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Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
BC · Scotch Creek, BC
- Full-time
…Assistants, a Primary Care Supervisor, a Clinical Counsellor, and an Executive Director who manages the overall operations of the health center. Our team also consists of regular locum…
Added 1 hour ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
Reporting to the Executive Medical Director, BC Cancer Kelowna, the Department Head works closely with provincial program leadership, Medical Affairs, Interior Health, operational leaders,…
Added 2 hours ago
LK
Interim Director, Human Resources
LHH Knightsbridge
Calgary, AB
- Contract
…candidate is selected. Working closely with the CHRO, the interim executive will be involved with all aspects of HR, including strategy, talent acquisition, employee engagement, performance…
Added 5 hours ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
…Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience, we’ve come a long way from our first customer in 2011, but…
Added 7 hours ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
As Co-Founder & CRO, you will own the commercial journey from first conversation through acquisition, retention, and expansion.
Added 7 hours ago
JH
Director, Total Rewards
JUST HR
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…wide range of programs, including broad-based compensation, executive compensation, short- and long-term incentive plans, employee benefits, wellness initiatives, and strategic programs…
Added 8 hours ago
CI
Client Transaction Specialist
Colliers International
Toronto, ON
- Full-time
…Best Workplaces in Canada, Best Workplaces with Most Trusted Executive Teams, among…
Added 9 hours ago
HH
Human Resources Manager
Highbridge Human Capital
Brantford, ON
- $90,000 to $120,000 CAD / year
- Full-time
Advise the Executive Team and management on workforce planning, organizational development and complex HR matters
Added 9 hours ago
HH
Human Resources Manager
Highbridge Human Capital
Brantford, ON
- $90,000 to $120,000 CAD / year
- Full-time
Advise the Executive Team and management on workforce planning, organizational development and complex HR matters.
Added 9 hours ago
R
Executive Producer, CBC, Personal Finance Business News, Toronto (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
…Canadians are faced with a myriad of complex economic realities. As Executive Producer, you’ll be overseeing an editorial team that goes beyond the facts to help Canadians understand how…
Added 9 hours ago
RI
Senior Marketing Manager
Rentokil Initial
Milton, ON
- $100,000 to $130,000 CAD / year
- Full-time
Present marketing reviews, investment cases, and strategic recommendations to executive and board stakeholders.
Added 9 hours ago
C
IT Delivery Manager
Cognizant
Mississauga, ON
- Full-time
Support contract renewals and retention efforts through proactive relationship management and delivery excellence.
Added 10 hours ago
NS
Customer Account Executive II (Hybrid)
Nitro Software
Toronto, ON
- Full-time
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You…
Added 10 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
Build and maintain financial models that link GTM drivers (pipeline, conversion, retention, expansion) to financial outcomes.
Added 10 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
Build and maintain financial models that link GTM drivers (pipeline, conversion, retention, expansion) to financial outcomes.
Added 10 hours ago
BC
Automotive Performance Coach
Better Car People
Toronto, ON
- Full-time
Work closely with dealership management and staff, including executive-level managers, department heads, sales staff, and Business Development Center (BDC) teams.
Added 11 hours ago
AG
Account Executive
AURUM Group of Companies
Toronto, ON
- Full-time
Reporting to the Director of Sales, the Account Executive creates long-term, trusting relationships with our customers with the goal of developing new business from existing clients and…
Added 11 hours ago
Governance Officer, Council Operations
University of Saskatchewan
Saskatoon, SK
The Governance Office is a key link between the executive leadership and governing bodies of the university. Our mission is to enact, to uphold, and to lead good governance in all its…
Added 11 hours ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
Measure Success & Optimize Programs: Track key hiring, retention, engagement, and performance metrics to improve program effectiveness and drive continuous innovation.
Added 11 hours ago
ML
IT Security Consultant
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Maintain project status, security risk and control-effectiveness reporting, vulnerability trends, and concise executive-ready summaries.
Added 11 hours ago
Customer Account Executive II
Nitro
Toronto, ON
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You…
Added 12 hours ago
C
Senior Specialist, Executive Appointment Process
CIBC
Toronto, ON
- Full-time
Process coordination - Support the Executive Appointment Process by preparing standard materials, coordinating routine process steps, and following up on required inputs, documentation and…
Added 12 hours ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
Executive & Board-Level Narrative Ownership: Own the preparation of ELT and Board/Technology Committee-ready materials - portfolio checkpoints, anticipated-Q&A briefs, and strategic…
Added 12 hours ago
NC
Executive Coordinator (PFT) (NU 39.26)
Norfolk County
ON · Simcoe, Ontario
- Full-time
As the Executive Coordinator, you’ll provide senior-level support to the Chief Administrative Officer and Senior Leadership Team, coordinating key administrative and organizational…
Added 12 hours ago
UC
Human Resources Generalist
United Chargers Inc.
Richmond Hill, ON
- Full-time
Drive retention initiatives specifically designed to reduce turnover in manual assembly and production roles.

