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Added 57 mins ago
HH
Human Resources Manager
Highbridge Human Capital
Brantford, ON
- $90,000 to $120,000 CAD / year
- Full-time
Advise the Executive Team and management on workforce planning, organizational development and complex HR matters
Added 57 mins ago
HH
Human Resources Manager
Highbridge Human Capital
Brantford, ON
- $90,000 to $120,000 CAD / year
- Full-time
Advise the Executive Team and management on workforce planning, organizational development and complex HR matters.
Added 1 hour ago
R
Executive Producer, CBC, Personal Finance Business News, Toronto (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
…Canadians are faced with a myriad of complex economic realities. As Executive Producer, you’ll be overseeing an editorial team that goes beyond the facts to help Canadians understand how…
Added 1 hour ago
RI
Senior Marketing Manager
Rentokil Initial
Milton, ON
- $100,000 to $130,000 CAD / year
- Full-time
Present marketing reviews, investment cases, and strategic recommendations to executive and board stakeholders.
Added 1 hour ago
C
IT Delivery Manager
Cognizant
Mississauga, ON
- Full-time
Support contract renewals and retention efforts through proactive relationship management and delivery excellence.
Added 1 hour ago
NS
Customer Account Executive II (Hybrid)
Nitro Software
Toronto, ON
- Full-time
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You…
Added 2 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
Build and maintain financial models that link GTM drivers (pipeline, conversion, retention, expansion) to financial outcomes.
Added 2 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
Build and maintain financial models that link GTM drivers (pipeline, conversion, retention, expansion) to financial outcomes.
Added 2 hours ago
BC
Automotive Performance Coach
Better Car People
Toronto, ON
- Full-time
Work closely with dealership management and staff, including executive-level managers, department heads, sales staff, and Business Development Center (BDC) teams.
Added 2 hours ago
AG
Account Executive
AURUM Group of Companies
Toronto, ON
- Full-time
Reporting to the Director of Sales, the Account Executive creates long-term, trusting relationships with our customers with the goal of developing new business from existing clients and…
Added 3 hours ago
Governance Officer, Council Operations
University of Saskatchewan
Saskatoon, SK
The Governance Office is a key link between the executive leadership and governing bodies of the university. Our mission is to enact, to uphold, and to lead good governance in all its…
Added 3 hours ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
Measure Success & Optimize Programs: Track key hiring, retention, engagement, and performance metrics to improve program effectiveness and drive continuous innovation.
Added 3 hours ago
ML
IT Security Consultant
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Maintain project status, security risk and control-effectiveness reporting, vulnerability trends, and concise executive-ready summaries.
Added 3 hours ago
Customer Account Executive II
Nitro
Toronto, ON
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You…
Added 3 hours ago
C
Senior Specialist, Executive Appointment Process
CIBC
Toronto, ON
- Full-time
Process coordination - Support the Executive Appointment Process by preparing standard materials, coordinating routine process steps, and following up on required inputs, documentation and…
Added 3 hours ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
Executive & Board-Level Narrative Ownership: Own the preparation of ELT and Board/Technology Committee-ready materials - portfolio checkpoints, anticipated-Q&A briefs, and strategic…
Added 3 hours ago
NC
Executive Coordinator (PFT) (NU 39.26)
Norfolk County
ON · Simcoe, Ontario
- Full-time
As the Executive Coordinator, you’ll provide senior-level support to the Chief Administrative Officer and Senior Leadership Team, coordinating key administrative and organizational…
Added 3 hours ago
UC
Human Resources Generalist
United Chargers Inc.
Richmond Hill, ON
- Full-time
Drive retention initiatives specifically designed to reduce turnover in manual assembly and production roles.
Added 3 hours ago
NC
Executive Coordinator (PFT) (NU 39.26)
Norfolk County
ON · Simcoe, ON
- Full-time
As the Executive Coordinator, you'll provide senior-level support to the Chief Administrative Officer and Senior Leadership Team, coordinating key administrative and organizational…
Added 4 hours ago
EI
Human Resources Business Partner - Term Certain
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…to the Board of Trustees. The departments include Education Executive, Communication Services, Facility Services, Student Transportation, Human Resources, Financial Services, Supports for…
Added 4 hours ago
Senior HR Business Partner
Payments Canada
Ottawa, ON · Toronto, ON
While championing retention, equity and holistic professional development for mid-level managers and early-career talent the SHRBP is also a trusted strategic advisor to the senior…
Added 4 hours ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
This role requires the ability to navigate in a complex environment, influence partners at the executive level, and transform security, compliance and business needs into reliable, modern…
Added 5 hours ago
T
Account Manager I
TD
Burlington, ON
- Full-time
…will partner with an experienced and knowledgeable Account…
Added 5 hours ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
…portfolio. This is a quota-carrying role where you will own Customer Retention and Portfolio Expansion. You will be a trusted strategic partner to your clients, accountable for their…
Added 5 hours ago
M
Senior Manager, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…operational and business analysis, develop business cases, support executive decision-making, and help ensure transformation initiatives produce measurable outcomes across Technology and…

