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Added 6 mins ago
PC
Senior Human Resources Generalist
Parkinson Canada
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
Serves as the first-line advisor to people leaders on performance management, attendance, conduct, accommodation, and workplace conflict, resolving matters independently within policy and…
Added 6 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
Added 22 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 22 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 22 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 22 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 22 mins ago
TS
Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities
TD Securities
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 22 mins ago
SH
Rehabilitation Assistant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 22 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 22 mins ago
Collection Specialist
Dentons
Toronto, ON
We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections…
Added 22 mins ago
Rehabilitation Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 22 mins ago
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 22 mins ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 22 mins ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 22 mins ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 22 mins ago
General Duty Nurse (N2) - Central Lines
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, Health Services, the incumbent is responsible for:
Added 22 mins ago
General Duty Nurse (N2) - Child Health - NICU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 22 mins ago
Registered Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 22 mins ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 22 mins ago
General Duty Nurse (N2) - Medicine - Endoscopy
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 52 mins ago
BC
Senior Mechanical Engineer Trail, BC
BBA Consultants
Trail, BC
- Full-time
Be the Project Manager or Project Leader on engineering mandates within the mining and metals, hydroelectric power, renewable energy and pulp and paper industries.
Added 52 mins ago
NW
Manager, Employment Programs (Church Location)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
Position Title: Manager, Employment Programs (Church Location)
Added 52 mins ago
RS
Rental Account Manager
Ryder System, Inc.
Concord, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 52 mins ago
CO
Accounting Technician 1/2
City of Winnipeg
Winnipeg, MB
- Full-time
…We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full…
Added 52 mins ago
P
SALES SUPPORT- Fixed Term Contract
PreciKam
Montreal, QC
- Full-time
…equivalent education and experience as judged by the hiring manager to their…

Nootka Marine Adventures

Reservations Coordinator

Courtenay, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Location: Head Office Courtenay

Reporting to: Commercial Manager

Where Work Meets the Wild West Coast

At Nootka Marine Adventures, we take pride in providing exceptional service and unforgettable experiences for our guests. We operate three premier resorts on Vancouver Island’s rugged west coast: Moutcha Bay Resort, Nootka Sound Resort, and Newton Cove Resort

We are dedicated to preserving the timeless art of sport fishing while nurturing the next generation of anglers. Our mission is to provide an unparalleled luxury fishing experience that not only immerses our guests in the natural beauty of our surroundings but also instills a deep appreciation for fishing and the environment.

About The Role

The Reservations Coordinator is the first point of contact for guests and plays a key role in creating a positive experience from the initial inquiry through to booking. This position responds to guest inquiries, recommends appropriate accommodations, activities, and services, and converts opportunities into confirmed reservations. Success in the role requires strong customer service and communication skills, confidence working with reservation and CRM systems, attention to detail, and a natural ability to support both guest experience and sales goals.

Key Responsibilities

Convert guest inquiries into confirmed reservations by understanding guest needs, recommending appropriate experiences, and clearly communicating the value of Nootka Marine Adventures.
Create and manage reservations for accommodations, moorage, camping, guided fishing, rental boats, and other services.
Respond to guest inquiries by phone and email in a professional, timely, and accurate manner.
Support sales initiatives by promoting Nootka Marine Adventures, participating in sales campaigns, and completing outbound calls as required.
Accurately record and maintain guest information, leads, quotes, follow-up activities, and booking notes in Monday.com CRM and other applicable systems.
Process deposits, payments, booking changes, and cancellations accurately and in accordance with company policies and procedures.
Complete daily settlement and reconciliation reports, identify discrepancies, and escalate issues as required.
Maintain accurate records while protecting guest confidentiality and adhering to company brand and service standards.
Collaborate with the Reservations, Sales, and Marketing teams to support shared guest service and revenue goals.

Qualifications

Required:

Minimum two years of experience in customer service, reservations, hospitality, tourism, or sales.
Availability to work a flexible schedule, including weekends as required.
Strong customer service orientation with a genuine commitment to creating a positive guest experience.
Comfortable learning and working across reservation systems, CRM platforms, Microsoft Office, email, and other digital tools.
Strong organizational skills with the ability to work independently, prioritize tasks, and manage competing demands.
Strong verbal and written communication skills.
Ability to remain organized, accurate, and professional in a fast-paced environment.
Positive attitude, strong attention to detail, and a solution-focused approach.
Interest in fishing, marine recreation, and outdoor tourism; previous fishing knowledge or experience is considered an asset.

What We Expect From You

We are looking for people who are professional, dependable, and team oriented. You communicate respectfully, take initiative, stay calm under pressure, and focus on solutions while representing Nootka Marine Adventures with pride.

If you enjoy working with people, learning new skills, and contributing to a close-knit team, you will fit in well here.

What You Can Expect From Us

A positive, safe, and respectful workplace.
Supportive leaders and opportunities to learn and grow.
A collaborative culture built on teamwork, professionalism, and fun.
Opportunities to experience the west coast lifestyle and outdoor recreation.

Apply today!

If you think you are a fit for this opportunity, we look forward to seeing your resume here:

www.nootkamarineadventures.com/careers

We welcome all qualified applicants as we are an equal opportunity employer who celebrates diversity and strives to create an inclusive environment for all employees.

Apply About employer

More about this job

Responsibilities

Respond to guest inquiries, recommend suitable accommodations and activities, and convert opportunities into confirmed reservations. Manage bookings, payments, changes, records, and reconciliation reports while supporting sales initiatives and collaborating with Reservations, Sales, and Marketing teams.

Requirements

Requires at least two years of experience in customer service, reservations, hospitality, tourism, or sales, along with strong communication, organization, and customer service skills. Candidates must be comfortable using reservation and CRM systems and digital tools, and available for a flexible schedule that may include weekends; fishing or marine recreation experience is an asset.

Skills

Customer Service
Reservations Management
Sales
Guest Communication
CRM Systems
Monday.com
Microsoft Office
Payment Processing
Reconciliation
Recordkeeping
Organization
Attention To Detail
Problem Solving
Time Management
Teamwork
Written And Verbal Communication

Benefits

Safe And Respectful Workplace
Supportive Leadership
Learning And Growth Opportunities
Collaborative Team Culture
Outdoor Recreation Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Guest Reservations
Customer Service
Hospitality
Tourism
Sales
Guest Inquiries
Accommodations
Moorage
Camping
Guided Fishing
Rental Boats
Monday.com CRM
Reservation Systems
Microsoft Office
Email
Outbound Calls
Sales Campaigns
Deposits
Payment Processing
Booking Changes
Cancellations
Settlement Reports
Reconciliation
Guest Confidentiality
Marine Recreation
Outdoor Tourism

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