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Added 2 mins ago
JI
Engineer-in-Training, Combat Systems
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 2 mins ago
Manager, Performance Analytics & Reporting 1
Ontario Energy Board
Toronto, ON
Lead and deliver the OEB’s annual Reporting and Record Keeping Requirements (RRR) consultation, including the development of updated requirements, guidance, and communication to all…
Added 2 mins ago
Manager, Cyber Security
Trans Mountain
Calgary, AB
Lead the delivery of Cyber Security capital initiatives in partnership with Project Managers and business stakeholders. Own scope, prioritization, and alignment of cyber investments with…
Added 2 mins ago
Senior Manager, Investment Operations - Tangerine
Scotiabank
ON · Toronto, ON
Working closely with Investment Operations, Product, Digital, Technology, project teams, and control functions, the incumbent will provide operational expertise and guidance in both…
Added 2 mins ago
V
Senior NPI Engineer
Voltera
Waterloo, ON
- Full-time
Lead root-cause analysis for any production defects or discrepancies, implementing corrective actions with both local teams and overseas partners.
Added 2 mins ago
L
Project Coordinator - Project Management Office(Acting/Secondment/Contract)
LCBO
Toronto, ON
- Full-time
Prepare for and support (or lead) project meetings, summarising details of the discussion and capturing action items or issues for follow up.
Added 2 mins ago
L
Superintendent - Highway Maintenance (CMA 509)
Ledcor
Edmonton, AB · Stony Plain, AB
- Full-time
Lead all aspects of health, safety, and environmental protection on the project
Added 4 mins ago
G
Maketing Manager
GluteNull
Port Coquitlam, BC
- Full-time
The Opportunity: We are hiring a Marketing Manager to lead the next stage of our growth. In 2026, a Glutenull brand has to operate like a media company - great product is the price of…
Added 14 mins ago
SC
Directors, Federal Strategic Relationships & Capture (Ottawa, Ontario)
Securitas Canada
Ottawa, ON
- Full-time
Lead cross-functional teams to deliver on performance, quality, and client outcomes for federal pursuits.
Added 14 mins ago
TS
Equipment & Fleet Manager - West Kootenays, BC
The Sutherland Group of Companies
Remote, Canada
- Full-time
- Remote
As Equipment & Fleet Manager, you will lead the maintenance strategy, fleet reliability, and equipment performance of our growing operation. Working closely with Operations, Equipment…
Added 14 mins ago
SC
Senior Acoustics Consultant
SLR Consulting
Guelph, ON · Markham, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…a professional who combines strong technical expertise with project leadership, business development, and mentorship. You will act as a trusted advisor to clients while contributing to the…
Added 14 mins ago
JC
Payments Merchant Services - Relationship Manager - Senior Associate
JPMorgan Chase & Co.
Toronto, ON
- Full-time
Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio
Added 14 mins ago
SI
Director of Information Technology
STACK IT Recruitment
Remote, Canada
- Remote
We’re hiring a Director of Information Technology to join a small public-sector organization and lead its IT function, reporting to the CIO. The organization is early in a multi-year…
Added 14 mins ago
A
Scientifique / Ingénieur intermédiaire en environnement
Arcadis
Longueuil, QC
- Full-time
Added 14 mins ago
PE
Civil Engineering Co-op / Internship January 2027
Phasor Engineering Inc
Calgary, AB
- Temporary
· Ability to lead a small to medium size design project from start to completion with minimal oversight.
Added 14 mins ago
PE
Civil Engineering Co-op / Internship January 2027
Phasor Engineering Inc
Winnipeg, MB
- Temporary
· Ability to lead a small to medium size design project from start to completion with minimal oversight.
Added 14 mins ago
PE
Civil Engineering Co-op / Internship January 2027
Phasor Engineering Inc
Burnaby, BC
- Temporary
· Ability to lead a small to medium size design project from start to completion with minimal oversight.
Added 14 mins ago
Bilingual (Fr/En) Associate Manager, Quebec Compliance
The Canada Life Assurance Company
Montreal, QC
Reporting to the AVP Risk & Compliance, Quebec Program Lead, the Associate Manager, Quebec Compliance will provide independent compliance oversight related to Canada Life’s regulatory risk…
Added 18 mins ago
KG
Specialist, Inventory
Kinross Gold Corporation
Red Lake, ON
- Full-time
The Great Bear project is a development-stage asset located in the renowned and prolific Red Lake mining district, and represents one of the most exciting recent gold discoveries globally.…
Added 18 mins ago
CI
Demand Planning Analyst
Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc.
Mississauga, ON
- Full-time
…industry trends, and working closely with clients to ensure each project’s success. Team members join a dynamic environment focused on quality, collaboration, and continuous…
Added 18 mins ago
PI
Manufacturing Engineering Specialist
Price Industries
Winnipeg, MB
- Full-time
Lead project introduction and review meetings, along with delivery of structured status updates, providing clear communication on scope, schedule, risks, and deliverables.
Added 18 mins ago
WC
Software Quality Assurance Specialist
Workers Compensation Board of Manitoba
Winnipeg, MB
- Full-time
Identifies the testing strategy or approach that is appropriate for each project, defines the scope of testing, identifies the specific tests that must be performed, defines the procedures…
Added 18 mins ago
B
Manager, Project Engineering
Bombardier
Montreal, QC
- Full-time
Lead the deployment of lessons learned and project management best practices across the platform.
Added 18 mins ago
HC
Director of User Experience
Havas CX Canada
Toronto, ON
- $65 to $90 CAD / hour
- Contract
Havas CX is looking for a UX Director to join our Experience Design team. In this role, you will lead UX strategy and delivery across web, mobile, and enterprise platforms while partnering…
Added 18 mins ago
BH
Project Manager 1 - Environment Data Analytics and Reporting
BC Hydro
Burnaby, BC
- $109,700 to $138,700 CAD / year
- Full-time
…the Environment Key Business Unit. As part of the team, the project manager will lead Environment's approach to data analytics and reporting. The position provides strategic leadership,…

