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Added 9 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 9 mins ago
MI
Associate Project Manager and Consultant
Micronetbd Inc
Toronto, ON
- Full-time
No Filevine experience? No problem. We train you and get you certified through Filevine University: Filevine core concepts, Lead Docket, Vinesign and API basics. You will also learn…
Added 9 mins ago
Retail Experience Lead
Fire & Flower Inc.
Burlington, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 9 mins ago
Guest Experience Agent
Scandinave Spa
Whistler, BC
Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations,…
Added 9 mins ago
Chef d’Équipe- Vente au Détail
Roots
Quebec, QC
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 9 mins ago
Junk Removal Specialist
1-800-GOT-JUNK?
Victoria, BC
Previous experience in general labour, customer service, sales, or driving is a bonus - but not required
Added 9 mins ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
- Gain real-world sales, negotiation, and customer experience skills
Added 24 mins ago
Director, Offensive Security
Varicent
Toronto, ON
Shape the Future: Lead in redefining revenue optimization.
Added 24 mins ago
NF
Pharmacist - New Store - Chilliwack
Nature's Fare Markets
Chilliwack, BC
- Part-time
We are seeking a person that can provide an outstanding customer experience and assist our community in taking control of their health.
Added 38 mins ago
Senior Strategist, Enterprise
BrainStation
Toronto, ON
Develop and present our advisory point of view on digital and AI innovation, including how AI is changing products, customer experience, and competitive dynamics within a client's industry
Added 38 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
Lead our advisory work on digital and AI innovation within a client's industry, and shape how executive teams think about the opportunities and risks AI creates for their products and…
Added 38 mins ago
Account Executive, Enterprise
BrainStation
Toronto, ON
Develop and present our advisory point of view on digital and AI innovation, including how AI is changing products, customer experience, and competitive dynamics within a client's industry
Added 38 mins ago
General Labourer
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…receives verbal and written instructions from a supervisor or lead designate, and work is monitored or checked in progress and upon completion to ensure that instructions are properly…
Added 38 mins ago
General Labourer
Regional Municipality of Wood Buffalo
Anzac, AB
…receives verbal and written instructions from a supervisor or lead designate, and work is monitored or checked in progress and upon completion to ensure that instructions are properly…
Added 38 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Kirkland, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 39 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 39 mins ago
TC
Assistant Store Manager Winners - Thunder Bay
TJX Canada – Winners, Marshalls, HomeSense
Thunder Bay, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 39 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Pickering, ON
- $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 39 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 39 mins ago
SS
Client Service and Operations Specialist - Security Services
Securiguard Services Ltd.
Ottawa, ON
- Full-time
…security and safety solutions are complemented by exceptional customer service. We are dedicated to supporting our employees, our community, and our…
Added 39 mins ago
U
Seasonal Delivery Helper - Winnipeg Spin
UPS
Winnipeg, MB
- Full-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 53 mins ago
Retail Operations Associate Maje, Royalmount, Montreal
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
…operations, which are critical to delivering an exceptional customer experience on the sales floor. Your strong attention to detail, organizational skills, and ability to solve problems…
Added 53 mins ago
Senior AI Applied Value Architect
Celonis
Canada
…supporting customers in North America, by contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VEs, you will…
Added 53 mins ago
Applied AI Value Architect
Celonis
Canada
…supporting customers in North America, by contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VEs, you will…
Added 53 mins ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Actively keep customer needs in mind and leverage input from product stakeholders to determine the right technical solutions to deliver customer value quickly.

Nitro

Customer Account Executive II

Toronto, ON, Canada

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Job details

Experience: 2+ years of quota carrying sales experience (retention/expansion)
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

One team, One mission
Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
Own it
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Accountable to our customers
We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.
Be bold, fail fast, learn faster
We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You will be responsible for executing sales strategy, effectively engaging existing customers, identifying their needs, and selling appropriate Nitro solutions to meet those needs. You will be dedicated to making our customers successful and seeking out opportunities for revenue growth. This role represents a significant opportunity for an experienced SaaS Sales Professional to join a rapidly expanding global sales organization.
Your impact:
You will leverage our value proposition to position Nitro’s customers at the forefront of digital transformation.

Develop strong understanding of customers and serve as a trusted advisor
Drive existing customer relationships and ensure customers are achieving full potential of their current investment (leverage customer relationships to expand the usage of Nitro within new teams and departments)
Drive the business forward by expanding revenue within current customer base, by prospecting and building pipeline while building strong personal relationships with existing customers
Develop and execute on a strategic plan for the territory and create reliable forecast
Embrace a growth mindset and inspire those around you to perform at a higher level while effectively leveraging resources
Work to develop and circulate the set of best practices that will be the foundation of this growing team
Partner cross-functionally within Nitro (and with channel partners, as required) to gather data, drive product adoption, and ensure customers leverage the solution to achieve full business value
Listen to the needs of the market and share with product and marketing teams

What we are looking for:

2+ years of quota carrying sales experience (retention/expansion)
Experience with SaaS sales and Salesforce.com platform
Experience carrying a revenue/bookings target with the ability to develop compelling strategies that deliver results
Excellent communication, negotiation, and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of customer needs
Ability to include multiple partners and members of the company management team to position company products against direct and indirect competitors
A team player
Creative Mindset
Fluent English (French and/or Spanish are a bonus)

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:

Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.

Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

Expected Salary Range:
Circa 115k - 120k CAD OTE (60/40 split)
AI disclosure:
Artificial intelligence is not used in Nitro’s recruitment process to screen CVs, assess candidates, or make selection decisions.
Real vacancy:
This role is a current, active vacancy.

By submitting your application, you acknowledge that Nitro will process your personal data in accordance with our Privacy Policy.

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More about this job

Responsibilities

The Customer Account Executive will manage existing mid-market accounts to drive revenue growth, retention, and expansion through strategic engagement. They will act as a trusted advisor to customers, ensuring full product adoption and identifying new opportunities for solution integration.

Requirements

Candidates must have at least 2 years of quota-carrying sales experience, specifically within a SaaS environment. Proficiency with Salesforce.com and strong skills in forecasting, negotiation, and strategic territory planning are required.

Skills

SaaS sales
Salesforce.com
Account management
Revenue growth
Strategic planning
Forecasting
Negotiation
Communication
Customer success
Pipeline management
Relationship building
Digital transformation
Business development
Market analysis
Cross-functional collaboration

Benefits

Health insurance
Dental coverage
Vision coverage
Retirement plan
Pension/401k matching
Flex time off
Wellness perks

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Salesforce
Customer Success
Account Management
Revenue Growth
Digital Transformation
PDF
eSigning
Identity Verification
Analytics
Strategic Planning
Forecasting
Negotiation
Pipeline Management
Business Development
Retention
Expansion
Hybrid Work
Mid-Market
Channel Partners
Product Adoption
Growth Mindset
Sales Strategy
Customer Relationships
Evangelistic Sales

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