Account Manager
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About noissue
noissue is a modern brand company that builds tools, products, and experiences for the next generation of business owners. We think like the brands we serve: creative, fastmoving, and entrepreneurial.We empower brands to express their identity through design. We champion creativity as a strategic tool, packaging as storytelling, not just utility.
Our customers range from fast-growing DTC startups to globally recognised brands, all of whom care about how their products arrive in the world. Packaging isn’t an afterthought for them, it’s part of their brand experience, their supply chain, and their values.
As an Account Manager at noissue, you won’t be managing transactions. You’ll be building partnerships. You’ll help brands make smarter packaging decisions, scale sustainably, and deliver consistently great experiences to their customers.
What you'll be doing
- Partnering with ambitious, brand-led businesses to support their primary packaging as they grow
- Building genuine, long-term relationships - becoming a trusted partner, not just a point of contact
- Owning and expanding a portfolio of accounts through thoughtful, strategic growth
- Proactively prospecting brands that align with noissue’s values and long-term vision
- Visiting key customers quarterly to stay close to their teams, operations, and brand evolution
- Crafting tailored proposals that balance brand ambition, operational realities, and commercial outcomes
- Managing a clean pipeline and delivering against revenue targets
- Owning the full customer journey end-to-end
- Collaborating cross-functionally to advocate for your customers internally
What we're looking for
- Strong understanding of brand and the critical role packaging plays in perception and customer experience
- Someone who values human connection and long-term relationship building over transactional selling
- Solid sales fundamentals (discovery, pricing, CRM, account management)
- Experience selling physical products or working alongside supply chain/operations teams
- A thoughtful, collaborative leader who can coach others while driving strong commercial results
- Highly organised, curious and commercially minded, and aligned with noissue’s values around quality and doing business the right way
Pay & Compensation Package
- Annual base salary of $75,000 CAD + OTE
- Three weeks of paid annual leave
- Extended health insurance
- Company-provided laptop
More about this job
Responsibilities
The Account Manager will build long-term partnerships with brand-led businesses to support their packaging needs and strategic growth. They are responsible for managing the full customer journey, prospecting new brands, and delivering against revenue targets.
Requirements
Candidates should have a strong understanding of branding and experience selling physical products or working with supply chains. The role requires solid sales fundamentals, strong organizational skills, and a collaborative leadership style.
Skills
- Account Management
- Relationship Building
- Sales Fundamentals
- Discovery
- Pricing
- CRM
- Strategic Growth
- Prospecting
- Proposal Crafting
- Pipeline Management
- Cross-functional Collaboration
- Supply Chain Knowledge
- Commercial Acumen
- Customer Journey Management
Benefits
- Three weeks of paid annual leave
- Extended health insurance
- Company-provided laptop
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Manufacturing
- Customer Service & Support
Keywords
- Packaging
- DTC
- Account Management
- Business Development
- Sales Strategy
- CRM
- Supply Chain
- Revenue Targets
- Brand Identity
- Customer Experience
- Strategic Growth
- Pipeline Management
- Commercial Outcomes