Normet Group

Account Manager-Canada

Sudbury, ON, Canada
Lively, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Develop a market area business plan and sales strategy with dealers, in conjunction with the Sales Manager, North America Sales Area which complies with Normet long term strategic objectives and goals.

Ability to work through complex Normet product related issues and support both internal and external stakeholders in mining and tunneling applications

Participating in Normet strategy workshops, and day-to-day business operations as specified by North American Sales Manager

Firsthand field demonstration ability.

Utilizes company leads, to expand current customer base and follows up on leads in conjunction with other Account Managers

Strong understanding of customer and market dynamics and requirements

Maintains clear and concise communications (product needs/forecasts) with external manufacturing partners, and raw material providers.

Supports various marketing functions i.e.: trade shows, brochures, and project spotlights, etc.

Provides technical support and training to end users, operators, and account managers

Provides feedback to factories to enable improvements to the product line through both technical feedback systems and factory level network

Support with root cause analysis tools and report writing, supporting Normet quality management systems

Lead for local product improvement testing and implementation

Develop and initiate plans for penetrating new markets, new customer development, relationship management and satisfaction.

Support to warranty investigations from a technical advisor position

Develop and maintain a customer database to include key contact personnel, procurement, mine / tunnel managers, operation manager, maintenance supervisors, ground control supervisor, consulting engineers, mining contractors and sub-contractors.

Ability to create customized technical documentation including manuals & training materials for specific applications

Communicate and work with service team to prepare units with local upfits, prepare OTM (Order to manufacturing) and other necessary documentation to finalize sales.

Technical input in new product and technology development

Promote and sell training opportunities including operator & simulator training packages.

Work with Normet International to develop sales and marketing tools that directly address individual customer’s equipment and total solution requirements.

Cultivate effective business relationships with executive decision makers in key accounts.

Perform other related duties as assigned.

