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Added 2 months ago
Développeur Java / Java Developer
mthree
Montreal, QC
…performances et l’utilisation d’outils ETL tels qu’Informatica ou Python…
Added 2 months ago
U
Technical Lead Data (TGQF)
Ubisoft
Montreal, QC
- Full-time
Act as a subject matter expert in relational and non-relational database optimization.
Added 2 months ago
Software Developer - Core Data
Squarepoint Capital
Montreal, QC
We are looking for talented software engineers with strong Python and/or kdb+/q experience to join our team. You will be part of a collaborative, learning-oriented environment where…
Added 4 months ago
KC
Manager, Financial Crimes- Data Analytics
KPMG Canada
Ottawa, Ontario
- Full-time
…and validate financial crime systems and models using SQL, Python, R, and other programming languages, performing statistical analyses on samples, interpreting results, and effectively…
Added 4 months ago
KC
Manager, Financial Crimes- Data Analytics
KPMG Canada
Toronto, Ontario
- Full-time
…and validate financial crime systems and models using SQL, Python, R, and other programming languages, performing statistical analyses on samples, interpreting results, and effectively…
Added 4 months ago
SG
DevOps Specialist
SCIENTIFIC GAMES
Montreal, Quebec
- Full-time
…avec Terraform et Ansible ; la maîtrise de CloudFormation, Python, Bash, PowerShell, GitOps ou d’outils similaires constitue un atout…
Added 4 months ago
C
Data Analyst Specialist.
Cogeco
Remote, Canada
- $35,000 to $60,000 USD / year
- Full-time
- Remote
Experience with Python or R for data analysis
Added 3 months ago
B
Senior Consultant, Migration Engineer
BDO
Toronto, ON
- Full-time
Lead and support application, infrastructure, database, and data migration initiatives for enterprise clients.
Added 3 months ago
N
Senior Customer Support Engineer
Nokia
Canada
- Full-time
Generate release notes and update the Customer Service and Support Problem tracking database.
Added 3 months ago
S
Senior Backend & Infrastructure Engineer
Scispot
Canada
- Full-time
Build and evolve backend services in Python and FastAPI, Java and Spring Boot, or closely related frameworks.
Added 1 month ago
BP
Senior MSSQL/Sybase Database Administrator – VP
BNP Paribas
Montreal, QC
- Full-time
Automation & Scripting: Proficiency in PowerShell, Python, Bash, Ansible, or Terraform to automate database and replication tasks.
Added 1 month ago
EA
Senior Software Engineer - Backend
Electronic Arts (EA)
Vancouver, BC
- Full-time
Experience working on software that requires developing and optimizing queries and database access patterns
Added 4 months ago
EP
DevOps Administrator II
Engage People Inc.
Markham, Ontario
- Full-time
Proficiency with scripting languages (Bash / Python or similar) for AWS Lambda functions and CI/CD pipelines.
Added 4 months ago
FW
Full Stack Developer
First West Credit Union
City of Langley, British Columbia
- Full-time
The Full Stack Developer designs, develops, and maintains scalable web applications and robust APIs that support Tru Cooperative Bank’s digital ecosystem. This role requires proficiency in…
Added 4 months ago
AT
ead Full Stack Developer (C# / .NET Core / Azure)
Aarorn Technologies Inc
Toronto, Ontario
- Contract
Job Title: Lead Full Stack Developer (C# / .NET Core / Azure)
Added 2 months ago
Business Intelligence Specialist (with Qlik and/or C# experience)
CAA Club Group
Thornhill, ON
Read and interpret database schema and analyze business requirements
Added 3 months ago
ME
Software Developer (Junior to Intermediate)
MAD Elevator Inc
Mississauga, ON
- $72,000 to $95,000 CAD / year
- Full-time
As a Junior Software Developer, you will collaborate with our Principal Software Developer to build, maintain, and enhance code for both existing and new projects.
Added 2 months ago
PL
Business Data Analyst - Retro Administration
PartnerRE Ltd.
Toronto, ON
- $65,000 to $85,000 CAD / year
Proficiency in SQL, Python and Microsoft Office; VBA preferred.
Added 4 months ago
R
Senior Full Stack Developer
roomvu
Vancouver, British Columbia
- $70,000 to $75,000 CAD / year
- Full-time
Roomvu is seeking a Senior Full Stack Web Application Developer to build, maintain, and enhance customer-facing web applications, SaaS platforms, and internal business tools. The successful…
Added 4 months ago
A
NPI-LCE Test Engineer, Sr.
Adtran
Ottawa, Ontario
- Full-time
Must have experience with Python scripting, coding in VC++ or C#
Added 4 months ago
E
Staff Software Engineer
ecobee
Toronto, Ontario
- Full-time
Proficiency in multiple programming languages and frameworks including Go, Java, TypeScript, C++, Python, etc.
Added 3 months ago
A
Senior Professional Services Consultant
Ataccama
Toronto, ON
- Full-time
Advanced hands-on data management and relational database skills, with advanced-level SQL
Added 2 months ago
Principal Cloud Engineer
Scotiabank
Toronto, ON
Be designing, implementing, and refactoring code (typically Go, Python).
Added 4 months ago
S
Production Support Analyst - Capital Markets
Synechron
Toronto, Ontario
- $100,000 to $110,000 CAD / year
- Full-time
Automate routine tasks through scripting (Python, PERL, etc.) to improve efficiency.
Added 4 months ago
C
Python Engineer
Codelynks
Cochin, Saskatchewan
- Full-time
We are looking for an experienced Python Engineer with 3-5 years of experience to contribute to the development of robust and scalable software solutions. The ideal candidate will have a…

