Jobs in Canada

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Added 27 mins ago
Member Advice Specialist - Westshore Branch
Coast Capital Savings
Victoria, BC
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities,…
Added 41 mins ago
NI
Service Now Implementation Architect
Nityo Infotech
Toronto, ON
- Contract
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Added 1 hour ago
BA
Employment Services Specialist
BPP Accountancy Leeds
Kamloops, BC
- Full-time
We're looking for an experienced and motivated Employment Services Specialist to support students and graduates as they navigate their career journeys, secure employment opportunities, and…
Added 1 hour ago
AT
Accounts Receivable Specialist
Armour Transportation Systems
Dartmouth, NS
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our…
Added 2 hours ago
Customer Support Representative
Zen Educate
Vancouver, BC
Location: Hybrid, Vancouver, BC (3 days in office/week)
Added 2 hours ago
R
Client Advisor
RBC
Whitehorse, YT
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
TC
Talent Acquisition Specialist (12 Months Contract)
The Citco Group Limited
Halifax, NS
- Full-time
…success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us…
Added 2 hours ago
SM
EPR Applications Specialist
St. Michael's Hospital
Toronto, ON
- Temporary
We are seeking an EPR Application Specialist to support end users through effective, engaging training and help ensure long-term adoption and success.
Added 2 hours ago
SM
EPR Applications Analyst
St. Michael's Hospital
Toronto, ON
- Temporary
The EPR Application Analyst supports the ongoing maintenance, operation, and enhancement of EPR applications and related patient care technologies. Working closely with clinical and…
Added 2 hours ago
UO
Manager, Research and Analytic Services
University of Calgary
Calgary, AB
- Full-time
The Cumming School of Medicine invites applications for a Manager, Research and Analytic Services. This Full-time Fixed Term position is for approximately 15 months (based on length of…
Added 2 hours ago
XO
Communications Specialist
Xtract One Technologies
Toronto, ON
- Temporary
For a Communications Specialist Xtract One offers an unparalleled growth opportunity. You will be instrumental in driving significant revenue growth by developing digital-first marketing…
Added 2 hours ago
RB
Senior Business Deposit Specialist
Royal Bank of Canada
Burlington, ON
- Full-time
Do you enjoy building custom deposit solutions that help clients and communities grow? As a Senior Business Deposit Specialist, you will design, structure, present, and negotiate tailored…
Added 2 hours ago
LC
Specialist, Flyer Production (12+ Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Software Knowledge: Working knowledge of Microsoft Office applications, including Excel, Word and Outlook with the ability to perform basic functions and a willingness to further develop…
Added 2 hours ago
UO
Coordinator, OIPH Learning Health System
University of Calgary
Calgary, AB
- Full-time
The O' Brien Institute for Public Health in the Cumming School of Medicine invites applications for a Coordinator, OIPH Learning Health System. This Full-time Fixed Term position is for…
Added 2 hours ago
VM
Community Partner Specialist
Village Media
Guelph, ON
- Full-time
The successful candidate must live in or near Guelph, Ontario
Added 3 hours ago
XO
Communications Specialist
XTRACT ONE
Toronto, ON
- Full-time
- Temporary
For a Communications Specialist Xtract One offers an unparalleled growth opportunity. You will be instrumental in driving significant revenue growth by developing digital-first marketing…
Added 3 hours ago
H
Learner Placement Systems Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Learner Placement System Specialist is an experienced professional with a broad-based background in health planning, health education and organizational change. They…
Added 3 hours ago
Manager, Federal Agencies & Marine Authorizations, Pacific Link
Trans Mountain
Calgary, AB
…authorization strategy for the Project. This role will also support regulatory review and authorization activities for the marine terminal scope of the…
Added 3 hours ago
Spécialiste du support Azure / Azure Support Specialist
mthree
Montreal, QC
Nous recherchons un(e) spécialiste du support Azure expérimenté(e) pour rejoindre une équipe dynamique chez l’un de nos clients. La personne retenue sera chargée d’assurer la stabilité, la…
Added 3 hours ago
VC
Recreation Therapist
Vancouver Coastal Health
Sechelt, BC
- $40.19 to $50.2 CAD / hour
- Temporary
Certified Therapeutic Recreation Specialist (CTRS) credential and successful completion of the National Council for Therapeutic Recreation Certification (NCTRC) exam.
Added 3 hours ago
S
Lead, Account Solution Engineer/Manufacturing & Automotive
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
…orchestrator, you will align seamlessly with Account Executives, Specialist SEs, and Architects to design comprehensive architectures and ensure a unified, end-to-end strategy across the…
Added 3 hours ago
Technical Analyst
Richardson Wealth Ltd
Toronto, ON
The Technical Analyst provides Tier 2 production support for assigned business applications, resolving escalations from Tier 1 and helping maintain stable, supportable services. Working…
Added 3 hours ago
M
Spécialiste du support Azure / Azure Support Specialist
mthree
Montreal, QC
- $70,000 to $92,000 CAD / year
- Full-time
Nous recherchons un(e) spécialiste du support Azure expérimenté(e) pour rejoindre une équipe dynamique chez l’un de nos clients. La personne retenue sera chargée d’assurer la stabilité, la…
Added 3 hours ago
KP
Procurement Officer - Competition ID: 4888
Kwantlen Polytechnic University
Langley (District), BC · City of Langley, BC
- Full-time
Employee Group: Support Staff (BC General Employees Union)
Added 4 hours ago
M
Accounts Receivable Specialist
Maple
Toronto, ON
- Full-time
We’re looking for an Accounts Receivable Specialist to help keep Maple’s billing and collections processes accurate, timely, and well managed. You’ll work with customers and internal teams…

Nityo Infotech

Service Now Implementation Architect

Toronto, ON, Canada

Contract

Apply on LinkedIn About employer

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Job details

Job type: Contract
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Role: Service Now Implementation Architect

Location: Toronto, ON (Hybrid)

Duration: Long Term

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.

Fewer blockers and escalations on the team

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's primary technical authority, lead solution design and workshops, and guide the team in building ServiceNow implementations across process areas and integrations. Establish architecture and delivery standards, review designs and code, support debugging, and define appropriate uses of platform AI capabilities.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with end-to-end application knowledge, a development background, and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and have experience leading offshore developers and communicating directly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
AI Platform Strategy
Offshore Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
Single Sign-On
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Source-to-Pay
Legal Service Delivery
Project and Demand Intake
Managed Services

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Work requirements

Jobs in Canada