Business Systems Analyst
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Elicit, analyze and document business processes, user needs and measurable outcomes for AI-enabled delivery, converting them into prioritized features, user stories, acceptance criteria, operating impacts and decision-ready business cases. Requires 5+ years in business analysis with strong workshop facilitation, process mapping, stakeholder management, benefits/KPI definition and Jira/Confluence skills; prior AI experience is not required, but familiarity with Microsoft 365 Copilot, GitHub Copilot, Claude Code, Copilot Studio and FlowAI is expected, together with the ability to interpret Power BI and GetDX/adoption metrics, support privacy and risk assessments, and coordinate closely with product, BSA, development, QE, architecture and change teams.
More about this job
Responsibilities
Elicit, analyze, and document business processes, user needs, and measurable outcomes for AI-enabled delivery. Translate findings into prioritized features, user stories, acceptance criteria, operating impacts, and decision-ready business cases, while coordinating with product, delivery, and change teams.
Requirements
Requires at least five years of business analysis experience, with strong workshop facilitation, process mapping, stakeholder management, benefits and KPI definition, and Jira and Confluence skills. Prior AI experience is not required, but familiarity with Microsoft 365 Copilot, GitHub Copilot, Claude Code, Copilot Studio, and FlowAI is expected, along with the ability to interpret adoption metrics and support privacy and risk assessments.
Skills
- Business Analysis
- Workshop Facilitation
- Process Mapping
- Stakeholder Management
- Benefits Definition
- KPI Definition
- Jira
- Confluence
- Requirements Elicitation
- User Stories
- Acceptance Criteria
- Power BI
- Privacy and Risk Assessments
- AI Adoption Metrics
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Consulting
- Management & Leadership
Keywords
- Business Analysis
- AI-Enabled Delivery
- Business Processes
- Requirements Elicitation
- Workshop Facilitation
- Process Mapping
- Stakeholder Management
- Measurable Outcomes
- Prioritized Features
- User Stories
- Acceptance Criteria
- Operating Impacts
- Business Cases
- Benefits Definition
- KPI Definition
- Jira
- Confluence
- Microsoft 365 Copilot
- GitHub Copilot
- Claude Code
- Copilot Studio
- FlowAI
- Power BI
- GetDX
- Adoption Metrics
- Privacy Assessments
- Risk Assessments
- Product Management
- Quality Engineering
- Change Management