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Added 12 mins ago
LT
Senior Project Manager with Airline Technology
Lorven Technologies Inc.
Canada
- Contract
Role: Senior Project Manager with Airline Technology
Added 12 mins ago
Q
Project Manager
Querentia
Vancouver, BC
- Contract
We are seeking an experienced Project Manager to lead and deliver medium-complexity projects involving multidisciplinary teams and multiple stakeholders. The ideal candidate will be…
Added 42 mins ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
Added 42 mins ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
Added 42 mins ago
SM
Project Manager II Digital and Information Services
St. Michael's Hospital
Toronto, ON
- Temporary
The Digital Project Manager II is responsible for planning and delivering medium-scale digital health initiatives within the Digital Project Management Office. Working in partnership with…
Added 42 mins ago
BP
IT Risk & Control Assurance Project Manager
BNP Paribas
Montreal, QC
- Full-time
Added 42 mins ago
I
Project Manager W38RWX79
Integricon
Ottawa, ON
- $65,000 to $90,000 CAD / year
- Full-time
Under the supervision of the Operations Manager, the Project Manager position is responsible for initiating, selling, overseeing and completing all assigned claims in an efficient and…
Added 1 hour ago
GU
Project Manager - Energy and Infrastructure
GenCore Utilities Ltd.
Markham, ON
- $100,000 to $140,000 CAD / year
- Full-time
Added 1 hour ago
CG
Senior Project Manager - Bridge Construction - Vancouver
Canterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Canterra Group has been engaged to recruit an experienced Senior Project Manager for a leading heavy civil contractor in the Lower Mainland.
Added 1 hour ago
SS
IT Project Manager
Sodales Solutions
Toronto, ON
- Full-time
We're seeking an experienced Project Manager to lead the successful software implementations in a fast-paced SaaS environment. This role is ideal for a highly organized and proactive leader…
Added 1 hour ago
GZ
Project Manager, Construction
Gestion Zagora
AB · Edmonton, AB
- Full-time
Gestion Zagora is looking for a highly qualified and motivated Project Manager, Construction to join our team in Edmonton, AB. This full-time, on-site position will play a key role in…
Added 1 hour ago
NB
Project Manager
National Bank of Canada
Montreal, QC
- Full-time
As a Project Manager in the Assisted Channels Operations Team at National Bank, you’ll coordinate the delivery of our technology projects and provide value. In this role, you’ll have a…
Added 1 hour ago
BH
Compliance Project Manager
BC Hydro
Burnaby, BC
- Temporary
Project Manager (Compliance Program Solutions & Analytics)
Added 1 hour ago
SI
Gestionnaire de projet - Préparation opérationnelle (ORP) / Operational Readiness Project Manager
Systemex Industries Conseils
Montreal, QC
- Full-time
Added 2 hours ago
B
Project Manager - Telecommunications
BAAC
Calgary, AB
- Full-time
BAAC Construction is hiring a motivated, hands-on Project Manager to lead the delivery of long-haul fibre optic construction across Alberta, in both urban centres and rural corridors.
Added 2 hours ago
PH
Senior Project Manager - Permanent - 4271
Parker Huggett - A Division of LRO Staffing
AB · Edmonton, AB
- Full-time
…(Industrial, Commercial, Institutional) work is looking for a Senior Project Manager to take the wheel on some of their larger Edmonton-area…
Added 2 hours ago
PH
Project Manager/Senior Project Manager - Permanent - 4278
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
…Institutional) work is hiring, and they're open on level. Come in as a Project Manager or a Senior Project Manager, depending on what you bring to the…
Added 2 hours ago
HP
Senior Project Manager
HOCS Projects
Calgary, AB
- Full-time
HOCS Projects is seeking a Senior Project Manager to lead the successful delivery of multi-disciplinary engineering projects across the energy sector. This rol
Added 2 hours ago
V
Finance Project Manager
Vertage
Montreal, QC
- Contract
Finance & Tax Transformation / Continuous Improvement Project Manager
Added 2 hours ago
B
Assistant Project Manager
Binnie
Burnaby, BC
- Full-time
Binnie is looking for an Assistant Project Manager to join our Project Delivery Facilities & Utilities Division full-time in our Burnaby office
Added 2 hours ago
M
Project Manager, IM-Related Level 2
Mindtris
Victoria, BC
- Full-time
Job Title: Project Manager, IM-Related Level 2
Added 2 hours ago
A
Project Manager – Workday Implementation / HR Transformation
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Contract
Hiring Manager is looking for a project manager who can do change management activates and report to stake holder.
Added 2 hours ago
Project Manager Civil
EBC Inc.
Mississauga, ON
Added 2 hours ago
Project Manager Civil
EBC Inc.
Mississauga, ON
Added 3 hours ago
RM
Project Manager, Environmental Assessment and Studies
Regional Municipality of Peel
Brampton, ON
- Other

Closed listing

Nokia

Customer Project Manager

600 March Road, Ottawa, ON, K2K 2E6, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Family Description

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.

Subfamily Description

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.

Responsibilities

•Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.

•Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.

•Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.

•Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).

•Assures consistency among project financial, product and service forecast activities.

•Participates in pre-sales and sales process activities.

•Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.

•Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.

•Ensures project contract management process is initiated and executed.

•Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).

•Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.

•Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.

•Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.

•Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

•Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.

•Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.

•Conducts thorough risk management for all project risks and opportunities.

•Seeks to define new opportunities to expand and renew contracts with the customer.

•Leads the project team and may perform some line manager responsibilities.

•Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business)

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

About employer

More about this job

Responsibilities

The Customer Project Manager is responsible for the end-to-end delivery of customer projects, ensuring they meet contractual obligations, budget, and quality standards. They manage project resources, stakeholders, and risks while driving improvement actions to secure project gross margins.

Requirements

The role requires 5-8 years of extensive relevant experience in project management and a bachelor's or postgraduate degree. Candidates must possess strong leadership skills, the ability to operate autonomously, and experience communicating with executive leadership.

Skills

Project management
Risk management
Stakeholder management
Financial management
Strategic planning
Cross-functional leadership
Operational delivery
Contract fulfillment
Upselling
Cross-selling
Resource management
Quality assurance
Negotiation
Communication
Global mindset

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Project Management
Risk Management
Stakeholder Management
Financial Results
Operational Services
Contract Fulfillment
Upselling
Cross-selling
Project Planning
Resource Management
Health & Safety
Strategic Objectives
Cross-functional Projects
Global Mindset
Executive Communication
Business Benefits
Quality Control

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