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Added 1 min ago
OC
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Noramco

Sales Support

Abbotsford, BC, Canada
NCS - Abbotsford, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Ideally 1-2 years of related experience;
Posting language: English
Posted: Sep 24, 2026

Original job description

Sales Support

Status:

Regular, Full time

Location:

Abbotsford, British Columbia

Job Description

This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
‍
MAIN RESPONSABILITIES:

Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
Proactively suggest associated and/or alternate products as needed;
Promotes focus product items;
Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
Assist with other administration duties required for the successful running of the Business Centre on a 'as needed' basis, (ex: receive and sort mail, prepare deposits, account payables, freight claims, processing paperwork for invoicing, cash reconciliation and other assigned tasks);
Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
Support in other tasks as needed (purchasing / inventory management).

QUALIFICATIONS:

Grade 12 minimum completed; Ideally 1-2 years of related experience;
Strong communication and people skills, initiative;
Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
Interest and capability in performing sales duties and purchasing / inventory management functions as needed;
Good knowledge of English and/or French written and spoken;
Strong ability and desire to develop and grow skills.

This is a position with potential for growth.

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.

What sets us apart is our:

Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

Flexible group insurance plan customizable to your needs.
Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
Group RRSP with employer contribution and TFSA.
Postsecondary Scholarship Program for our employee’s children.
Charging terminals available at our facilities.
Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

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More about this job

Responsibilities

The Sales Support role involves providing superior customer service via multiple communication channels and assisting with administrative tasks to ensure the smooth operation of the Business Centre. Responsibilities also include managing customer relationships, resolving service issues, and supporting purchasing and inventory management functions.

Requirements

Candidates must have a minimum of a Grade 12 education and ideally 1-2 years of related experience. Strong communication skills and proficiency in Microsoft Office are required, along with the ability to perform sales and administrative duties.

Skills

Customer service
Communication
Microsoft Office
Word
Excel
Outlook
Sales
Purchasing
Inventory management
Administration
Problem solving
Relationship management

Benefits

Annual profit-sharing
Flexible group insurance plan
Telemedicine
Employee Assistance Program
Group RRSP
TFSA
Postsecondary Scholarship Program
Charging terminals
Years of Service Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Business Centre
Customer Service
Administration
Microsoft Office
Word
Excel
Outlook
Purchasing
Inventory Management
Invoicing
Cash Reconciliation
Energy Transformation
Profit-sharing
Group Insurance
RRSP
TFSA
Telemedicine
EAP

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