Nitro Software

Customer Account Executive II (Hybrid)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 2+ years of quota carrying sales experience (retention/expansion)
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

One team, One mission Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
Own it We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Accountable to our customers We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
Excellence in execution Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.
Be bold, fail fast, learn faster We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:

We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You will be responsible for executing sales strategy, effectively engaging existing customers, identifying their needs, and selling appropriate Nitro solutions to meet those needs. You will be dedicated to making our customers successful and seeking out opportunities for revenue growth. This role represents a significant opportunity for an experienced SaaS Sales Professional to join a rapidly expanding global sales organization.

Your Impact:

You will leverage our value proposition to position Nitro’s customers at the forefront of digital transformation.

Develop strong understanding of customers and serve as a trusted advisor
Drive existing customer relationships and ensure customers are achieving full potential of their current investment (leverage customer relationships to expand the usage of Nitro within new teams and departments)
Drive the business forward by expanding revenue within current customer base, by prospecting and building pipeline while building strong personal relationships with existing customers
Develop and execute on a strategic plan for the territory and create reliable forecast
Embrace a growth mindset and inspire those around you to perform at a higher level while effectively leveraging resources
Work to develop and circulate the set of best practices that will be the foundation of this growing team
Partner cross-functionally within Nitro (and with channel partners, as required) to gather data, drive product adoption, and ensure customers leverage the solution to achieve full business value
Listen to the needs of the market and share with product and marketing teams

What We Are Looking For:

2+ years of quota carrying sales experience (retention/expansion)
Experience with SaaS sales and Salesforce.com platform
Experience carrying a revenue/bookings target with the ability to develop compelling strategies that deliver results
Excellent communication, negotiation, and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of customer needs
Ability to include multiple partners and members of the company management team to position company products against direct and indirect competitors
A team player
Creative Mindset
Fluent English (French and/or Spanish are a bonus)

Why Nitro?

Along With Our Regular Benefits And Programs (including Health, Dental, Vision, And Retirement As Standard), We Are Also Very Proud To Offer a Few Additional Initiatives To Future Nitronauts:

Flex Time Off

Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.

Hybrid Work

Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits:

Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

Expected Salary Range:

Circa 115k - 120k CAD OTE (60/40 split)

AI Disclosure:

Artificial intelligence is not used in Nitro’s recruitment process to screen CVs, assess candidates, or make selection decisions.

Real Vacancy:

This role is a current, active vacancy.

By submitting your application, you acknowledge that Nitro will process your personal data in accordance with our Privacy Policy.

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More about this job

Responsibilities

Manage and expand relationships with existing mid-market customers, acting as a trusted advisor and identifying opportunities to grow revenue and product adoption. Develop territory strategies and forecasts, build pipeline, collaborate with internal teams and channel partners, and share customer and market insights with product and marketing teams.

Requirements

Requires at least two years of quota-carrying sales experience, preferably in SaaS retention and expansion, along with experience using Salesforce and managing revenue or bookings targets. Candidates should demonstrate strong communication, negotiation, forecasting, opportunity assessment, and deal-closing skills; English fluency is required, while French or Spanish is a bonus.

Skills

SaaS Sales
Customer Retention
Account Expansion
Salesforce
Revenue Growth
Pipeline Development
Territory Planning
Sales Forecasting
Negotiation
Business Development
Product Adoption
Cross-Functional Collaboration
Strategic Planning
Communication

Benefits

Health Insurance
Dental Coverage
Vision Coverage
Wellness Perks
Pension Matching
401(k) Matching
Flexible Time Off

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Digital Document Workflows
PDF
Electronic Signatures
Identity Verification
Analytics
Customer Success
Change Management
Mid-Market Sales
Customer Retention
Account Expansion
Salesforce
Revenue Targets
Bookings Targets
Pipeline Development
Territory Planning
Sales Forecasting
Strategic Planning
Business Development
Product Adoption
Channel Partners
Digital Transformation
Cross-Functional Collaboration
Negotiation

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