Jobs in Canada

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Added 5 mins ago
L
Community Specialist | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 5 mins ago
ML
FSQA Supervisor/HACCP Specialist
Maple Leaf Foods Inc.
Toronto, ON · North York, Ontario
- $62,000 to $91,000 CAD / year
- Full-time
We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.
Added 5 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 19 mins ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it,…
Added 19 mins ago
IG
Investment Specialist
Infotree Global Solutions
Montreal, QC
- Contract
Hybrid role: 4 days per week in the office
Added 19 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 19 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
H
Bilingual Recruiter
Hays
Montreal, QC
- Full-time
…countries, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Together with over 9,500 people across the globe, we are better together: we…
Added 19 mins ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
As a Product Specialist, you will join a team of highly skilled engineers who thrive on tackling new and impactful challenges, shaping the future of Acceldata’s support services. In this…
Added 20 mins ago
DO
Communication Support Professional – Full Time Contract - Overnights
DeafBlind Ontario Services
Oshawa, ON
- Full-time
We are currently hiring for a direct support position as a Communication Support Professional (CSP) or second level – Certified Deafblind Intervenor Specialist (CDBIS), then they will be…
Added 20 mins ago
FT
Spécialiste média // Media Specialist
Face to Face Games
Montreal, QC
- Full-time
We’re seeking a creative and organized Media Specialist to own all Face to Face Games social media accounts and our photo and video media, in French and English.
Added 35 mins ago
MD
Portfolio Coordinator - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
Added 35 mins ago
MI
IT Support Tech I
Medline Industries, LP
Mississauga, ON · Spectrum
- Full-time
This entry-level role provides first-line technical support to employees, handling routine incidents, service requests and standard equipment setup using established procedures. More…
Added 35 mins ago
Senior Contract Specialist
BGBx
ON
The Senior Contract Specialist manages BGBx's contracts from start to finish across both the client side and the vendor side. That covers drafting, negotiation, execution, renewal and…
Added 50 mins ago
FI
Pediatric pain and palliative care specialist
Fondazione IRCCS San Gerardo dei Tintori
Montreal, QC
- Full-time
Candidates should have strong interpersonal and customer service skills to support pediatric patients and families with empathy and respect.
Added 50 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added 50 mins ago
CC
Corporate Trust Officer
Computershare Canada
Toronto, ON
- Full-time
The Corporate Trust Officer (Contract Specialist) within Computershare Advantage Trust of Canada manages and administers a portfolio of client accounts and negotiates new trusteeship and…
Added 50 mins ago
R
Sales Specialist Appliances & Kitchen
RONA
Quebec, QC
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
Added 50 mins ago
R
Estimator, Store Sales
RONA
Mississauga, ON
- $19 to $23 CAD / hour
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
Added 50 mins ago
S
Technical Specialist
SingleTrack
Calgary, AB
- Full-time
We're looking for a Technical Specialist who knows their chemistry, enjoys solving problems, and isn't afraid to get their boots dirty.
Added 50 mins ago
GM
HIL Simulation Integration Engineer
General Motors
Oshawa, ON · Markham, ON
- Full-time
The HIL Specialist develops, integrates, and validates real-time simulation models with ECUs, electrical interfaces, and vehicle hardware on Hardware-In-the-Loop (HIL) benches supporting…
Added 50 mins ago
GM
Senior HIL Simulation Integration Engineer
General Motors
Oshawa, ON · Markham, ON
- Full-time
The Senior HIL Specialist leads the development, integration, and validation of real-time Hardware-In-the-Loop (HIL) environments for lighting and visibility systems and low-voltage power…
Added 50 mins ago
A
Samsung Home Electronics Sales and Product Specialist
Acosta
Kelowna, BC
- Part-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 50 mins ago
Specialist Solutions (AI Agent Specialist)
Independent Electricity System Operator
Canada
Through ongoing application support, enhancements, and modernization, you continuously refine solutions by leveraging new AI technologies, directly improving user experience and driving…
Added 50 mins ago
CL
Bilingual Customer Service Specialist
Charger Logistics Inc
Brampton, ON
- Full-time
Good knowledge of North American geography, including cross-border lanes

Nityo Infotech

ServiceNow Implementation Architect

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's primary technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and delivery standards. Guide and review the delivery team's work, support complex debugging, and define appropriate uses of platform AI while ensuring designs align with customer requirements and licensing.

Requirements

Candidates need experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with end-to-end application knowledge, a development background, integration architecture experience, and day-to-day leadership of offshore developers. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; CAD, CTA, and experience with enterprise integrations or AI tools are advantageous.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and Access Control
Technical Design
Offshore Team Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
Single Sign-On
Access Control Lists
Scoped Applications
Certified System Administrator
ITSM Implementation Specialist
Discovery Implementation Specialist
Event Management Implementation Specialist
Service Mapping Implementation Specialist
Certified Application Developer
Certified Technical Architect
Managed Services
Offshore Development

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Work requirements

Jobs in Canada