Jobs in Canada

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Added 8 mins ago
FT
CAC052:Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Lacolle, QC
- $44,638 to $69,747 CAD / year
- Full-time
Si un permis d’importation est requis, utilise le programme électronique en ligne pour obtenir les renseignements nécessaires
Added 8 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Lacolle, QC
- $44,638 to $69,747 CAD / year
- Full-time
Si un permis d’importation est requis, utilise le programme électronique en ligne pour obtenir les renseignements nécessaires
Added 8 mins ago
R
Financial Planning Specialist
RBC
Waterloo, ON
- Full-time
As an integral member of the RBC Family Office Services team, your role as a Financial Planning Specialist is to work with our advisors to deliver comprehensive, customized financial plans…
Added 8 mins ago
BT
Senior Accountant - Publicly Traded Companies
Baker Tilly WM
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 22 mins ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or…
Added 22 mins ago
Client Service Specialist, Commercial Banking (Calgary, Alberta)
Scotiabank
AB · Calgary, AB
The Client Service Specialist (CSS) provides Relationship Managers with the support needed to seamlessly service new and existing clients across Commercial Banking Distribution. Acting as a…
Added 22 mins ago
Specialist, Information Governance Program
Independent Electricity System Operator
Canada
Added 37 mins ago
SC
Member Experience Advisor - Crossfield
Servus Credit Union
Crossfield, AB
- Part-time
…solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth…
Added 37 mins ago
L
Senior Project Controls Specialist
Linesight
Toronto, ON
- Other
As a Senior Project Controls Specialist at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of…
Added 53 mins ago
M&
Credit Control/Collections Specialist-Ottawa
Marks & Clerk
Ottawa, ON
- Full-time
We are seeking an experienced Credit Control/Collections Specialist to join our finance team. This role is pivotal in managing client accounts, ensuring timely collection of outstanding…
Added 53 mins ago
I
Systems Testing/QA Specialist - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Systems Testing/QA Specialist Description To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025,…
Added 53 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Picton, ON
- Part-time
Added 53 mins ago
EC
Clinical Admin Assistant
Experis Canada
Montreal, QC
- Contract
Must have skillsets:
Added 53 mins ago
VS
Dynamics CRM Solutions Architect
vTech Solution Canada
Toronto, ON
- Contract
Senior Technical Architect /Senior Upgrade Specialist and SharePoint Upgrade
Added 53 mins ago
MD
Document Management Specialist - Office & Administrative Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · In addition, the applicant must possess a Class D Driver’s License
Added 53 mins ago
O&
Operations Specialist
Owen & Associates
Collingwood, ON
- Full-time
The Operations Specialist keeps projects, processes, documentation, and compliance activities moving across Owen & Associates. You will connect people, priorities, and information; track…
Added 53 mins ago
Z
Spécialiste Improvest / Improvest Specialist
Zoetis
Quebec, QC
- Full-time
The Improvest Specialist works with swine production farms and veterinary practices to ensure successful, sustained implementation of the Improvest technology. The role focuses on…
Added 53 mins ago
K
Technical Talent Acquisition Specialist
Kindsight
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
As Technical Talent Acquisition Specialist, you’ll own full-cycle recruitment for a portfolio of engineering, product and data roles, from intake through offer acceptance. You’ll combine…
Added 53 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Lacolle, QC
- $44,638 to $69,747 CAD / year
- Full-time
Si un permis d’importation est requis, utilise le programme électronique en ligne pour obtenir les renseignements nécessaires
Added 53 mins ago
S
Part- Time Sales Associate
Skechers
Winnipeg, MB
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 53 mins ago
Z
Spécialiste Improvest / Improvest Specialist
Zoetis
Quebec, QC
- Full-time
The Improvest Specialist works with swine production farms and veterinary practices to ensure successful, sustained implementation of the Improvest technology. The role focuses on…
Added 1 hour ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
RH
Desktop Support Specialist
Robert Half
Calgary, AB
- Contract
Our client is seeking a Desktop Support Specialist for a 2-month contract working fully onsite in downtown Calgary. This role will serve as the primary point of contact for approximately 80…
Added 1 hour ago
SM
RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week

Nityo Infotech

ServiceNow Implementation Architect

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licenses cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's primary technical contact, lead workshops, and design ServiceNow processes, data models, integrations, security, and AI approaches. Establish development standards, review designs and code, guide developers, and produce customer-approved specifications and diagrams.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with end-to-end application knowledge, development and debugging skills, and enterprise integration architecture experience. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; experience leading offshore developers and communicating directly with customers is also expected.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Application Development
AI Platform Strategy
Offshore Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-to-Pay
Now Assist
AI Agents
MCP
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
ACL
Certified System Administrator
Certified Implementation Specialist
Certified Application Developer
Certified Technical Architect
Configuration Before Code
Offshore Development
Managed Services
Enterprise Integration
Release Management

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