Nitro

Customer Account Executive II

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 2+ years of quota carrying sales experience (retention/expansion)
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

One team, One mission
Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
Own it
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Accountable to our customers
We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.
Be bold, fail fast, learn faster
We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You will be responsible for executing sales strategy, effectively engaging existing customers, identifying their needs, and selling appropriate Nitro solutions to meet those needs. You will be dedicated to making our customers successful and seeking out opportunities for revenue growth. This role represents a significant opportunity for an experienced SaaS Sales Professional to join a rapidly expanding global sales organization.
Your impact:
You will leverage our value proposition to position Nitro’s customers at the forefront of digital transformation.

Develop strong understanding of customers and serve as a trusted advisor
Drive existing customer relationships and ensure customers are achieving full potential of their current investment (leverage customer relationships to expand the usage of Nitro within new teams and departments)
Drive the business forward by expanding revenue within current customer base, by prospecting and building pipeline while building strong personal relationships with existing customers
Develop and execute on a strategic plan for the territory and create reliable forecast
Embrace a growth mindset and inspire those around you to perform at a higher level while effectively leveraging resources
Work to develop and circulate the set of best practices that will be the foundation of this growing team
Partner cross-functionally within Nitro (and with channel partners, as required) to gather data, drive product adoption, and ensure customers leverage the solution to achieve full business value
Listen to the needs of the market and share with product and marketing teams

What we are looking for:

2+ years of quota carrying sales experience (retention/expansion)
Experience with SaaS sales and Salesforce.com platform
Experience carrying a revenue/bookings target with the ability to develop compelling strategies that deliver results
Excellent communication, negotiation, and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of customer needs
Ability to include multiple partners and members of the company management team to position company products against direct and indirect competitors
A team player
Creative Mindset
Fluent English (French and/or Spanish are a bonus)

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:

Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.

Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

Expected Salary Range:
Circa 115k - 120k CAD OTE (60/40 split)
AI disclosure:
Artificial intelligence is not used in Nitro’s recruitment process to screen CVs, assess candidates, or make selection decisions.
Real vacancy:
This role is a current, active vacancy.

By submitting your application, you acknowledge that Nitro will process your personal data in accordance with our Privacy Policy.

Apply About employer

More about this job

Responsibilities

The Customer Account Executive will manage existing mid-market accounts to drive revenue growth, retention, and expansion through strategic engagement. They will act as a trusted advisor to customers, ensuring full product adoption and identifying new opportunities for solution integration.

Requirements

Candidates must have at least 2 years of quota-carrying sales experience, specifically within a SaaS environment. Proficiency with Salesforce.com and strong skills in forecasting, negotiation, and strategic territory planning are required.

Skills

SaaS sales
Salesforce.com
Account management
Revenue growth
Strategic planning
Forecasting
Negotiation
Communication
Customer success
Pipeline management
Relationship building
Digital transformation
Business development
Market analysis
Cross-functional collaboration

Benefits

Health insurance
Dental coverage
Vision coverage
Retirement plan
Pension/401k matching
Flex time off
Wellness perks

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Salesforce
Customer Success
Account Management
Revenue Growth
Digital Transformation
PDF
eSigning
Identity Verification
Analytics
Strategic Planning
Forecasting
Negotiation
Pipeline Management
Business Development
Retention
Expansion
Hybrid Work
Mid-Market
Channel Partners
Product Adoption
Growth Mindset
Sales Strategy
Customer Relationships
Evangelistic Sales

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