Parts Manager
- SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- Minimum of 3-5 years experience in Parts Department operations, with experience in leading and developing others.
- Posting language
- English
Original job description
Overview:
We are seeking a dynamic and experienced Parts Manager to oversee, lead, and coordinate parts activities with a focus on delivering exceptional customer service. This role is responsible for the day-to-day management of the parts team in a dealership organization. The successful candidate will foster a friendly and collaborative environment that encourages learning and growth.
Key Responsibilities:
- Lead all Parts Department processes to ensure internal and external customer satisfaction.
- Provide customer-focused product support.
- Drive parts sales efficiency.
- Ensure departmental profitability and overall department performance.
- Market, plan, and initiate all parts department functions.
- Assist with the attraction, retention, and effective engagement of department personnel.
Qualifications:
- Minimum of 3-5 years experience in Parts Department operations, with experience in leading and developing others.
- Exemplary customer service skills.
- Currently holding a Parts Manager role or a senior Parts Technician looking to guide significant growth and development of a department.
- Knowledge and familiarity with John Deere and competitive products.
- Results-oriented with a strong work ethic.
- Positive attitude and empathetic nature.
- Excellent communication and analytical skills.
More about this job
Responsibilities
The Parts Manager at NLG - Next Level Group will run the parts department day to day, keep customers satisfied, grow parts sales, manage the department's profit and performance, and help hire and keep good staff.
Requirements
Candidates need 3 to 5 years in parts department operations with experience leading and developing others, strong customer service skills, and familiarity with John Deere and competing products. Excellent communication and analytical skills are also required.
Skills
- Parts department operations
- Team leadership and development
- Customer service
- Parts sales
- Departmental profitability
- John Deere products
- Competitive product knowledge
- Marketing and planning
- Staff recruitment and retention
- Analytical skills
- Communication
- Results orientation
Categories
- Retail
- Manufacturing
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Parts Manager
- parts department
- dealership
- parts sales
- customer service
- John Deere
- competitive products
- team leadership
- inventory
- profitability
- department management
- analytical skills
- communication
- agricultural equipment
- heavy equipment
- parts operations
Seniority
Mid level