Gestionnaire de compte-FR
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Gestionnaire de compte
Statut
Régulier, Temps plein
Emplacement
Saint-Laurent, Québec
Description Du Poste
Interested?
- Daytime schedule: Monday to Friday.
- Known customer base, reliable and high-quality products.
- Opportunity for advancement.
Do you have what we’re looking for?
- Experience in B2B sales.
- “People” person who puts customer satisfaction at the centre of every decision.
- Reliable, resourceful and committed.
- Very resilient and good at finding solutions.
Here’s a Typical Day
- Manage and prioritize customer requests coming through various channels (email, phone and online sales).
- Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
- Maximize sales to customers; suggest alternative and complementary products.
- Engage with customers in face to face meetings.
- Maintain skills and knowledge of product lines and systems used.
- May be required to negotiate special prices and terms with customers
Pourquoi se joindre à nous
Read the full bilingual original
Gestionnaire de compte
Statut
Régulier, Temps plein
Emplacement
Saint-Laurent, Québec
Description Du Poste
Interested?
- Daytime schedule: Monday to Friday.
- Known customer base, reliable and high-quality products.
- Opportunity for advancement.
Do you have what we’re looking for?
- Experience in B2B sales.
- “People” person who puts customer satisfaction at the centre of every decision.
- Reliable, resourceful and committed.
- Very resilient and good at finding solutions.
Here’s a Typical Day
- Manage and prioritize customer requests coming through various channels (email, phone and online sales).
- Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
- Maximize sales to customers; suggest alternative and complementary products.
- Engage with customers in face to face meetings.
- Maintain skills and knowledge of product lines and systems used.
- May be required to negotiate special prices and terms with customers
Pourquoi se joindre à nous
On est un acteur majeur, engagé dans la transformation énergétique au Canada. On offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.
On Se Distingue Par Notre
- Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
- Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.
Parmi Nos Avantages
- Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
- Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
- REER collectif avec contribution de l’employeur et CELI.
- Programme de bourses d’études postsecondaires pour les enfants
- Lieux de travail munis de bornes de recharge.
- Programme de reconnaissance des années de service.
Joins la grande famille Noramco : un groupe en plein essor. Viens faire la différence et y faire carrière.
Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.
More about this job
Responsibilities
Manage customer requests received by email, phone, online sales channels, and in-person meetings, and provide timely solutions and follow-up. Grow sales by recommending alternative and complementary products, maintaining product and systems knowledge, and negotiating special prices or terms when needed.
Requirements
Candidates should have B2B sales experience and be customer-focused, reliable, resourceful, and committed. They should also be resilient and skilled at finding solutions; no education requirement is stated.
Skills
- B2B Sales
- Customer Service
- Sales Growth
- Customer Needs Assessment
- Problem Solving
- Resilience
- Resourcefulness
- Communication
- Prioritization
- Follow-Up
- Product Knowledge
- Negotiation
- Cross-Selling
- Upselling
Benefits
- Annual Profit Sharing
- Flexible Group Insurance
- 24/7 Telemedicine
- Employee Assistance Program
- Tax-Free Savings Account
- Postsecondary Scholarships for Employees' Children
- Electric Vehicle Charging Stations
- Years of Service Recognition Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
Keywords
- B2B Sales
- Account Management
- Customer Requests
- Phone
- Online Sales
- Customer Satisfaction
- Customer Feedback
- Sales Growth
- Alternative Products
- Complementary Products
- In-Person Meetings
- Product Lines
- Sales Systems
- Special Pricing
- Negotiation
- Customer Solutions
- Energy Transition
- Electrical Products