Jobs in Canada

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Added 1 min ago
HK
Restaurant manager
Hestia Kitchen & Bar
Richmond, BC
- From $39 CAD / hour
- Full-time
- On-site
Added 2 mins ago
FB
Operations manager, restaurant chain
Frankie's Burger Enterprises Inc.
Burnaby, BC
- From $37.26 CAD / hour
- Full-time
- On-site
Added 2 mins ago
PB
Retail sales manager
Provincial Building Services
Victoria, BC
- From $43.27 CAD / hour
- Full-time
- Contract
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 3 mins ago
SA
Dining room manager
Smoke and Sow Inc.
Whitehorse, YT
- From $37.99 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 8 mins ago
P
restaurant manager
Petro-Canada
London, ON
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 8 mins ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc.
AB · Edmonton, AB
- Full-time
…growing fleet of vehicles and equipment, we know that keeping our operations running smoothly starts with having the right people on our…
Added 8 mins ago
W
Operations manager
WPS
Shefford, QC
- Full-time
Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire…
Added 8 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 8 mins ago
EC
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Canada
Jasper, AB
- Part-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 8 mins ago
WC
Préposé aux livraisons directes à la succursale
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
RP
Senior Financial Analyst, Financial Planning & Projects
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Senior Financial Analyst to join their Finance team. Reporting to the Finance Manager, this position offers the opportunity to play a critical role in financial…
Added 8 mins ago
PH
Lead, Replenishment and Distribution, Supply Chain
Provincial Health Services Authority
Cranbrook, BC
- Full-time
The Lead, Replenishment and Distribution reports to the Manager, Regional Distribution and is accountable for the day-to-day replenishment and distribution operations of a designated…
Added 8 mins ago
(CAN) Pharmacy Assistant (Part Time)
Walmart Canada
London, ON
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 8 mins ago
EC
Event Technical Lead- BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 8 mins ago
B
Coordinator, Operations - CAN - AB - Fort Mcmurray - Tiaganova Cres - R26-09924
BrandSafway
AB · Wood Buffalo, AB
- Full-time
We are currently seeking a Fleet Coordinator for our Fort McMurray office. Reporting to the Operations Manager, the Fleet Coordinator role is essential to maintaining fleet reliability,…
Added 8 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Trois-Rivières, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 8 mins ago
WC
(CAN) Associé, cosmétiques
Walmart Canada
Levis, QC
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 8 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Listowel, ON
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 8 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Levis, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
C(
Multiple Roles Avaliable
CEC (Cutting Edge Consulting Inc.)
Kamloops, BC
- Full-time
We are currently hiring for multiple positions across our organization, from leadership and project management to administration, operations, crane operations, and skilled trades.
Added 8 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
Merritt, BC
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Niagara Falls, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
Halifax, NS
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 8 mins ago
FP
Store Manager
Freshslice Pizza
Vancouver, BC · Greater Vancouver, BC
- $45,000 to $60,000 CAD / year
- Full-time

Nokia

Customer Project Manager

600 March Road, Ottawa, ON, K2K 2E6, Canada

Full-time

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Job details

Job type: Full-time
Experience: Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Posting language: English
Posted: Oct 8, 2026

Original job description

Family Description

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.

Subfamily Description

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.

Responsibilities

•Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.

•Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.

•Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.

•Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).

•Assures consistency among project financial, product and service forecast activities.

•Participates in pre-sales and sales process activities.

•Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.

•Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.

•Ensures project contract management process is initiated and executed.

•Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).

•Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.

•Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.

•Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.

•Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

•Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.

•Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.

•Conducts thorough risk management for all project risks and opportunities.

•Seeks to define new opportunities to expand and renew contracts with the customer.

•Leads the project team and may perform some line manager responsibilities.

•Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business)

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

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More about this job

Responsibilities

The Customer Project Manager is responsible for the end-to-end delivery of complex customer projects, ensuring they meet scope, budget, schedule, and quality requirements. They act as the primary interface for customers and stakeholders while managing project teams, risks, and financial performance.

Requirements

Candidates must possess 5-8 years of extensive relevant experience in project management and a graduate or postgraduate equivalent degree. The role requires strong leadership skills, a global mindset, and the ability to communicate effectively with executive leadership.

Skills

Project management
Risk management
Contract management
Financial forecasting
Change management
Stakeholder management
Quality assurance
Strategic planning
Communication
Leadership
Negotiation
Supply chain management
Logistics
KPI monitoring
Upselling

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Project Manager
Risk Management
Contract Management
Financial Forecasting
Change Management
Stakeholder Management
Quality Improvement
Supply Chain
Logistics
KPI
Upselling
Cross-selling
Nokia Mode of Operation
PM@Nokia
Operational Management
Pre-sales
Sales Process
Customer Satisfaction
Project Closure
Lessons Learned
Strategic Planning
Communication Plan
Network Operations
Acceptance
Project Lifecycle
Resource Management
Business Objectives
Cross-functional
Geographical Projects

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