Innovation & Account Strategy Lead
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
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Original job description
Role: Innovation & Account Strategy Lead
Toronto, Canada (Hybrid on-site)
Key Responsibilities
- Drive the account’s innovation agenda by identifying and implementing opportunities that improve business outcomes, operational efficiency, and customer experience.
- Contribute to overall account strategy and support leadership in account planning, executive presentations, strategic initiatives, and transformation programs.
- Analyze operational trends, recurring issues, and business challenges to identify and recommend innovative, technology-driven solutions.
- Collaborate with internal teams, customers, partners, and vendors in the preparation and evaluation of RFI, RFP, and RFQ responses.
- Lead technology, AI, and innovation workshops with business stakeholders to identify high-value use cases, define roadmaps, and advance the account’s AI transformation agenda.
- Plan, coordinate, and facilitate Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), ensuring effective governance and timely tracking and closure of action items.
- Monitor industry trends, emerging technologies, and competitive developments to identify opportunities for innovation and business growth.
- Support account governance activities, including performance management, risk management, strategic planning, and continuous improvement.
- Drive and contribute to automation initiatives, AI adoption programs, and productivity improvement opportunities across the account.
- Work closely with cross-functional teams to develop business cases, transformation strategies, and innovation roadmaps aligned with customer priorities and business objectives.
Preferred Skills
- Experience with AI-powered business solutions, automation platforms, and digital transformation programs.
- Ability to translate emerging technologies and business challenges into practical, value-driven solutions.
- Strong ability to collaborate across business, technology, delivery, and customer stakeholder groups.
Qualifications & Experience
- B.Tech / B.E. or equivalent engineering qualification.
- MBA or equivalent business qualification would be an added advantage.
- 5+ years of experience in technology consulting, innovation, business transformation, digital transformation, or account management.
- Strong understanding of Generative AI, Agentic AI, emerging technologies, and evolving IT industry trends.
- Good knowledge of data analytics, business intelligence, and analytics platforms.
Excellent stakeholder management, presentation, communication, and leadership skills
More about this job
Responsibilities
Lead the account’s innovation and AI transformation agenda by identifying technology-driven opportunities, developing business cases and roadmaps, and advancing automation and productivity improvements. Support account strategy and governance, facilitate business reviews and stakeholder workshops, and coordinate proposals and strategic initiatives with customers, partners, vendors, and internal teams.
Requirements
Requires a B.Tech, B.E., or equivalent engineering qualification and at least five years of experience in technology consulting, innovation, transformation, or account management; an MBA or equivalent business qualification is an advantage. Candidates should understand Generative AI, Agentic AI, emerging technologies, data analytics, and business intelligence, and have strong stakeholder, presentation, communication, and leadership skills.
Skills
- Innovation Strategy
- Account Strategy
- Generative AI
- Agentic AI
- Digital Transformation
- Business Transformation
- Automation
- Data Analytics
- Business Intelligence
- Stakeholder Management
- Executive Presentations
- Business Case Development
- Strategic Planning
- Risk Management
- RFP/RFI/RFQ Responses
- Governance
Visa sponsorship
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Categories
- Management & Leadership
- Technology
- Consulting
- Data & Analytics
Keywords
- Generative AI
- Agentic AI
- Artificial Intelligence
- Automation Platforms
- Digital Transformation
- Business Transformation
- Technology Consulting
- Innovation Strategy
- Account Management
- Account Planning
- Data Analytics
- Business Intelligence
- Analytics Platforms
- Emerging Technologies
- Technology Roadmaps
- Business Cases
- RFI
- RFP
- RFQ
- Monthly Business Reviews
- Quarterly Business Reviews
- Account Governance
- Performance Management
- Risk Management
- Continuous Improvement
- Productivity Improvement
- Stakeholder Management
- Executive Presentations
- Industry Trends
- Competitive Analysis