits
- Parking available
- Wellness program