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Account Manager, Saskatchewan

  • Saskatoon, SK, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

  • Develop a market area business plan and sales strategy with Mining Companies, Mining Contractors and Dealers, in conjunction with the Sales Manager, North America Sales Area which complies with Normet long term strategic objectives and goals
  • Develop and initiate plans for penetrating new markets, new customer development, relationship management and satisfaction
  • Strong understanding of customer and market dynamics and requirements
  • Utilizes company leads to expand current customer base and follows up on leads in conjunction with other Account Managers
  • Develop and maintain a customer database to include key contact personnel, procurement, mine / tunnel managers, operation manager, maintenance supervisors, ground control supervisor, consulting engineers, mining contractors and sub-contractors
  • Cultivate effective business relationships with executive decision makers in key accounts

· Ability to work through complex Normet product related issues and support both internal and external stakeholders in mining and tunneling applications

  • Participating in Normet strategy workshops, and day-to-day business operations as specified by North American Sales Director
  • Firsthand field demonstration ability
  • Maintains clear and concise communications (product needs/forecasts) with internal business line
  • Supports various marketing functions i.e.: trade shows, brochures, and project spotlights, etc…

· Lead for local product improvement testing and implementation

· Support to warranty investigations from a technical advisor position

  • Communicate and work with service team to prepare units with local upfits, prepare OTM (Order to manufacturing) and other necessary documentation to finalize sales.

· Technical resource in new product and technology development

· Promote and sell training opportunities including operator & simulator training packages

  • Work with Normet International to develop sales and marketing tools that directly address individual customer’s equipment and total solution requirements
  • Perform other related duties as assigned.

Come and share your courage to shine with us!

Visit our career website for more information.

More about this job

Responsibilities

Develop and execute market area business plans and sales strategies while managing relationships with mining companies and contractors. Provide technical support, lead product improvement testing, and collaborate with internal teams to ensure customer satisfaction and sales growth.

Requirements

Requires a strong understanding of mining and tunneling market dynamics and the ability to perform firsthand field demonstrations. Candidates must be capable of managing complex product-related issues and coordinating with various stakeholders including engineers and site managers.

Skills

  • Sales strategy
  • Business development
  • Relationship management
  • Mining industry knowledge
  • Tunneling applications
  • Technical support
  • Market analysis
  • Customer database management
  • Field demonstration
  • Product improvement
  • Warranty investigation
  • Training delivery
  • Strategic planning
  • Communication
  • Project management

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Construction
  • Engineering
  • Manufacturing
  • Consulting

Keywords

  • Mining
  • Tunneling
  • Construction
  • Sales
  • Account Management
  • Business Plan
  • Market Penetration
  • Technical Advisor
  • Field Demonstration
  • Product Development
  • Ground Control
  • Procurement
  • Aftermarket Services
  • Strategy Workshops
  • Training
  • Simulator Training
  • Warranty
  • Equipment
  • Chemicals
  • Rock Support
  • Sales Strategy
  • Stakeholder Management
  • Marketing
  • Trade Shows

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