Nokia

Senior Customer Support Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Jul 24, 2026

Original job description

IP 4^th level support and test engineer

Within R&D our focus is on customer issues that are escalated through the 2^nd and 3^rd level support organization. As such we have the role of 4^th level customer support engineers.

We have a lot of interaction between Antwerp, California, Ottawa, Bangalore & the UK as our test and development environment is shared. In light of a rapidly growing customer base spread all over the world, the R&D support team is looking for an additional 4^th level support engineer in Sunnyvale, CA. You will have the possibility to grow towards a L2/L3 IP network expert and as such become a key player within the IP division.

Responsibilities

Debug and resolve customer issues after they’ve been filtered by the 2^nd and 3^rd level support organizations.
Interfaces to R&D, 3^rd level support team, account teams, business units and customers for technical consultation and customer support concerns.
Debug complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives.
Perform on-site product adaptations or enhancements to installed products.
Maintain problem status and problem resolution records.
Prepare reports on problems encountered and methods of resolution applied, ensuring overall system integrity and reliability.
Maintain awareness of new products and releases through regular updates with R&D, Product Management and QA.
Generate release notes and update the Customer Service and Support Problem tracking database.

Qualifications

Education level and experience:

Telecommunications/Electronic/SW/Computer Engineering degree or equivalent through experience

Expertise and skills:

Personal commitment towards quality.
Solution and customer oriented.
Autonomous and result driven, able to closely cooperate with team members that are located in Sunnyvale CA, Antwerp, Bangalore and Ottawa.
A fluent knowledge of spoken and written English is a must.
A proven aptitude for methodical problem solving, very good communication skills, a strong attention to detail and the ability to work well in a close-knit team

Desired Qualifications:

Knowledge of IP routing protocols (OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR).
Knowledge of Virtual Private Network (VPRN, VPLS, EVPN, VLL).
Good understanding of Quality of Service in IP networks.
Background in TCP/IP network testing and troubleshooting
Scripting or programming skills (C, Perl, Golang, Python) in a Unix or Windows environment.
Familiarity with virtualization (KVM, VMWare), containers (Docker, Containerd) and Kubernetes.
Network Security and Management (AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI).
Familiarity with one or more networking test tools (IXIA, Agilent, Spirent/Adtech, etc.).
Preferred working experience with 7750 SR OS, 7220/7250 SR Linux and EDA.
Experience and interest in working in a customer support role and environment is preferred.
Familiarity with Tier-1/2/3 network architecture, operation and support.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

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More about this job

Responsibilities

Provide 4th level IP support and testing within the R&D division, focusing on escalated customer issues. Collaborate with global teams across the US, Europe, and Asia to maintain and improve network connectivity solutions.

Requirements

Requires a degree in Telecommunications, Electronic, or Computer Engineering with a strong aptitude for methodical problem solving. Candidates should possess deep knowledge of IP routing, virtualization, and network security protocols.

Skills

IP Routing Protocols
VPN
Quality of Service
TCP/IP Troubleshooting
Python
Golang
Kubernetes
Docker
Network Security
IXIA
Spirent
7750 SR OS

Benefits

Health and dental benefits
Short-term disability
Long-term disability
Life insurance
AD&D
Paid time off
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program
Work Life Resource Program

Visa sponsorship

Not detected in the job text

Keywords

IP Routing
OSPF
ISIS
BGP
PIM
IGMP
MPLS
LDP
RSVP-TE
SR
VPRN
VPLS
EVPN
VLL
TCP/IP
C
Perl
Golang
Python
KVM
VMWare
Docker
Containerd
Kubernetes
AAA
TACACS
RADIUS
IPsec
SNMP
SSH

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