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Added 10 mins ago
CB
Junior Civil Project Manager
CapWest Build
Vancouver, BC
- Full-time
We’re seeking a Junior Civil Project Manager to help drive civil construction projects from start to finish. If you’re organized, collaborative, and ready to take on a hands-on role…
Added 25 mins ago
BR
Health and Safety Coordinator
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · CAN - SRGI Office - BC
- Full-time
…family of companies across Canada and is comprised of Spectrum Resource Group, Wright Tree Service of Canada, ArborCare® and CNUC of…
Added 25 mins ago
B
Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.
Added 55 mins ago
Janitorial Services Manager
Kandor
Victoria, BC
We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning,…
Added 55 mins ago
Senior Project Manager
First Nations Financial Management Board
Vancouver, BC
Monitor project budgets, expenses, invoices, and resource requirements to keep projects on track.
Added 55 mins ago
HR Advisor - Employee Relations
New Age Services Inc.
Calgary, AB
As a neutral resource, the HR Advisor helps ensure workplace concerns are reviewed fairly, employees are provided an opportunity to be heard, and organizational policies and procedures are…
Added 55 mins ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 1 hour ago
CB
Civil Project Manager
CapWest Build
Vancouver, BC
- Full-time
Support the Director in developing operational strategies, resource plans, and best practices for civil project delivery.
Added 1 hour ago
S
Assistant Department Manager, Bakery
Save-On-Foods
Kamloops, BC · Brocklehurst - Kamloops BC
- Part-time
We are hiring for an Assistant Department Manager, Bakery at our Brocklehurst Save-On-Foods location in Kamloops, BC.
Added 1 hour ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of…
Added 1 hour ago
M
Manager, Lead Engagement
Medcan
Toronto, ON
- $85,122 to $117,042.75 CAD / year
- Full-time
We are seeking a Manager, Lead Engagement who wakes up every day with one mission: optimizing the lead funnel to maximize quality and conversion. This role is the engine behind our revenue…
Added 1 hour ago
B
System Admin - On-prem & Cloud (AWS & Azure)
BMO
Toronto, ON · SCC
- Full-time
Seeking a skilled System admin & deployment resource to design, deploy, and manage our dual-cloud environment. The ideal candidate will bridge the gap between AWS and Azure platforms while…
Added 1 hour ago
B
Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
The Senior Manager, Production Operations Transformation will lead the evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the organization's…
Added 1 hour ago
B
Development Manager
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 1 hour ago
B
Development Manager
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 1 hour ago
WM
Sales Support Manager - Bids & Tenders
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Functions as a communications department/resource regarding internal and external communications including but not limited to newsletters and surveys.
Added 1 hour ago
FS
Manager Brand Stewardship & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Serving as a trusted resource and partner to corporate, regional, and property teams, as well as external partners, the role provides strategic guidance to uphold brand standards and…
Added 1 hour ago
Assistant Store Manager
Rogers Communications
Toronto, ON · Scarborough, ON
Inclusive culture with strong diversity and equity-focused employee resource group
Added 1 hour ago
OH
Case Management Assistant
Olathe Health
Pavilion 1, BC
- Full-time
The Case Management Assistant works under the direction of the Social Work Manager in Case Management, the Case Management Assistant (CMA) has responsibility to provide care/service safely…
Added 1 hour ago
Environmental Project Manager - Kamloops & Vernon BC
Triton Environmental Consultants Ltd
Vernon, BC · Kamloops, BC
…environmental assessment, auditing, monitoring, inspection, and resource management. Supporting our work is a dedicated group of corporate and administrative professionals who help ensure…
Added 1 hour ago
Environmental Project Manager - Vancouver, BC
Triton Environmental Consultants Ltd
Vancouver, BC · BC
…environmental assessment, auditing, monitoring, inspection, and resource management. Supporting our work is a dedicated group of corporate and administrative professionals who help ensure…
Added 2 hours ago
MF
Business systems manager
Millie Financial LTD
North York, ON
- From $70 CAD / hour
- Full-time
- On-site
Added 2 hours ago
GO
Gift Shop Clerk
Government of Manitoba
Winnipeg, MB
- Part-time
Reporting to the Gift Shop Manager, the Gift Shop Clerk is a key point of contact for customers and is responsible for delivering an exceptional retail experience. This role involves…
Added 2 hours ago
UO
Team Lead, Parking Enforcement, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Parking and Transportation Services, this position provides hands-on leadership for parking enforcement operations while maintaining frontline enforcement…
Added 2 hours ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…

Closed listing

Nokia

Customer Project Manager

600 March Road, Ottawa, ON, K2K 2E6, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Family Description

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.

Subfamily Description

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.

Responsibilities

•Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.

•Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.

•Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.

•Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).

•Assures consistency among project financial, product and service forecast activities.

•Participates in pre-sales and sales process activities.

•Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.

•Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.

•Ensures project contract management process is initiated and executed.

•Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).

•Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.

•Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.

•Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.

•Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

•Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.

•Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.

•Conducts thorough risk management for all project risks and opportunities.

•Seeks to define new opportunities to expand and renew contracts with the customer.

•Leads the project team and may perform some line manager responsibilities.

•Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business)

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

About employer

More about this job

Responsibilities

The Customer Project Manager is responsible for the end-to-end delivery of customer projects, ensuring they meet contractual obligations, budget, and quality standards. They manage project resources, stakeholders, and risks while driving improvement actions to secure project gross margins.

Requirements

The role requires 5-8 years of extensive relevant experience in project management and a bachelor's or postgraduate degree. Candidates must possess strong leadership skills, the ability to operate autonomously, and experience communicating with executive leadership.

Skills

Project management
Risk management
Stakeholder management
Financial management
Strategic planning
Cross-functional leadership
Operational delivery
Contract fulfillment
Upselling
Cross-selling
Resource management
Quality assurance
Negotiation
Communication
Global mindset

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Project Management
Risk Management
Stakeholder Management
Financial Results
Operational Services
Contract Fulfillment
Upselling
Cross-selling
Project Planning
Resource Management
Health & Safety
Strategic Objectives
Cross-functional Projects
Global Mindset
Executive Communication
Business Benefits
Quality Control

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