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Added 11 mins ago
AR
【Contract】Project Superintendent - Industrial Plant Construction (36265)
Activ8 Recruitment & Solutions
ON · Simcoe, ON
- $60 to $70 CAD / hour
- Contract
…construction projects. This position will work closely with a Project Manager and will be responsible for overseeing daily field operations from project start through…
Added 13 mins ago
Tourism Development Advisor - Planning and Development Officer 1-2
The Government of Nova Scotia
NS · WINDSOR, NS
This position reports to the Manager, Experience Development.
Added 26 mins ago
GO
Tourism Development Advisor - Planning and Development Officer 1-2
Government of Nova Scotia
Windsor, NS
- Full-time
This position reports to the Manager, Experience Development.
Added 40 mins ago
PH
Senior Project Manager - Permanent - 4271
Parker Huggett - A Division of LRO Staffing
AB · Edmonton, AB
- Full-time
An Alberta-based general contractor with a full slate of ICI (Industrial, Commercial, Institutional) work is looking for a Senior Project Manager to take the wheel on some of their larger…
Added 40 mins ago
AH
Clinical Research Coordinator - Phase 1 Group
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…assignment to the Phase 1 group. Reporting to the CTU Associate Manager, you will work in a team environment to facilitate clinical trial activities and complete delegated study tasks.…
Added 40 mins ago
PH
Project Manager/Senior Project Manager - Permanent - 4278
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
A Calgary general contractor with a healthy pipeline of ICI (Industrial, Commercial, Institutional) work is hiring, and they're open on level. Come in as a Project Manager or a Senior…
Added 42 mins ago
WC
Territory Manager
Waste Connections
Kelowna, BC
- Full-time
The Territory Manager will prospect new business while providing excellent customer service. In this role, you will be reaching out to potential customers by cold calling… a lot! We have a…
Added 42 mins ago
T
Product Manager
TD
Toronto, ON
- Full-time
- As part of Agile the Product Manager is a Product Owner responsible for creating Features and Stories and attending governance meetings for reporting KPI's\ general performance and risks
Added 58 mins ago
MU
Service Representative
McGill University
Sherbrooke, QC
- Full-time
If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and…
Added 58 mins ago
Administrative Assistant
Defence Construction Canada
Victoria, BC
…provides a range of administrative support services to the Site Manager or to the Regional Operations Manager(s), program leaders and regional service line leaders. The incumbent acts as…
Added 1 hour ago
PJ
Financial Reporting Manager - Maternity Leave Contract
Prosserman JCC
Toronto, ON · North York, ON
- $80,000 to $90,000 CAD / year
- Contract
Reconcile sub-ledger accounts to the general ledger
Added 1 hour ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a…
Added 1 hour ago
UH
Pharmacist - TOP
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 1 hour ago
OR
Senior Specialist Marketing Finance and Procurement
OSL Retail Services Inc
Mississauga, ON
- Other
…and risk management, includes maintaining vendor relations, contract renewal terms, and vendor on-site…
Added 1 hour ago
SC
Funeral Director/Embalmer
Service Corporation International
Saskatoon, SK
- Full-time
Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for…
Added 1 hour ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Peterborough, ON
- Full-time
Assistant Manager, Laboratory OperationsLocation: PHO Peterborough Laboratory, 99 Hospital Drive, Peterborough, ONDepartment: Peterborough Laboratory
Added 1 hour ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Orillia, ON
- Full-time
Assistant Manager, Laboratory OperationsLocation: PHO Orillia Laboratory, 750 Memorial Avenue, Orillia, ONDepartment: Orillia Laboratory
Added 1 hour ago
SN
Manager, Payroll (18 Month Contract)
Saje Natural Wellness
Toronto, ON
- Contract
…make:<br><br></strong>Reporting to the Director, People & Total Rewards, the Payroll Manager provides leadership and oversight of Saje’s Canadian and U.S. payroll operations,…
Added 1 hour ago
BP
Director, Construction (Data Centers)
Brookfield Properties
AB · Calgary, AB
- Full-time
BGRE acts as Developer and Development Manager on the project, coordinating the owner, power provider, tenant and construction interfaces into a single delivery program. This position…
Added 2 hours ago
J
Director, PDS
JLL
Vancouver, BC
- Full-time
10+ years of Professional Consulting experience as an Owner’s Representative Project Manager
Added 2 hours ago
H
General Manager
Havergal
Sackville, NB
- Full-time
Now, if you were to come on board as our General Manager, we'd ask you to do the following for us:
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 2 hours ago
DM
Manager, Project Controls
DMC Mining Services
Vaughan, ON
- Full-time
…their project controls reporting to this position, and the Manager, Corporate Project Controls is accountable for turning those submissions into one consolidated, reliable view of cost,…
Added 2 hours ago
Senior Manager, Finance
March of Dimes Canada
Toronto, ON
The Senior Finance Manager, Mission Delivery provides financial leadership and team oversight across government-funded, fee-for-service, and philanthropy portfolios, with accountability for…
Added 2 hours ago
Administrative & Payroll Assistant
SGGG Fund Services Inc.
Toronto, ON
This is a one-year maternity leave contract role.

Closed listing

Nokia

Customer Project Manager

600 March Road, Ottawa, ON, K2K 2E6, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Family Description

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.

Subfamily Description

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.

Responsibilities

•Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.

•Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.

•Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.

•Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).

•Assures consistency among project financial, product and service forecast activities.

•Participates in pre-sales and sales process activities.

•Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.

•Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.

•Ensures project contract management process is initiated and executed.

•Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).

•Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.

•Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.

•Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.

•Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

•Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.

•Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.

•Conducts thorough risk management for all project risks and opportunities.

•Seeks to define new opportunities to expand and renew contracts with the customer.

•Leads the project team and may perform some line manager responsibilities.

•Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business)

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

About employer

More about this job

Responsibilities

The Customer Project Manager is responsible for the end-to-end delivery of customer projects, ensuring they meet contractual obligations, budget, and quality standards. They manage project resources, stakeholders, and risks while driving improvement actions to secure project gross margins.

Requirements

The role requires 5-8 years of extensive relevant experience in project management and a bachelor's or postgraduate degree. Candidates must possess strong leadership skills, the ability to operate autonomously, and experience communicating with executive leadership.

Skills

Project management
Risk management
Stakeholder management
Financial management
Strategic planning
Cross-functional leadership
Operational delivery
Contract fulfillment
Upselling
Cross-selling
Resource management
Quality assurance
Negotiation
Communication
Global mindset

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Project Management
Risk Management
Stakeholder Management
Financial Results
Operational Services
Contract Fulfillment
Upselling
Cross-selling
Project Planning
Resource Management
Health & Safety
Strategic Objectives
Cross-functional Projects
Global Mindset
Executive Communication
Business Benefits
Quality Control

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