Segment Program Manager, Mission Critical Enterprise
- Ottawa, ON, Canada
- Kanata, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
The ideal candidate is a highly structured, execution-oriented program leader who can operate effectively at both strategic and operational levels. They are comfortable working across organizational boundaries, creating clarity where ownership or priorities may be ambiguous, and constructively challenging stakeholders to ensure commitments are delivered.
This role requires someone who can see the broader business picture while maintaining rigorous attention to execution details - connecting strategy to actions and ensuring that decisions translate into ownership, ownership translates into execution, and execution translates into measurable business outcomes.
How You Will Contribute And What You Will Learn
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits in US :
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
The ideal candidate is a highly structured, execution-oriented program leader who can operate effectively at both strategic and operational levels. They are comfortable working across organizational boundaries, creating clarity where ownership or priorities may be ambiguous, and constructively challenging stakeholders to ensure commitments are delivered.
This role requires someone who can see the broader business picture while maintaining rigorous attention to execution details - connecting strategy to actions and ensuring that decisions translate into ownership, ownership translates into execution, and execution translates into measurable business outcomes.
How You Will Contribute And What You Will Learn
- Establish and run the integrated MCE segment operating cadence across strategy, technology, industry partnerships and regional execution.
- Translate strategic priorities into structured execution plans with clear owners, milestones, dependencies, risks, decisions, and measurable outcomes.
- Develop and maintain the segment-wide master program plan, ensuring alignment across all major initiatives and workstreams.
- Coordinate cross-functional execution across PLM, GSCO, Marketing, Finance, Partnerships and regional teams.
- Establish and maintain strong program governance, including the governance calendar, action register, RAID log, decision log, dependency tracker, and executive follow-up process.
- Track execution against agreed commitments and proactively identify schedule, resource, ownership, dependency, and decision risks.
- Drive timely closure of actions and decisions by working directly with accountable functional and regional owners.
- Escalate material risks, unresolved dependencies, ownership gaps, and decision delays to the MCE Segment Lead.
- Prepare executive-level operating reviews, dashboards, agendas, readouts, and decision packages that provide clear visibility into business performance and execution.
- Coordinate readiness across functions for key product launches, campaigns, customer engagements, EIC activities, and regional activation.
- Continuously improve the segment's operating mechanisms to increase execution speed, transparency, accountability, and predictability.
- Significant experience in program management, business operations, product operations, strategy execution, or a comparable cross-functional leadership role.
- Demonstrated ability to manage complex, multi-workstream programs across global and cross-functional organizations.
- Strong understanding of program management disciplines, including governance, milestone management, RAID management, dependency management, and executive reporting.
- Proven ability to translate strategic objectives into practical execution plans and measurable deliverables.
- Strong business and financial acumen, with the ability to understand and communicate business metrics such as orders, sales, margin, pipeline, and forecast performance.
- Experience working with senior executives and preparing concise, decision-oriented executive communications.
- Strong analytical and problem-solving skills, with the ability to identify risks and execution gaps before they materially impact delivery.
- Excellent stakeholder management and influencing skills, particularly in a matrixed environment where outcomes must be driven without direct reporting authority.
- Strong written and verbal communication skills with the ability to simplify complex topics and clearly articulate decisions, risks, and required actions.
- Highly organized, detail-oriented, and comfortable managing multiple priorities and dependencies simultaneously.
- Experience within Energy, Transportation, Critical Infrastructure or related markets.
- Experience coordinating product, technology, commercial, marketing, partnership, and regional execution teams.
- Familiarity with product lifecycle management, go-to-market execution, customer engagement, and sales enablement processes.
- Experience supporting global segment, business-unit, or portfolio-level operating models.
- Demonstrated ability to build operating mechanisms and program management structures in evolving or transformational organizations.
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits in US :
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
More about this job
Responsibilities
Establish and manage the Mission Critical Enterprise segment’s operating cadence and master program plan, coordinating cross-functional and regional teams, governance, dependencies, risks, and decisions. Track commitments, escalate execution gaps, prepare executive reviews and decision materials, coordinate launch and customer readiness, and improve operating mechanisms to deliver measurable outcomes.
Requirements
Requires significant experience in program management, business operations, product operations, strategy execution, or a comparable cross-functional leadership role, including managing complex global programs and applying governance, milestone, risk, and dependency management. Candidates should demonstrate business and financial acumen, executive communication, analytical problem-solving, and the ability to influence stakeholders in a matrixed organization; experience in energy, transportation, critical infrastructure, or related markets is preferred.
Skills
- Program Management
- Business Operations
- Strategy Execution
- Program Governance
- Milestone Management
- Risk And Issue Management
- Dependency Management
- Executive Reporting
- Financial Acumen
- Business Metrics Analysis
- Stakeholder Management
- Cross-Functional Leadership
- Analytical Problem-Solving
- Executive Communication
- Product Lifecycle Management
- Go-To-Market Execution
Benefits
- Health And Dental Benefits
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Life Insurance
- Accidental Death And Dismemberment Insurance
- Paid Holidays And Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption Assistance
- Employee Assistance Program
- Work-Life Resource Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Technology
- Energy
- Transportation
Keywords
- Mission Critical Enterprise
- Program Management
- Business Operations
- Strategy Execution
- Integrated Operating Cadence
- Master Program Plan
- Program Governance
- Governance Calendar
- Action Register
- RAID Log
- Decision Log
- Dependency Tracker
- Milestone Management
- Risk Management
- Executive Reporting
- Business Metrics
- Orders
- Sales
- Margin
- Pipeline
- Forecast Performance
- Product Lifecycle Management
- Go-To-Market Execution
- Customer Engagement
- Sales Enablement
- Product Launches
- Regional Execution
- Energy
- Transportation
- Critical Infrastructure