Regional Sales Manager - Utilities-EN
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Regional Sales Manager - Utilities
Status
Regular, Full time
Location:
Mississauga, Ontario
Job Description
Reporting to
Ontario Business Manager
Key Accountabilities
(40%) Manage the Noramco Utility sales team. Work with PCM and Sales Director to develop and maintain sales objectives;
(30%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
(10%) Conduct market research of products and pricing for the purpose of promoting new products;
Duties
Ensure all job functions are performed in accordance to the Corporate Instruction (SPI) Manual; Coordinate and assist, where necessary, the various functions in office sales and administration, including:
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.
What Sets Us Apart Is Our
We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at talents@ncsintl.com with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
Status
Regular, Full time
Location:
Mississauga, Ontario
Job Description
Reporting to
Ontario Business Manager
Key Accountabilities
(40%) Manage the Noramco Utility sales team. Work with PCM and Sales Director to develop and maintain sales objectives;
(30%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
(10%) Conduct market research of products and pricing for the purpose of promoting new products;
Duties
- Liaising with operations and purchasing personnel while entering orders;
- Providing pricing quotations and following-up on every quote, when necessary;
- Administering the opening of new accounts and maintaining existing customer-account databases;
- Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service;
- Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;
- Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;
- Ensure superior customer service is the objective during each customer interface;
- Prospect and develop new business through a strategic process of warm and colds calls;
- Remain up-to-date on various product lines by actively and aggressively pursuing formalized vendor training programs and informal product research;
- Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;
- Stay current in your profession and enroll in continuing education focussed on sales strategies and account management principals:
- Ensure proper administration in the management of freight claims and reel returns;
- Maintain a system of effective communication between operations and sales (Noramco and NCS) so that all parties are regularly updated with capacity challenges and service issues;
- Participate in the preparation and execution of physical inventory as required;
- Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;
- Provide back-up support to the sales department when required;
- Performs any other duties as required by management.
- Post-Secondary education
- Proficiency with Microsoft Word, Outlook and Excel
- Previous Sales/Inside Sales experience is highly beneficial
- Superior interpersonal and communication skills
- Ability to develop long-term client relationships
- A highly professional approach to business
- Exceptional organization skills, ability to multitask and a keen eye for detail
- Technically proficient to quickly learn and understand products
- Ability to develop quotations & project bid packaging / pricing / presentations
- Knowledge of electrical industry in general would be assets
- Willingness to work overtime as needed and a sense of team spirit
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.
What Sets Us Apart Is Our
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
- A strong national network offering real opportunities to grow: our people make the difference.
- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employee’s children.
- Charging terminals available at our facilities.
- Years of Service Recognition Program.
We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at talents@ncsintl.com with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
More about this job
Responsibilities
Manage the utility sales team, develop and pursue sales objectives, grow existing accounts, and identify new business opportunities through prospecting and market research. Coordinate order processing, quotations, customer issue resolution, sales administration, and communication with operations to ensure efficient fulfillment and excellent customer service.
Requirements
Post-secondary education and previous sales or inside sales experience are beneficial, along with proficiency in Microsoft Word, Outlook, and Excel. Candidates should have strong communication and organizational skills, the ability to build long-term client relationships and prepare quotations or project bids, and the capacity to learn technical products; electrical industry knowledge is an asset.
Skills
- Sales Team Management
- Sales Strategy
- Customer Service
- Account Management
- Business Development
- Prospecting
- Market Research
- Pricing And Quotations
- Project Bid Packaging
- Product Knowledge
- Electrical Industry Knowledge
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Communication
- Organization And Multitasking
Benefits
- Annual Profit-Sharing
- Flexible Group Insurance
- Telemedicine
- Employee Assistance Program
- Group RRSP With Employer Contribution
- Tax-Free Savings Account
- Postsecondary Scholarship Program For Employees' Children
- Electric Vehicle Charging Terminals
- Years Of Service Recognition Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Customer Service & Support
- Energy
- Administrative
Keywords
- Utility Sales
- Sales Management
- Sales Objectives
- Customer Service
- Account Management
- Business Development
- Prospecting
- Warm Calls
- Cold Calls
- Market Research
- Market Intelligence
- Pricing
- Quotations
- Project Bid Packaging
- Order Processing
- Account Databases
- Electrical Industry
- Product Training
- Vendor Training
- Freight Claims
- Reel Returns
- Inventory
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Operations Coordination