Outreach Officer

Company Description Newlife Fertility Centre, founded in 2005 under the direction of Medical Director Dr. Samuel Soliman, specializes in comprehensive reproductive care. The center is dedicated to providing proven, state-of-the-art infertility services in a friendly and compassionate environment. Patients receive support in navigating the emotional and practical challenges of infertility. Services range from basic infertility diagnosis and treatment to advanced procedures such as IVF, pre-genetic screening, ICSI, and assisted hatching. The team focuses on personalized care and evidence-based treatment options.

Role Description The Outreach Officer is a full-time hybrid role based in the Greater Toronto Area, Canada. This role is responsible for planning and executing community outreach initiatives to increase awareness of Newlife Fertility Centre’s services and support resources. Day-to-day tasks include building and maintaining relationships with community organizations, healthcare providers, and patient support groups; coordinating and promoting events, workshops, and information sessions; and representing the center at community activities. The Outreach Officer will develop outreach materials, manage communication channels related to community engagement, and collect feedback to improve outreach strategies. The role also involves conducting basic research on community needs, monitoring outreach metrics, and collaborating with clinical and administrative teams to ensure consistent messaging and patient-centered communication.

Qualifications

• Candidates should possess strong Community Engagement and Community Outreach skills to build lasting relationships and foster trust with diverse populations.
• Candidates should possess excellent Communication skills, including clear verbal and written communication, active listening, and the ability to convey sensitive information respectfully.
• Candidates should possess Event Management skills to plan, organize, and coordinate outreach events, workshops, and presentations.
• Candidates should possess Research skills to gather and analyze information on community needs, trends, and outreach effectiveness.
• Additional beneficial qualifications include experience in healthcare or nonprofit outreach, familiarity with fertility or reproductive health topics, strong organizational and time-management abilities, and proficiency with common office and communication software.
• A diploma or degree in communications, public relations, social sciences, community development, or a related field is preferred, along with the ability to work collaboratively in a diverse, patient-centered environment.