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Added 32 mins ago
TC
Assistant Store Manager Marshalls - South Keys Mall
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 32 mins ago
BM
Assistant Manager, Patrol Services - Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational…
Added 32 mins ago
SH
Site Assistant, (Term) Sterling Homes
Sterling Homes Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Construction Manager, as the Site Assistant you provide hands-on site support, maintain job site cleanliness, safety, and readiness, complete general construction support…
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 32 mins ago
FS
Night Manager
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…from the day shift to ensure continuity of service. The Night Manager is expected to have a strong understanding of Front Office, Reservations, Housekeeping, Concierge, Valet Parking, and…
Added 1 hour ago
ES
Production Pharmacy Assistant - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Our Mississauga Pharmacy Location is seeking a Production Pharmacy Assistant that provides meaningful support at the right time to our members for better health and peace of mind.
Added 1 hour ago
GM
Administrative Assistant
Goulbourn Museum
Ottawa, ON
- Contract
Goulbourn Museum is seeking an organized, detail-oriented Administrative Assistant to support the day-to-day operations of the Museum. Working with the Acting Executive Director and Museum…
Added 1 hour ago
FH
Assistant Director, People & Culture
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
…impact in one of Canada’s most iconic resort destinations. As Assistant Director, People & Culture, you will be at the forefront of shaping an exceptional colleague experience during an…
Added 1 hour ago
FH
Golf Operations Opportunities - Spring/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Reporting structure is dependent on the position, such as the Golf Operations Assistant Manager, Golf Group & Revenue Manager or Golf Operations Manager.
Added 1 hour ago
MC
Building Superintendent
Medallion Corporation
London, ON
- Full-time
The Superintendent is responsible for the full oversight of building operations, maintenance, cleanliness, and safety. This role leads on-site maintenance activities, supervises staff…
Added 1 hour ago
ES
Pharmacy Assistant Specialty - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant, Specialty that provides meaningful support at the right time to our members for better health and peace of mind.
Added 1 hour ago
N1
Receptionist & Office Administrator
No. 1 Collision
Richmond, BC · Greater Vancouver, British Columbia
- Full-time
…customer experience while supporting the daily administrative operations of our luxury collision repair facility. This position is ideal for someone who enjoys customer service, office…
Added 1 hour ago
S
OFFICE AND ADMINISTRATIVE ASSISTANT
Strand
Vancouver, BC
- Full-time
Assist the EA/Office Manager with day-to-day office operations
Added 1 hour ago
W
Pharmacy Assistant
Walmart
ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 1 hour ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…tasks, and receives supervision and guidance from the Department Manager with regards to conditions of employment and University, Faculty and Departmental policies and procedures. This…
Added 1 hour ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 1 hour ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control
Added 1 hour ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 hour ago
PV
Keyholder
Pet Valu
Burnaby, BC
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 1 hour ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 hour ago
BB
Assistant Retail Manager - Mobile
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for an assistant retail manager, which we call an assistant store leader. As an assistant retail manager, you will lead and coach a team of…
Added 1 hour ago
C
Administrative Assistant
Co-op
Dryden, ON
- Full-time
The Team: You will work closely with Drivers and Service Technicians, and will report into the Manager, Propane Operations. This team strives to cultivate a culture of collaboration and…
Added 1 hour ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
…training of all team members in every aspect of our back-of-house operations. This collaborative approach ensures mutual support and positions you for seamless advancement when the path to…
Added 1 hour ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- Full-time
…as building our "bench" of future leaders ready to step into Assistant General Manager and General Manager roles as new opportunities…
Added 1 hour ago
FH
Assistant Kitchen Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Kitchen Manager. Every memorable dining experience at Fairmont Jasper Park Lodge…

No. 1 Collision

Receptionist & Office Administrator

Richmond, BC, Canada
Greater Vancouver, BC, V6X 1K9, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you a warm, professional, and customer-focused individual who enjoys creating exceptional first impressions? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join No.1 Collision Group as our Receptionist / Office Administrator.

As the first point of contact for our customers, you will play an essential role in delivering an outstanding customer experience while supporting the daily administrative operations of our luxury collision repair facility. This position is ideal for someone who enjoys customer service, office administration, and working within the automotive collision repair industry.

