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Added 2 mins ago
MH
Senior Bookkeeper
Martin Henry Chartered Professional Accountants
Vancouver, BC
- Full-time
· Provide guidance, training, and support to members of the bookkeeping team while serving as a resource for bookkeeping best practices.
Added 1 hour ago
S
Assistant Manager, Site Marketing (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
…platforms. The work you do will impact beauty, as you will support the planning and execution of campaign strategies to drive engagement, sales, and client acquisition across desktop,…
Added 3 hours ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both…
Added 3 hours ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both…
Added 3 hours ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Guelph, ON
- Full-time
End-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both…
Added 3 hours ago
CI
IT Support Specialist - Contract
Compugen Inc
Guelph, ON
- Contract
Minimum 3 years of experience in an IT Support Specialist, Help Desk, Desktop Support, or similar technical support role.
Added 4 hours ago
TI
Executive Administrative Assistant (SLS)
Transportation Investment Corporation
Surrey, BC
- Full-time
Develops and maintains positive and collaborative relationships with key counterparts in the support of the executives’ commitments.
Added 4 hours ago
MC
Accountant (35782)
Myticas Consulting
Toronto, ON
- Full-time
Support and take ownership of components of the month-end close process.
Added 4 hours ago
P
Security System Configuration Specialist / Spécialiste en configuration de systèmes de sécurité électronique (CS007)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Develop and maintain a thorough understanding of systems delivered to customers to provide effective technical support.
Added 4 hours ago
M
Service Desk Technician
Movati
Toronto, ON
- Full-time
Lead desktop and Service Desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Added 5 hours ago
AS
Quality Engineer
AgileGrid Solutions
Canada
- Full-time
Ecolab Inc. is a global company focused on delivering solutions and services that support cleaner, safer, and healthier environments. CoolIT Systems, an Ecolab company, was founded in…
Added 5 hours ago
AM
Senior Web Developer
Alberta Medical Association (AMA)
AB · Alberta, Canada
- $89,069 to $115,790 CAD / year
- Full-time
…organization’s information system needs. This includes hardware/software support, management of the corporate network, remote access to the network, internet services, information security,…
Added 5 hours ago
N
Lead Tools Programmer | Programmeur ou programmeuse outils Lead
NBCUniversal
Montreal, QC
- Full-time
…the project. This role spans in‑engine tooling, standalone desktop applications, and optional web‑enabled tools, enabling efficient production at scale on an AAA title. You provide…
Added 5 hours ago
EI
Executive Assistant
Ecolab Inc.
Calgary, AB
- Full-time
…People Experience Manager for performance, development, workload support, and participation in the Executive Assistant team’s shared operating…
Added 5 hours ago
EI
Office Coordinator
Ecolab Inc.
Calgary, AB
- Full-time
…vendors, and building management to maintain workplace standards, support employee engagement, and ensure the office environment reflects CoolIT’s culture and…
Added 5 hours ago
Retail Experience Lead
Fire & Flower Inc.
Selkirk, MB
Manual dexterity required to use desktop computer and peripherals.
Added 6 hours ago
R
Administrative Assistant
RBC
Calgary, AB
- Full-time
The RBC Dominion Securities branch located in Calgary North branch is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team.
Added 6 hours ago
Embedded Systems Software Developer
Tigercat | MacDonald Steel
Cambridge, ON
Create and maintain desktop applications and services, often using languages such as C# and .NET.
Added 6 hours ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
The End User Support Analyst has one or more primary areas of focus but also provides support to all areas within the team. This includes Service Desk, Desktop, Endpoint Administration,…
Added 7 hours ago
N
Lead Tools Programmer | Programmeur ou programmeuse outils Lead
NBCUniversal
Montreal, QC
- Full-time
…the project. This role spans in‑engine tooling, standalone desktop applications, and optional web‑enabled tools, enabling efficient production at scale on an AAA title. You provide…
Added 7 hours ago
Scheduler
Covenant Care + Covenant Living
Edmonton, AB
…Values, the Scheduler provides clerical and general office support services for the program including the responsibility of scheduling staff. The successful incumbent will ensure that…
Added 7 hours ago
DS
Elementary School Secretary (Full-time)
District School Board of Niagara
Thorold, ON
- Full-time
…cards, correspondence, staff lists, newsletters, registrations, desktop publishing, inputting of student assessment data, website maintenance, etc. Applicants are required to administer…
Added 8 hours ago
C
Senior Software Engineer – Kotlin, VP
Citi
Mississauga, ON
- Full-time
Desktop / Frontend Development: Experience with C# / .NET and WPF (Windows Presentation Foundation) UI development for front-office trading or risk management desktop tools.
Added 8 hours ago
M
Community Engagement Advisor
Metrolinx
Toronto, ON
- Full-time
Support formal consultation by arranging and hosting regular stakeholder meetings (i.e. Construction /Community Liaison Committee, Community Impact Tables), community pop ups and canvasses…
Added 9 hours ago
TH
IT Intern (8-month fixed term)
Tricon Homes
Toronto, ON
- Full-time
The IT Intern provides technical assistance and support to end-users across the organization. They work closely with the IT team, assisting with troubleshooting, maintenance, and support…

