Manager, Partnerships & Corporate Accounts (GTA)

Role Overview & Core Operating Mandate

Noble First Aid and CPR is an Ontario-based, WSIB-approved training provider offering comprehensive First Aid, CPR, AED, and Basic Life Support (BLS) certification courses. We serve individuals, businesses, and organizations through scheduled classroom sessions, private group bookings, and on-site workplace training. Committed to delivering professional instruction, convenient training options, and an exceptional customer experience, Noble First Aid and CPR helps individuals and organizations meet workplace safety requirements while developing essential life-saving skills.

CORE OPERATING MANDATE: EXECUTION & BILLED REVENUE OVER SIGNATURES

Signing an MOU, preferred-provider letter, or corporate partnership agreement is an important first step, but the true commercial value comes from converting these agreements into scheduled training cohorts and realized revenue. This position is primarily measured on tangible business outcomes: confirmed training dates, enrolled participant headcount, paid corporate invoices, and recurring annual renewals.

Target Market Verticals

The Manager, Partnerships & Corporate Accounts is responsible for identifying, pursuing, and converting training opportunities across businesses, institutions, and organizations throughout GTA that require First Aid, CPR, AED, and Basic Life Support (BLS) training. The following target market verticals represent examples of potential outreach opportunities and are not intended to be an exhaustive list. The Manager is expected to proactively identify and engage all relevant businesses, institutions, and organizations that may benefit from Noble First Aid and CPR's training services, including sectors and opportunities beyond those listed below:

1. Education & Academia

Career colleges, public and private colleges, universities, secondary schools, vocational and trade schools, and specialized educational programs.

2. Childcare & Youth Services

Licensed childcare centres, daycare networks, home childcare agencies, summer camps, youth organizations, and before- and after-school programs.

3. Non-Profits & Community Organizations

Non-profit agencies, community service organizations, homeless shelters, food banks, religious institutions, volunteer networks, and settlement agencies.

4. Industrial & Logistics

Manufacturing facilities, warehouses, logistics and distribution centres, construction companies, general contractors, trade unions, and subcontractors.

5. Corporate & Hospitality

Corporate offices, technology companies, commercial property management firms, hotels, event venues, retail chains, and grocery businesses.

6. Fitness, Recreation & Security

Fitness centres, gyms, aquatic facilities, swim schools, sports academies, martial arts studios, private security firms, and event security providers.

7. Healthcare & Clinical Services

Retirement residences, assisted living facilities, dental clinics, optometry and physiotherapy practices, medical imaging centres, and other healthcare service providers.

Key Responsibilities & Operational Expectations

In this role, you will report directly to the Project Director and work in close collaboration with Noble First Aid's senior leadership team to strategically execute and deliver on the following key responsibilities and operational objectives:

1. Direct Hunting & Account Acquisition

• Proactively prospect decision-makers: HR Directors, Health & Safety Managers, College Deans, Operations Leads, and Non-Profit Executive Directors across GTA.

• Execute outbound activity including structured calling blitzes, customized LinkedIn approaches, email funnels, and walk-in visits to commercial and industrial complexes.

• Respond to institutional Requests for Proposals (RFPs) and corporate vendor tenders with competitive, high-margin proposals.

2. Commercial Deal Structuring & Contract Execution

• Formulate and execute Master Service Agreements (MSAs), preferred-vendor agreements, and annual institutional service contracts.

• Establish pricing structures featuring minimum group sizes, fixed booking tiers, and late cancellation policies that safeguard operating margins.

• Ensure all agreements legally bind the partner to direct marketing access, mandatory student enrollment clauses, or scheduled multi-batch staff calendars.

3. The 'Contract-to-Cash' Activation (Ensuring Seat Utilization)

• Take direct responsibility for converting signed accounts into booked, delivered, and paid training sessions within 30 days of contract signature.

• For Academic Partners: Embed Noble CPR registration portals into the partner's LMS/student orientation, lock cohort dates into academic calendars, and drive 90%+ seat attendance.

• For Corporate & Industrial Partners: Coordinate with HR/Operations or appropriate corporate contacts to ensure seamless training schedules for their staff that align with their business operational needs.

4. Recertification Engine & Lifetime Account Value

• Establish an automated certification renewal tracking system for corporate clients to monitor staff certification expiry dates and coordinate timely recertification based on the specific validity periods and renewal requirements of each training course.

Key Performance Indicators

METRICS & PERFORMANCE STANDARDS

• Billed & Collected Revenue: Total gross invoiced revenue generated through corporate and institutional partnership accounts against assigned quarterly targets.

• Paid Seat Volume: Total number of students trained and billed per month across all cohorts.

• Activation Velocity: Proportion of newly signed accounts that deliver a billed training cohort within 30 calendar days of signature.

• Ongoing Business Acquisition & Growth: Sustain consistent prospecting and business development efforts, securing new corporate and institutional partnerships.

Recertification & Renewal Rate: Percentage of prior-year partner accounts rebooking their annual compliance batches.

Candidate Profile & Qualifications

• Experience: 3–6+ years of quota-carrying B2B business development, institutional sales, or corporate training sales experience in Ontario.

• Commercial Drive: Proven history of exceeding sales quotas; intrinsically motivated by closed revenue, pipeline velocity, and client retention.

• Regulatory Familiarity: Understanding of Ontario's WSIB First Aid Regulation 1101 and First Aid, CPR, and AED certification requirements for workplaces, educational institutions, and clinical placements is an asset (though not mandatory; thorough product and regulatory training will be provided).

• Negotiation & Polish: High-level communication and presentation abilities, capable of pitching C-suite executives, academic institution leaders, and procurement committees.

• Mobility: Valid Ontario Driver's License and access to a reliable vehicle for in-person partner meetings and client site audits across the GTA and surrounding regions.

Compensation & Benefits

• Base salary commensurate with B2B business development experience.

• Excellent commission & bonus structure directly indexed to generate invoiced revenue and trainee seat volume.

• Career advancement into senior commercial leadership as corporate account volume and instructor teams scale.