Please note the following roles and responsibilities for this position include, but are not limited to:

Greet customers and visitors in a friendly and professional manner.
Answer, screen, and direct incoming phone calls.
Schedule customer appointments for estimates, repairs, and vehicle pick-ups.
Contact customers regarding repair scheduling, vehicle completion, and pick-up arrangements.
Follow up with customers whose vehicles have not been picked up within 24 hours of completion.
Check customer deductibles before repair files are completed.
Collect customer payments and process transactions accurately.
Coordinate vehicle pick-ups with the Production Manager and Detail Department.
Arrange valet services for customers when required.
Create and maintain ICBC, private insurance, dealership, and customer-pay repair files.
Prepare repair orders, key tags, and required documentation for each repair.
Assign repair files to the appropriate Estimator.
Verify customer loss of use coverage and liability to determine the appropriate billing process.
Submit rental vehicle reservation requests through ICBC and process rental reimbursement claims and clawbacks.
Coordinate rental vehicle reservations with Hertz and other rental providers.
Monitor rental vehicle bookings, billing, and return dates.
Monitor Hertz rental invoices for accuracy.
Maintain the production whiteboard by removing completed vehicle information.
Review colour sand and buff charges, parts invoices, and final repair totals before closing repair files.
Enter and maintain accurate cycle time information and ensure ICBC payments are submitted correctly.
Invoice completed repair orders and export invoices into QuickBooks.
Apply customer payments to the correct repair orders within QuickBooks.
Assist with month-end administrative processes.
Ensure Synergy sales reconcile accurately with QuickBooks.
Maintain work-in-progress payables.
Receive, sort, and distribute daily mail, deliveries, and courier packages.
Maintain reception, customer lounge, lobby, and washroom cleanliness.
Monitor office supply inventory and place orders as required.
Organize and maintain repair files and office records.
Set up employee identification cards for new employees.
Enter employee timecard corrections when required.
Assist management with monitoring employee calendars and schedules.
Perform general administrative duties including filing, photocopying, scanning, faxing, and maintaining the complimentary beverage station.
Perform other administrative duties as assigned.

An ideal candidate should be able to demonstrate some or all of the following qualifications:

Previous experience as a Receptionist, Office Administrator, Customer Service Representative, or Administrative Assistant.
Automotive dealership, collision repair, or ICBC administration experience is considered a strong asset.
Exceptional customer service and interpersonal skills.
Professional verbal and written communication skills.
Strong organizational skills with exceptional attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Strong computer skills, including Microsoft Office; experience with QuickBooks, Synergy, or collision management software is considered an asset.
Ability to work independently while contributing positively within a team environment.
Positive attitude with a strong work ethic and willingness to learn.

To illustrate our dedication to our team members, we proudly offer:

Competitive compensation.
Optional Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP).
Comprehensive Extended Health, Dental, and Vision Benefits, including up to $1,000 annually per practitioner.
Company-sponsored education, training, and professional development opportunities.
Opportunities to travel internationally for manufacturer training.
Career growth and advancement opportunities.
State-of-the-art facilities with ergonomic workstations.
Employee rewards and recognition programs.
Annual safety footwear reimbursement.
Employee referral bonus program.
Company-sponsored team events and recreational activities.
No.1 Collision and Mercedes-Benz Collision branded apparel.
Company lunches and team celebrations.

For a virtual tour of our facilities or to learn more about No.1 Collision Group, please visit:

https://www.no1collision.com

If you are interested in joining a growing organization that values teamwork, customer service, and employee development, we encourage you to apply today.

To view all current career opportunities, please visit:

https://no1collision.bamboohr.com/jobs/

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Please note that internal applicants will be given first consideration.

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More about this job

Responsibilities

The receptionist will serve as the primary point of contact for customers, managing front-desk operations, scheduling appointments, and coordinating vehicle pick-ups. Additionally, the role involves administrative support including file management, invoicing via QuickBooks, and maintaining office inventory.

Requirements

The ideal candidate should have previous experience in reception, office administration, or customer service, preferably within the automotive or collision repair industry. Strong organizational skills, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment are required.

Skills

Customer Service
Office Administration
Reception
QuickBooks
Microsoft Office
Data Entry
Scheduling
Invoicing
Communication
Multitasking
Attention To Detail
Conflict Resolution
Inventory Management
File Management
Interpersonal Skills

Benefits

Deferred Profit Sharing Plan
Extended Health Benefits
Dental Benefits
Vision Benefits
Professional Development Opportunities
International Training Travel
Safety Footwear Reimbursement
Employee Referral Bonus
Company Lunches
Branded Apparel

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Office Administrator
Customer Service
Collision Repair
Automotive
QuickBooks
Synergy
ICBC
Invoicing
Administrative Support
Scheduling
Data Entry
Inventory Management
File Management
Microsoft Office
Customer Experience
Repair Orders
Valet Services
Month-end Processing
Timecard Management

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