Stakeholder Management

Client-driven to positively support the growth of Normet

Ability to conduct work in a professional manner

Customers include both internal and external stakeholders

Assists customers with maintenance trouble shooting feedback to the factory

Ability to conduct customer visits, localized training sessions, and present reports to various levels of authority

Global support during North America time zones, for all customers requiring remote assistance

HSEQ – Health, Safety, Environment and Quality

Comply with all Normet policies with HSEQ

Active participant in ensuring Normet operations and products support HSEQ initiatives

Support to risk assessments, incident investigations, and product related legislative safety specifications, North America

Ability to support the creation and updating of HSEQ documentation where applicable

Personal Responsibility

Ensures compliance with Normet Values, & Normet Policies and Procedures

Continuous improvement journey with behaviors supporting improved product knowledge, learning and development, and competency training

Retain existing industry certifications, and where applicable acquire updates and advancement

Active contributor and team member in both the sales and service teams, North America

Qualifications And Experience

Strong technical and practical knowledge dealer management.

Chemical professional with a technical degree or equivalent certification

Engineering professional within the discipline of ground control and rock reinforcement

2 years of experience working with Construction/Mining Equipment

5-7 years of experience in sales and marketing

Strong understanding of customer and market dynamics and requirements

Skills & Competencies

Ability to work independently and within a team environment

Elevated level of written, verbal, and presentation skills

Facilitator skills in a classroom setting

Initiative-taking in ambiguous situations

Elevated level of responsiveness, organization skills, and detail orientation

Excellent personal presentation and communication skills

Time Management Skills

Valid Driver’s License

Desire to work within and promote a team setting. ADDITIONAL INFORMATION:

Willingness to travel away from home frequently both domestically and internationally as well as to underground mine sites in North America.

You may be required to undertake tasks outside of this position description taking into consideration the relevant skills and experience at the request of the reporting manager.

Employees Have a Responsibility To

This role is expected to have a normal work week in accordance with regular business hours, Monday – Friday, 40 hours. There may be some weekend or longer hours dependent on the project scope of deliverables and will be compensated accordingly. COMPLIANCE & AUTHORITY:

Protect their own health and safety and avoid adversely affecting the health and safety of any other person.

Comply with Normet safety policies, procedures, and work practices.

Ensure contractors and visitors are informed of all necessary safety instructions and information when on Normet premises.

Must wear the specific PPE clothing and items relevant for the task you are undertaking.

Must read and understand all relevant SOP’s pertaining to any equipment/machinery/vehicles.

Must report all safety issues and emergencies in the workplace.

Compliance with Normet’s Quality systems and standards relating to ISO 9001:2015.

Come and share your courage to shine with us!

Visit our career website for more information.

Apply About employer

More about this job

Responsibilities

Develop and execute sales strategies with dealers, grow customer relationships and market presence, and support sales through demonstrations, training, technical documentation, and coordination with service and manufacturing teams. Provide technical and product support, contribute to product improvements and quality processes, and comply with health, safety, environmental, and quality requirements.

Requirements

The role calls for strong technical and practical dealer-management knowledge, a technical degree or equivalent certification in a relevant chemical or engineering discipline, 2 years of experience with construction or mining equipment, and 5–7 years in sales and marketing. Candidates should have strong communication, presentation, organization, facilitation, and time-management skills, a valid driver’s license, and willingness to travel frequently, including to underground mine sites.

Skills

Dealer Management
Sales Strategy
Market Development
Account Management
Mining Equipment
Technical Support
Product Demonstrations
Training and Facilitation
Root Cause Analysis
Quality Management
HSEQ Compliance
Technical Documentation
Stakeholder Management
Communication and Presentation
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Mining
Tunnelling
Construction Equipment
Dealer Management
Sales Strategy
Market Development
Account Management
Aftermarket Services
Mining Chemicals
Ground Control
Rock Reinforcement
Product Demonstrations
Technical Support
Operator Training
Simulator Training
Root Cause Analysis
Quality Management Systems
ISO 9001:2015
HSEQ
Risk Assessments
Incident Investigations
Warranty Investigations
Product Improvement Testing
Order to Manufacturing
Customer Database
Technical Documentation
Factory Feedback
Trade Shows
Underground Mine Sites

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