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Added 9 mins ago
Director of Financial Accounting & Reporting
Ashbury College
Ottawa, ON
Located in central Ottawa, Ashbury College is seeking a full-time, permanent Director of Financial Accounting and Reporting to support Ashbury College’s educational mission by delivering…
Added 20 mins ago
EE
School Director
EF Education First / Hult
Vancouver, BC
- Full-time
As a School Director, you oversee all campus operations and staff, ensuring students have a safe, enjoyable, and high-quality experience abroad.
Added 20 mins ago
TS
IT Support Specialist
The Shaw Group
Lantz, NS
- Full-time
…access, Microsoft 365 and business applications. Reporting to the Director of IT, with day-to-day direction from the IT Operations Lead, you will keep users informed from first contact…
Added 20 mins ago
CG
Legal Counsel
ConeTec Group
Burnaby, BC
- Full-time
…by delivering better information for better decisions across field, office, shop, and research environments. We lead through Safety, Quality, People, Execution, and Innovation. Our values…
Added 30 mins ago
Sr Project Engineer
Barry Callebaut
NB · Brantford, ON · St-Hyacinthe, NB
Under the direction of the Engineering Director, the Senior Project Engineer will play a key role in the planning, execution, and delivery of capital projects (CapEx) within a dynamic…
Added 42 mins ago
GT
Director of Engineering
GNO-SYS Technology
Calgary, AB
- Full-time
…for commercial, research, and space-sector clients. As the Director of Engineering, you will lead our multidisciplinary engineering team across mechanical, electrical, embedded/software,…
Added 44 mins ago
Sr. Business Manager
Softchoice
Toronto, ON
…recommendations, and leads cross-functional alignment with Sales Operations, Finance, HR, Enablement, Marketing, and other teams at the director and VP level. The goal is to give the RVPs…
Added 44 mins ago
DC
Senior Environmental Manager
Det'on Cho Group of Companies
Yellowknife, NT
- Full-time
Reporting to the Managing Director, the Senior Environmental Manager, Det’on Cho Environmental, supports the leadership and delivery of the company’s environmental services and operations.…
Added 44 mins ago
CH
Director of Food & Beverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
This hands-on leadership role brings people, service and operations together to create memorable guest experiences, grow the business and build strong teams. The Director will help shape…
Added 1 hour ago
NC
Finance Clerk, Accounts Receivable
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Director of Finance, the successful candidate will be responsible for general duties of the Finance Department, specifically in accounts receivable, accounts payable, cash…
Added 1 hour ago
S
Sr. Business Manager
Softchoice
Toronto, ON
- Full-time
…recommendations, and leads cross-functional alignment with Sales Operations, Finance, HR, Enablement, Marketing, and other teams at the director and VP level. The goal is to give the RVPs…
Added 1 hour ago
OL
Associate Director of Technical Services
Onion Lake Cree Nation
SK · Onion Lake, SK
- Full-time
The Associate Director supports the Director of Technical Services by implementing strategies, overseeing operations, leading staff, managing relationships, ensuring compliance, and…
Added 1 hour ago
HC
Finance Analyst
Hoom Consulting
Toronto, ON · Scarborough, ON
- Full-time
…function assessment and is actively modernizing its finance operations, reporting capabilities, and business intelligence…
Added 1 hour ago
V
Laborer (Utilities)
VEIT
Field, BC
- Full-time
…project Foreman, Superintendent, General Superintendent, Safety Director or…
Added 1 hour ago
FS
Assistant(e) directeur(rice) de l’entretien ménager  / Assistant Director of Housekeeping
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
…d'entretien ménager et de blanchisserie, et qui soutient leurs opérations quotidiennes. Le directeur de l'entretien ménager aide les équipes de chaque service à offrir la meilleure…
Added 1 hour ago
IF
Senior Director of Development
Innovative Food Brands Ltd.
Oakville, ON
- Full-time
Reporting to the Executive Vice President, as the Senior Director of Development, you will be a growth driver - building relationships in existing and untapped markets, pursuing new…
Added 1 hour ago
BC
Senior Test Specialist - Electrical
Babcock Canada Inc.
Halifax, NS
- Full-time
Our Canadian team combines their talent and expertise with deep global knowledge and experience from our operations in the United Kingdom, Europe, Australasia and Africa.
Added 1 hour ago
OL
Director of Technical Services
Onion Lake Cree Nation
SK · Onion Lake, SK
- Full-time
Position: Director of Technical Services Department: Technical Services
Added 1 hour ago
SV
Market Operations Coordinator - St. Jacobs Farmers' Market (Permanent Full-Time)
Schlegel Villages
ON · Woolwich, ON
- Full-time
The Market Operations Coordinator offers a unique opportunity to build experience across the day-to-day operations of the St. Jacobs Farmers’ Market and grow with an organization deeply…
Added 1 hour ago
HB
Director of Food & Beverage
Horseshoe Bay Resort
Rossland, BC
- Full-time
This hands-on leadership role brings people, service and operations together to create memorable guest experiences, grow the business and build strong teams. The Director will help shape…
Added 2 hours ago
Production Manager
Westerkirk
Calgary, AB
Reporting to the Director of Operations, the primary purpose of the Production Manager is the execution of daily production plan in the aircraft manufacturing and assembly operations.…
Added 2 hours ago
CR
People & Culture Country Manager
Clarity Recruitment
Ajax, ON
- $140,000 to $150,000 CAD / year
- Full-time
The Canadian business is growing. The group recently completed a significant Canadian acquisition and is bringing its operations together at a new Ajax facility. This newly created role is…
Added 2 hours ago
NH
Enterprise Architect - Governance, Risk & Compliance
Niagara Health
ON · Greater St-Catharines-Niagara Metropolitan Area
- Full-time
As an integral member of Niagara Health's Cyber Security team, working under the direction of the Director of Cyber Security, the Enterprise Architect - Governance, Risk and Compliance…
Added 2 hours ago
BE
Environmental Response Specialist
BC Energy Regulator
Fort St. John, BC
- Full-time
…agencies, QEP’s, the public and stakeholders regarding oil and gas field operations waste…
Added 2 hours ago
BE
Director, Enforcement
BC Energy Regulator
Fort St. John, BC
- Full-time
The Director, Enforcement (Director) is accountable for the leadership and delivery of the BCER’s provincial enforcement program in accordance with the BCER’s Compliance Policy, regulatory…

