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Added 17 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Ensure unit testing meets expected functionality requirements.
Added 17 mins ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Siebel IP18, Siebel Open UI, Siebel EIM/EAI, Adobe Experience Manager (AEM) integration, J2EE, and report development using OBIEE and Power BI. The successful candidate will be responsible…
Added 1 hour ago
VI
Sales manager (except retail and wholesale)
VMC Immigration Services
Brampton, ON
- $60,000 to $70,000 CAD / year
- Full-time
- On-site
unit 16, 83 Kennedy road southBrampton, ONL6W 3G1
Added 1 hour ago
UO
Research Profile Officer
University of Victoria
Victoria, BC
- Full-time
…Within this portfolio, the Strategic Research Initiatives (SRI) Unit leads research planning and coordination to strengthen existing research areas, develop new opportunities for faculty,…
Added 1 hour ago
NS
Endoscope Decontamination Technician - Endoscope Decontamination Units (EDU)
NHS Scotland
NS · Cape Breton, NS
- Full-time
An opportunity has arisen for a Permanent technician within New Victoria Hospital Endoscopy Decontamination Unit.
Added 1 hour ago
MG
Manager, Cardiology
Michael Garron Hospital
Toronto, ON
- Full-time
The Manager, Cardiology is responsible for the operational leadership of the Cardiology Program, including the Cardiac Inpatient Unit, comprised of CCU and telemetry beds, the Cardiac…
Added 1 hour ago
BF
Restaurant manager
Boardwalk Fries Burgers Shakes
Spruce Grove, AB
- From $36 CAD / hour
- Full-time
- On-site
205 Jennifer Heil Way Unit 204Spruce Grove, ABT7X 0T3
Added 2 hours ago
CM
Food services manager
C Market Coffee
Coquitlam, BC
- From $39 CAD / hour
- Full-time
- On-site
100 Schoolhouse St. - Unit 111Coquitlam, BCV3K 6V9
Added 2 hours ago
AH
Occupational Therapist I
Alberta Health Services
Red Deer, AB
- Full-time
…interdisciplinary team, you will be supported by the Allied Health Area Manager and Occupational Therapy Professional Practice Lead. You will provide clinical direction to a Therapy…
Added 3 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing…
Added 3 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Olds, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
WC
(CAN) GM Lead Department Manager
Walmart Canada
Surrey, BC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 3 hours ago
AR
Assistant manager - food services
A&W Restaurant
Richmond, BC
- From $28 CAD / hour
- Full-time
- On-site
McArthurglen Outlet Unit 67-B Templeton Station RoadRichmond, BCV7B 0B7
Added 4 hours ago
W
(CAN) Health and Beauty Team Associate
Walmart
Olds, AB
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
CB
Beauty shop manager
Chungdam Beauty Salon
Burnaby, BC
- $37.55 to $38 CAD / hour
- Full-time
- On-site
Added 5 hours ago
C
Transport Refrigeration (Reefer) Technician
ColdFront
Calgary, AB
- Full-time
…our Calgary, Alberta Shop and reports directly to the General Manager. There will be an "On-Call" Mobile component to this role, as at times you will be required to work off site providing…
Added 5 hours ago
AC
Residence Dining Manager - St. Thomas University
Aramark Canada
Fredericton, NB
- Full-time
…New Brunswick. Aramark is hiring a full-time Residence Dining Manager to operate and manage the Student Dining Hall. The Residence Dining Manager is responsible for providing operational…
Added 6 hours ago
W
(CAN) GM Lead Department Manager
Walmart
Surrey, BC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 6 hours ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
…provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing…
Added 7 hours ago
A
HVAC Technician – Level 2
AirRevive
Hamilton, ON
- Full-time
Work independently with limited oversight, reporting to the Operations Manager(s).
Added 9 hours ago
ME
Instructional Designer
MACLEAN ENGINEERING & MARKETING CO. LIMITED
North Bay, ON
- $54,000 to $65,000 CAD / year
- Full-time
…Instructional Designer will partner with management, business unit leaders, and subject matter experts to apply tested instructional design theories, practices, and methods to all training…
Added 9 hours ago
R|
Clerical Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the immediate supervision of Dr. Stella Daskalopoulou, Director of the Vascular Health Unit, the incumbent will be involved in the conduct of clinical and basic research studies that…
Added 9 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 9 hours ago
NY
Restaurant manager
New York Fries
Thunder Bay, ON
- From $27.47 CAD / hour
- Full-time
- On-site
1000 Fort Williams Road, Unit 0012Thunder Bay, ONP7B 6B9
Added 10 hours ago
S
Stage Experience Lead - Full Time
Sephora
Toronto, ON · Ontario, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Address: 2300 Yonge St, Unit #100, Ontario, ON M4R 1K8, Canada (CA)

Closed listing

Nokia

Customer Project Manager

600 March Road, Ottawa, ON, K2K 2E6, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Posting language: English
Posted: Aug 27, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Family Description

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.

Subfamily Description

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.

Responsibilities

•Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.

•Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.

•Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.

•Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).

•Assures consistency among project financial, product and service forecast activities.

•Participates in pre-sales and sales process activities.

•Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.

•Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.

•Ensures project contract management process is initiated and executed.

•Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).

•Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.

•Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.

•Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.

•Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

•Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.

•Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.

•Conducts thorough risk management for all project risks and opportunities.

•Seeks to define new opportunities to expand and renew contracts with the customer.

•Leads the project team and may perform some line manager responsibilities.

•Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business)

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

About employer

More about this job

Responsibilities

The Customer Project Manager is responsible for the end-to-end delivery of customer projects, ensuring they meet contractual obligations, budget, and quality standards. They manage project resources, stakeholders, and risks while driving improvement actions to secure project gross margins.

Requirements

The role requires 5-8 years of extensive relevant experience in project management and a bachelor's or postgraduate degree. Candidates must possess strong leadership skills, the ability to operate autonomously, and experience communicating with executive leadership.

Skills

Project management
Risk management
Stakeholder management
Financial management
Strategic planning
Cross-functional leadership
Operational delivery
Contract fulfillment
Upselling
Cross-selling
Resource management
Quality assurance
Negotiation
Communication
Global mindset

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Project Management
Risk Management
Stakeholder Management
Financial Results
Operational Services
Contract Fulfillment
Upselling
Cross-selling
Project Planning
Resource Management
Health & Safety
Strategic Objectives
Cross-functional Projects
Global Mindset
Executive Communication
Business Benefits
Quality Control

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