Jobs in Canada

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Added 5 mins ago
RU
Federal Tax Partner - Corporations
RSM US LLP
Toronto, ON
- Full-time
As a Tax Partner, you will lead client service, growth, specialist, or leadership responsibilities for the Tax line of business. This role focuses on delivering high-quality tax solutions,…
Added 5 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 19 mins ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
Added 19 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 19 mins ago
H
Bilingual Recruiter
Hays
Montreal, QC
- Full-time
…countries, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Together with over 9,500 people across the globe, we are better together: we…
Added 19 mins ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
As a Product Specialist, you will join a team of highly skilled engineers who thrive on tackling new and impactful challenges, shaping the future of Acceldata’s support services. In this…
Added 34 mins ago
MD
Portfolio Coordinator - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
Added 35 mins ago
MI
IT Support Tech I
Medline Industries, LP
Mississauga, ON · Spectrum
- Full-time
This entry-level role provides first-line technical support to employees, handling routine incidents, service requests and standard equipment setup using established procedures. More…
Added 35 mins ago
C
Corporate Trust Officer
Computershare
Toronto, ON
- Full-time
…barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for…
Added 49 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 49 mins ago
CC
Corporate Trust Officer
Computershare Canada
Toronto, ON
- Full-time
…barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for…
Added 49 mins ago
R
Sales Specialist Appliances & Kitchen
RONA
Quebec, QC
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 49 mins ago
R
Estimator, Store Sales
RONA
Mississauga, ON
- $19 to $23 CAD / hour
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 50 mins ago
Specialist Information Security (Governance)
Independent Electricity System Operator
Canada
The Specialist, Information Security will coordinate, plan and/or organize the development and delivery of Information Security services to business units in order to maintain the integrity…
Added 1 hour ago
CD
General Pipeline : Costume Props Specialist
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Reporting to the Specialty Manager, the Props Specialist will be responsible for:
Added 1 hour ago
GL
Customer Solutions Specialist
goeasy Ltd.
Regina, SK
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 1 hour ago
MD
Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift/ 8:00am-5:00pm
Added 1 hour ago
M
IT Support Tech I
Medline
Mississauga, ON
- Full-time
This entry-level role provides first-line technical support to employees, handling routine incidents, service requests and standard equipment setup using established procedures. More…
Added 1 hour ago
AC
Specialist Data and AI - Tooling Administrator
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Specialist, Data & AI (Tooling Administrator), will provide technical leadership for the administration, governance, and operational management of Air Canada’s Databricks platform and…
Added 1 hour ago
UH
Clinical Nurse Specialist, Psychosocial Oncology
University Health Network
Toronto, ON
- Full-time
…concerns during their illness trajectory. The clinical nurse specialist (CNS) role within the psychosocial oncology program will aim to reduce the health disparities experienced by…
Added 1 hour ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Mississauga, ON
- $156,960 to $200,000 CAD / year
- Full-time
Support strategic partnerships, joint ventures, and alternative delivery opportunities by identifying & assessing the right partners, including contractors, JV partners, specialist…
Added 1 hour ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Ottawa, ON
- $156,960 to $200,000 CAD / year
- Full-time
Support strategic partnerships, joint ventures, and alternative delivery opportunities by identifying & assessing the right partners, including contractors, JV partners, specialist…
Added 1 hour ago
DI
Senior Specialist, Growth Marketing & ABM
Definity Insurance Company
Toronto, ON
- Full-time
The Senior Specialist, Growth Marketing & ABM is responsible for accelerating business growth and strengthening brand consideration through data-driven digital marketing and Account-Based…
Added 1 hour ago
RM
Financial Recovery Coordinator
Regional Municipality of Peel
Brampton, ON
- Other
…recoveries, appeals, eligibility review, business and policy support, training and development, planning, evaluation, continuous improvement, document services, and project…
Added 2 hours ago
A
Ingénieur En Construction - Construction Engineer
Actalent
Valleyfield, PE
- $48 to $60 CAD / hour
- Contract

Nityo Infotech

ServiceNow Implementation Architect

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's primary technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and delivery standards. Guide and review the delivery team's work, support complex debugging, and define appropriate uses of platform AI while ensuring designs align with customer requirements and licensing.

Requirements

Candidates need experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with end-to-end application knowledge, a development background, integration architecture experience, and day-to-day leadership of offshore developers. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; CAD, CTA, and experience with enterprise integrations or AI tools are advantageous.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and Access Control
Technical Design
Offshore Team Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
Single Sign-On
Access Control Lists
Scoped Applications
Certified System Administrator
ITSM Implementation Specialist
Discovery Implementation Specialist
Event Management Implementation Specialist
Service Mapping Implementation Specialist
Certified Application Developer
Certified Technical Architect
Managed Services
Offshore Development

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Work requirements

Jobs in Canada