Normet Group

Account Manager

Sudbury, ON, Canada
Lively, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Develop a market area business plan and sales strategy with dealers, in conjunction with the Director, Sales, North America Sales Area which complies with Normet long term strategic objectives and goals.

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Ability to work through complex Normet product related issues and support both internal and external stakeholders in mining and tunneling applications.

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Participating in Normet strategy workshops, and day-to-day business operations as specified by North American Sales Director.

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Firsthand field demonstration ability.

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Utilizes company leads, to expand current customer base and follows up on leads in conjunction with other Account Managers.

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Strong understanding of customer and market dynamics and requirements

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Maintains clear and concise communications (product needs/forecasts) with external manufacturing partners, and raw material providers.

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Supports various marketing functions i.e.: trade shows, brochures, and project spotlights, etc.

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Provides technical support and training to end users, operators, and account managers.

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Provides feedback to factories to enable improvements to the product line through both technical feedback systems and factory level network.

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Support with root cause analysis tools and report writing, supporting Normet quality management systems

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Lead for local product improvement testing and implementation.

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Develop and initiate plans for penetrating new markets, new customer development, relationship management and satisfaction.

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Support warranty investigations from a technical advisor position.

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Develop and maintain a customer database to include key contact personnel, procurement, mine / tunnel managers, operation manager, maintenance supervisors, ground control supervisor, consulting engineers, mining contractors and sub-contractors.

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Ability to create customized technical documentation including manuals & training materials for specific applications.

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Communicate and work with service team to prepare units with local upfits, prepare OTM (Order to manufacturing) and other necessary documentation to finalize sales.

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Technical input in new product and technology development.

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Promote and sell training opportunities including operator & simulator training packages.

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Work with Normet International to develop sales and marketing tools that directly address individual customer’s equipment and total solution requirements.

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Cultivate effective business relationships with executive decision makers in key accounts.

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Perform other related duties as assigned.

Stakeholder Management

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Client-driven to positively support the growth of Normet.

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Ability to conduct work in a professional manner.

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Customers include both internal and external stakeholders.

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Assists customers with maintenance trouble shooting feedback to the factory.

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Ability to conduct customer visits, localized training sessions, and present reports to various levels of authority.

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Global support during North America time zones, for all customers requiring remote assistance.

HSEQ – Health, Safety, Environment and Quality

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Comply with all Normet policies with HSEQ.

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Active participant in ensuring Normet operations and products support HSEQ initiatives.

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Support to risk assessments, incident investigations, and product related legislative safety specifications, North America.

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Ability to support the creation and updating of HSEQ documentation where applicable.

Personal Responsibility

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Ensures compliance with Normet Values, & Normet Policies and Procedures.

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Continuous improvement journey with behaviors supporting improved product knowledge, learning and development, and competency training.

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Retain existing industry certifications, and where applicable acquire updates and advancement.

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Active contributor and team member in both the sales and service teams, North America.

Come and share your courage to shine with us!

Visit our career website for more information.

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More about this job

Responsibilities

Develop and execute market area business plans and sales strategies to expand the customer base for mining and tunneling equipment. Provide technical support, training, and product feedback to internal and external stakeholders while ensuring compliance with HSEQ standards.

Requirements

Requires a strong understanding of customer and market dynamics within the mining and tunneling industry. Candidates must possess the ability to perform field demonstrations, manage complex technical issues, and maintain effective relationships with executive decision-makers.

Skills

Sales strategy
Business planning
Technical support
Mining applications
Tunneling applications
Market analysis
Product demonstration
Root cause analysis
Technical documentation
Training delivery
HSEQ compliance
Stakeholder management
Project management
Account management

Visa sponsorship

Not detected in the job text

Keywords

Mining
Tunneling
Construction
Account Management
Sales Strategy
Technical Support
HSEQ
Risk Assessment
Product Development
Field Demonstration
Customer Database
Warranty Investigation
Root Cause Analysis
Quality Management
Market Penetration
Training
Stakeholder Management
Manufacturing
Aftermarket Services
Ground Control

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