Noble Corporation

Help Desk Analyst (6-month contract)

Vaughan, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Dec 4, 2026
Experience: 3+ years of hands-on IT support or help desk experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Overview And What We Offer You

We’re looking for a customer-focused Help Desk Analyst to join our IT team at our Head Office for a 6-month contract. In this role, you’ll be the first line of support for end-user IT issues, ranging from basic troubleshooting to configuring endpoints and supporting cloud services. You’ll play a key role in ensuring our teammates across the business stay connected and productive by providing timely, courteous, and effective technical support.

This is a hands-on role in a fast-paced environment, ideal for someone who enjoys solving problems, working with technology, and helping others.

When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?

This posting is for an existing vacancy.

How You Contribute To Noble's Success

Respond to, triage, and resolve incoming IT support tickets via our ticketing system (BMC FootPrints)
Provide end-user support for:
- Windows endpoints (setup, imaging, and reconfiguration)
- O365 applications (Outlook, Teams, OneDrive, SharePoint, etc)
- Network connectivity (basic LAN/WAN troubleshooting)
- Mobile devices (iOS/Android)
- Printers (HP, Ricoh, Zebra)
- RF mobile workstations
Assist users with login/access issues tied to Active Directory
Support common remote work technologies including virtual desktop environments (Citrix, RDP)
Monitor and review escalated email security threats via Proofpoint, working with internal teams to identify false positives or malicious content
Maintain accurate ticket documentation and escalate unresolved issues when necessary
Participate in a rotating after-hours/on-call support schedule
Provide excellent customer service through strong communication, follow-up, and professionalism
Other duties as assigned

Must Haves and Nice to Haves

Must Haves

Completion of university degree or college diploma in a related field
3+ years of hands-on IT support or help desk experience
Strong customer service and interpersonal communication skills
Working knowledge of Windows OS, desktop hardware, and endpoint imaging/configuration
Solid understanding of Microsoft 365 tools (especially Outlook, Teams, SharePoint)
Basic networking knowledge (IP addressing, DNS, DHCP, VPN)
Experience supporting mobile devices and common printing issues
Familiarity with Active Directory user account management
Ability to prioritize and manage multiple tasks in a dynamic environment

Nice to Haves

Experience with BMC FootPrints or similar ticketing platforms
M365 Fundamentals certification
Exposure to email security tools (e.g., Proofpoint, Abnormal)
Understanding of endpoint security and antivirus tools (Sophos, Sentinal One)
Familiarity with RF handheld devices and warehouse technology

Who We Are

From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.

While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.

When you join Team Noble, success is in store for you, too!

As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.

We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6344 with reference of the Job Title.

We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly.Hiring Managers are responsible for reviewing applications and making all final hiring decisions. AI-assisted tools may be used from time to time to support the recruitment process.

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More about this job

Responsibilities

Respond to and resolve end-user IT support tickets, supporting Windows devices, Microsoft 365 applications, networks, mobile devices, printers, access issues, and remote work technologies. Review email security alerts, document and escalate unresolved issues, participate in an after-hours support rotation, and provide professional customer service.

Requirements

Requires a university degree or college diploma in a related field and at least three years of hands-on IT support or help desk experience. Candidates should have strong customer service skills and working knowledge of Windows, Microsoft 365, basic networking, mobile devices, printing, and Active Directory; ticketing platforms and email security tools are desirable.

Skills

IT Help Desk Support
Ticket Triage and Resolution
Windows Endpoint Setup and Imaging
Microsoft 365
Outlook
Microsoft Teams
SharePoint
Basic Network Troubleshooting
Active Directory
Mobile Device Support
Printer Troubleshooting
Citrix
Remote Desktop Protocol
Proofpoint
Customer Service
Ticket Documentation

Visa sponsorship

Not detected in the job text

Keywords

BMC FootPrints
Windows
Endpoint Imaging
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
LAN
WAN
IP Addressing
DNS
DHCP
VPN
iOS
Android
HP Printers
Ricoh Printers
Zebra Printers
RF Mobile Workstations
Active Directory
Citrix
Remote Desktop Protocol
Proofpoint
Sophos
SentinelOne
Endpoint Security
Antivirus
Warehouse Technology

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